• Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 1 month ago

Answered by STARKNIGHT 1 month ago

  • Solved

Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (read more)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Asked by Mark 2 weeks ago

Answered by Mark 2 weeks ago

  • Solved

wrong location

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, t… (read more)

Using Firefox (current version), when I enter a search including '....near me' into Google Maps OR Bing Maps - I get a map far, far away from my location. Using Chrome, the same query returns a correct location My Windows 11 default location is correct. This began a few days ago

Asked by Michael Weis 2 weeks ago

Answered by Michael Weis 2 weeks ago

  • Solved

Unable to access some websites but am able to with Microsoft Edge and Chrome

Just recently I have found that certain sites are unavailable to me using Firefox but I can access them using Edge or Chrome. One particular one is Squarespace. Is ther… (read more)

Just recently I have found that certain sites are unavailable to me using Firefox but I can access them using Edge or Chrome. One particular one is Squarespace.

Is there anything known - how should I tackle this?

Asked by nigeldalton 2 weeks ago

Answered by nigeldalton 2 weeks ago

  • Solved

Bookmarks impor doesn't show bookmarks on title bar?

Hello, I just tried to import bookmarks to Firefox, however they're not appearing on the title bar? I imported bookmarks to desktop Firefox 134.0.1 (aarch64) on raspberr… (read more)

Hello, I just tried to import bookmarks to Firefox, however they're not appearing on the title bar?

I imported bookmarks to desktop Firefox 134.0.1 (aarch64) on raspberrypios - 1.0, but the title bar only shows Import Bookmarks... and the imported bookmarks are located in Library -> All Bookmarks -> Bookmarks Toolbar/Bookmarks Menu -> Mozilla Firefox -> Imported Bookmark.

Asked by kinhswch 1 month ago

Answered by cor-el 1 month ago

  • Solved

Bookmarks import doesn't show bookmarks on title bar?

I've imported bookmarks to Firefox, however the Bookmarks bar doesn't show on a blank tab (I'll raise another forum post about this). If I manually add the Bookmarks tool… (read more)

I've imported bookmarks to Firefox, however the Bookmarks bar doesn't show on a blank tab (I'll raise another forum post about this). If I manually add the Bookmarks toolbar, it permanently shows only a few Bookmarks, not the original Bookmarks that have been imported?

I imported the Bookmarks 3 times as shown on the attached screenshot, but somehow they have been stored by default, in the wrong location. The correct location would be so the Bookmarks appear in the Bookmarks toolbar.

Asked by kinhswch 2 weeks ago

Answered by kinhswch 2 weeks ago

  • Solved

Bookmarks Tool bar doesn't disappear once the blank tab has a bookmark selected

Hello, does Firefox has a function where the bookmarks only show in a Bookmarks toolbar when a blank tab is open please? Once a bookmark is selected from the Bookmarks To… (read more)

Hello, does Firefox has a function where the bookmarks only show in a Bookmarks toolbar when a blank tab is open please? Once a bookmark is selected from the Bookmarks Toolbar, then the Bookmarks Toolbar is no longer needed and should disappear to maximise webpage space.

Asked by kinhswch 2 weeks ago

Answered by kinhswch 2 weeks ago

  • Solved

Mozilla Firefox 115.18.0esr upgrade notice for 14th March but now disappeared

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notificatio… (read more)

My company relies on another company for our VM using Amazon Linux 2 and installs Firefox ESR from Amazon Linux 2 extras. We have 115.18.0esr and were getting notifications at the top of Firefox saying this would stop working on 14th March. We got 128.7.0esr but it core dumped on loading even in safe mode and when creating a new profile. So downgraded and then found another coworker faced same issue so go him to also downgrade. I then went to recreate my issue get logs and screenshots to provide to my supplier but 128.7.0esr has disappeared from the amazon linux yum repo and the notification about the need to upgrade before 14th March has also gone and gone from co worker machines. I think it was needed for plugin and cert issues but I am not sure. I realise I should reach out to the supplier for them to then contact Amazon and find out what the issues are from their yum repo and see if it is anything to do with their provided vm. But has anyone got any info on the reason to upgrade from 115.18.0esr so I can add to the issue? I know it's EOL but the message was specific and came from Firefox and links which took you to info about why it was needed but it seems weird the notification has disappeared.

Asked by safersuk 2 weeks ago

Answered by safersuk 2 weeks ago

  • Solved

Installing Firefox on a new Win 11 computer

Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win 11 machine. I ran Firefox on the old Win 10, had 5 email accounts, had about 12 l… (read more)

Hi all. I recently had a terminal problem on my Win 10 computer so have bought a new Win 11 machine. I ran Firefox on the old Win 10, had 5 email accounts, had about 12 local folders and had my Profile stored in a folder on the desktop. The folder was moved there some years ago but don 't remember how I did it. I moved it there because this folder gets backed up every night.

