Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading Files

more options

Why my downloaded files automatically converted to pdf?

Why my downloaded files automatically converted to pdf?

All Replies (3)

more options

Hi Elpie, what kind of files were they originally?

Did Firefox change the file extension to .pdf, but it's still really a .doc or .jpg, etc., or does the file now open normally in a PDF reader?

more options

All files like excel, word, etc...they are converted to pdf not just changing the extension. the file does not open normally in a pdf reader...

more options

I guess I asked that in a confusing way. If they are converted to PDF, will Acrobat (or whatever you use for reading PDFs) open them?

If not, did you try changing the file extension back to the correct one? You may need to change the Windows setting that hides common file extensions.

https://www.bleepingcomputer.com/tutorials/how-to-show-file-extensions-in-windows/