Firefox Support Forum

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

I accidentally used wrong disk when downloading a big file. So my primary disk, where I'm running OS became 100% full. Then I removed this big file, checked that disk is not full anymore, and tried to download again, this time choosing the right disk, but now the Firefox internal file browser, where we open files, and select folder to download is broken, pointing wrong location when selecting disk/folders. I tried restarting OS, reinstalling firefox, but it's internal file browser is still broken. In Chrome it's ok, in system file explorer is ok, problem occur only with Firefox. I'm using Pop!_OS 22.04.

Is there a way I can reset this internal file browser to work properly again?

Hello, I bought a new acer laptop that has only installed by default Microsoft edge. Now, It seems that I can't see how to download and install Firefox as my browser by default. It seems that Firefox is not supported by Microsoft edge browser. I need my Firefox browser to my new laptop. I need help please.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

I had posted my question yesterday and received a response from jscher2000. I sent a reply to the response by email a short while ago, but I wasn't sure it went through. Therefore, at the possible expense of having you receive the reply twice, I have recopied it here:

Thank you for trying to help me download Firefox onto my computer. As per your advice, I first tried shutting down and restarting my computer. That did not work. Then I went onto the link you sent me: https://www. mozilla,org/en-US/firefox/all/#product-desktop-release . The installation began, but only got up to around 80 - 90%. It stopped at the point where it said Execute: "C:|Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046B... (It looks like there might be some more letters and/or numbers after the "B", but I can't see what they are.) I waited a few more hours to see if the installation would continue, but it did not. I then went back to try downloading Firefox in the regular way. First I got a message, "Now installing. Firefox will be ready in just a few moments." Again, installation proceeded to around 80 - 90 %, and then I got a message, "Hmmm. For some reason, we could not install Firefox. Choose OK to start over." Starting over didn't help. I got the same message. Any further help or advice that you can give me would be greatly appreciated. drzee1946 email: [removed from public support forum]

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this.

You should try harder to release bugfree software ...

What about short-time help?

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automatic updates. I want to control when it updates. I do not see this issue addressed anywhere. I have checked numerous times. Please help! My sincere thank you for your time and attention to my request for help. Sincerely, Nicolas

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

There was a hardware problem with my iMac; the Apple Store fixed it and in the process wiped the disk and reinstalled Ventura. I then restored from Time Machine. Most things work, but Firefox is one that doesn't. It will not open. If I click the Firefox icon in the Dock, it looks like it's going to open --- the icon moves to the right and bounces back --- (something similar happens if I click on the app in the Applications list), and then Firefox fails to open. No error message or anything. Firefox is still opens on my iPad and iPhone. Would it be of any use to reinstall Firefox? Would the new installation automatically find my Bookmarks and sync with the iPad and iPhone?

John Varela javcomm@icloud.com