Showing questions tagged: Show all questions

Problem on mobiles (apple and Android) and PC (Windows)

When we enter a search query on mobiles or on PC using Firefox we get:- There was an error displaying the search results. Please try again. This started happening today… (read more)

When we enter a search query on mobiles or on PC using Firefox we get:-

There was an error displaying the search results. Please try again.

This started happening today at about 10:45 (BST+2) Using Safari or the Galaxy search engine or using Chrome on the PC works fine.

At first we thought it might be a local problem so we re-booted our router - no result. We re-set Firefox on the PC - no result (anyway it is generalised).

Curiously WhatsApp is still connected (had to re-connect after re-set). So what is going on please?

Jon

Asked by mouson 1 hour ago

Last reply by James 1 hour ago

getting web pages

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows… (read more)

When I try and get a web page for example wordle or facebook I get following message 'There was an error displaying the search results. Please try again.' I have windows 11 on a laptop and am using duckduckgo as search engine. It has only started today and on Edge using same search engine I do not have the problem

Asked by ynnepsetab 1 hour ago

Last reply by James 1 hour ago

Search engine unable to find any results

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the sear… (read more)

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the search results.

However, I choose Google as the search engine (as you can see from the image below), while Firefox still being the main browser and I got results to the question below.

What is happening with your browser or duckduckgo search engine? In all my years of using these platforms, I've never had this issue. Yes, I'm Android user and haven't changed any devices. My setup is the sane on all my devices.

Asked by D.A.W 2 hours ago

Last reply by James 2 hours ago

DuckDuckGo is down

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search resu… (read more)

I use DuckDuckGo for my basic search engine on both my laptop (Ubuntu system) and iPhone 8. It does not work today - saying "There was an error displaying the search results. Please try again.", needless to say...I have tried a number of times and differed the searches to no avail. I also cleared recent cache/history. Still stuck. Searching on Chrome I see on https://news.ycombinator.com/item?id=40451490 that others are also experiencing this problem and do not understand it either - just a few entries

The Sun (a rather populist newspaper in UK) has an article saying it is international and happening today, 23 May 2024, suggests no fixes. (Not exactly a reliable source in my thing)

Has anyone ideas or should I just wait and use an alternative search engine meanwhile? Thanks for any help

Asked by b17m 2 hours ago

Last reply by James 2 hours ago

Weebly editor has garbled labels, only visible on Firefox latest upgrade.

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attach… (read more)

I've used Weebly for website building for many years. After the latest Firefox upgrade, the Weebly editor display labels are overwritten with other text, as in the attached images. I've checked on Chrome, Safari and Vivaldi browsers, none of which have the same problem. Opening in safe mode has the same effect.

Asked by malewis2 18 hours ago

Last reply by cor-el 10 hours ago

Donation page each time I open Thunderbird

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions hav… (read more)

Each time I open Thunderbird email, a page on firefox opens requesting a donation. This has been going on for weeks. I reached out to Thunderbird, and all suggestions have failed to resolve the problem. Most recently I was instructed to submit the problem here. I hope this is sufficient for requesting assistance. I would like to forward our list of communications and cannot discover a method to do so. If you send me an email address, I can give all that information. Thanks, Norma Bauer cabauer@northlink.com

Asked by cabauer1030 6 days ago

Last reply by Wayne Mery 12 hours ago

Profile needs to be removed from Firefox

Hello, I am trying to remove a profile from Firefox and this message is above the profile I want to delete. This profile is in use in another application and it cannot … (read more)

Hello,

I am trying to remove a profile from Firefox and this message is above the profile I want to delete.

This profile is in use in another application and it cannot be deleted.

I have searched the Mozilla support site and can't figure out what application is using that profile.

I'm using: Macbook Pro Mac OS Sonoma 14.0 Firefox v 126.0 (64-bit)

Please help! Thank you! Jordan

Asked by jordan34 16 hours ago

Last reply by cor-el 12 hours ago

Failure to save sent emails

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together … (read more)

I've used Thunderbird for many years and occasionally a message I've sent takes ages being saved, then finally it isn't. This has become more frequent recently together with having to re-enter my email password. I use Ubuntu (22.04.4 LTS) so I don't use anti-virus software and I don't use other email clients (only Thunderbird 115.10.1 64 bit).

I sometimes briefly lose my internet connection, though seemingly not when the email malfunctions, so could my old BT hub be the source of the problems? In the absence of any other solution maybe it's time to get a Chromebook and see if that's any better with Thunderbird. Firefox also now freezes a couple of times a week (and not being an IT wizard I hate not knowing what incantations to type into the terminal when anything goes wrong.)

Asked by Andrew Smith 19 hours ago

Last reply by david 16 hours ago

Still not clear on Thunderbird cache

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that. I like t… (read more)

My Thunderbird cache is using a gigabyte of disk space. I'd like to clear it, but it's not clear to me if I would be wiping out stored messages when I do that.

I like to download my emails to my computer (and keep copies on the server, too). I thought that was what I was doing, since I can view my emails when offline, but maybe I'm just accessing the cached copies?

Will I lose my old emails if I clear the cache?

Asked by Catemaco 1 day ago

Last reply by david 19 hours ago

Errors in Sending Email

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account … (read more)

Greetings: Here is an error message that is now so common that I can no longer send email to any account. Also, I have not been able to send email to any gmail account for last year or two. Please help. Error Message:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <MattMcKeegan_PLS@proton.me>... Relaying denied: You must check for new mail before sending mail.. Please check the message recipient "MattMcKeegan_PLS@proton.me" and try again."

Thanks. Matt.

Asked by Matt McKeegan 2 days ago

Last reply by Googlethunderbird 1 day ago

Can somebody please explain how the many "Junk" and "Trash" options work?

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly pres… (read more)

I recently moved to using Thunderbird for my emails on an iMac running MacOS High Sierra. I am baffled by the number of email erasure/disposal options I was suddenly presented with, namely: 1. A "Trash" folder, with trash bin icon; 2. A "Junk" folder with a flame icon; 3. A "Junk" folder with no icon; 4. A "Junk E-mail" folder with no icon. Confusingly, some of these folders are not provided with an "Empty deleted/junk" option! Can I completely delete folders 3 and 4 (the one without an icon)? And finally, how can I set things up so that the deleted and junk folders are automatically emptied at set intervals?

Many thanks in advance for any assistance!

Asked by stathatos1 5 days ago

Last reply by Matt 2 days ago

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 week ago

Last reply by cor-el 2 days ago

save emails to several folders and sub folders. How to retrieve saved emails from master email?

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder bu… (read more)

Have several folders and sub-folders for saving important emails in Thunderbird. One choice for saving subfolders. my master email address. I can save to this folder but cannot retrieve those emails. Attached is a screen shot. How do I retrieve emails from those folders???

Asked by weldon1 3 days ago

Last reply by david 2 days ago