So, I have managed to remove the HDD from my old machine and have located the 'old' profile folder. I now need to re-install Firefox on the new machine and match it up to my old profile folder (I think...)

Any advice on how to do that?

Regards

Steve

Asked by steviebobs 2 weeks ago

Answered by steviebobs 2 weeks ago

  • Solved

Websites loading in as blank white screens.

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every … (read more)

No idea if this is the right topic or not but I've been dealing with this frustrating issue where with some websites it just loads a blank white screen. I've tried every fix I could that I've seen on forums like this as well as on Reddit and nothing I've tried has fixed it. From launching in Safe Mode or changing things in about:config. Before finishing this post I tried launching in safe mode, so my add-ons and plugins are disabled and it still persists with websites loading in these blank white screens. I never had this issue at first and I'm sure it started to happen after an automatic update a while back.

I need this issue sorted out so I can look and compare items from shops but most of the time a website that works and I look at it elsewhere I'm dealing with this issue. No issue looking at stuff on the internet on my phone, though I do use safari instead on my phone.

Asked by elzvalentine 3 weeks ago

Answered by elzvalentine 2 weeks ago

  • Solved

Change Menu Item Order of the Bookmarks Context Menu

I would like to swap the order of the first 2 items on the Bookmarks Context Menu - that is "Open in New Tab" should be second, and "Open in New Window" should be first. … (read more)

I would like to swap the order of the first 2 items on the Bookmarks Context Menu - that is "Open in New Tab" should be second, and "Open in New Window" should be first.

I'm able to do this on the "regular" context menu with the following code...

#context-openlink { 
   order: -1;
}

But I cannot find the correct selector for the Bookmarks Context menu (see attached image).

I have tried code (to no avail) such as the following...

#placesContext-openlink { 
   order: -1;
}
#BMB_bookmarksPopup-openlink { 
   order: -1;
}

Any help is appreciated!

Thanks.

Asked by Slouch 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Difference in time zones

Web-Browser Firefox 128.7esr The time in the browser and the local time are different. Difference in time zones three hours. Checked on the website https://2ip.io/ How to… (read more)

Web-Browser Firefox 128.7esr The time in the browser and the local time are different. Difference in time zones three hours. Checked on the website https://2ip.io/ How to configure Firefox so that there is no difference?

Asked by unclesasha28 2 weeks ago

Answered by Wesley Branton 2 weeks ago

  • Solved

identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (read more)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 2 weeks ago

Answered by Martink444 ABC 2 weeks ago

  • Solved

opening a website

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their… (read more)

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their end. It says:

The connection has timed out

The server at read.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I haven't had a problem with the website before and every other website I have tried works fine. It's just that one. I have added it to my exceptions list for add ons but it didn't fix it.

Asked by paige.a.erwin 2 weeks ago

Answered by paige.a.erwin 2 weeks ago

  • Solved

Updated Firefox but menu icon remains old version-- how to fix?

Greetings. I am using an old Linux Mint version. I got messages that my Firefox needed to be updated. I finally figured out how to do that and updated it. I started to … (read more)

Greetings.

I am using an old Linux Mint version. I got messages that my Firefox needed to be updated.

I finally figured out how to do that and updated it. I started to use it. No problems.

However, the update did not change the default Firefox in the menu or on the taskbar panel below. If I click on them, I get the old version.

So when I restarted the computer, when I clicked on the Firefox shortcut icon in the lower taskbar I got the old version with the tabs that were on it. I had to go back into the Firefox file downloaded for the update in order to open the new version.

So, how do I get a working shortcut icon for the new version and get rid of the old version/icon?

Thanks.

David

Asked by nelboscofc 3 weeks ago

Answered by James 2 weeks ago

  • Solved

How do I reset my account data?

If I go on any website using OSM data (including OpenStreetMap itself) on Firefox logged into my account, I experience a lot of slowdown. This doesn't happen when I use i… (read more)

If I go on any website using OSM data (including OpenStreetMap itself) on Firefox logged into my account, I experience a lot of slowdown. This doesn't happen when I use incognito mode or when I use another browser, so I'm pretty sure there's some kind of cache or something that's connected to my Mozilla account that slows down OSM massively. I've tried clearing all cache and all cookies. I've even refreshed Firefox using the installer and it's still slow. I don't want to bother with deleting my account and creating a new one. What should I do to try and return back to normalcy on OSM?

Asked by BenchFox 3 weeks ago

Answered by BenchFox 2 weeks ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 2 weeks ago

Answered by Didee 2 weeks ago