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Unable to receive a call when the screen is locked - 2 bars overlapping

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by Andrew

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Hello I have an LG Fireweb and the phone shows this bug: If screen is locked (lock but no password), when I hit the power button a small bar appears on bottom of screen going up and down with a little "^" sign on it. Ok. But if the screen is locked and I receive a call, two bars appears one over another: the unlock bar and the receive/reject call. So I can't reach the receive button since it's under the unlock bar..

I know it sounds confusing, but actually it's quite simple: both bars are on the same spot, and sometimes I can hit the receive call button (when it's over the unlock screen bar) and sometimes I can't get a call (because I can't reach the green button which is under the screen-unlock bar).

Here's a small video I made: https://www.facebook.com/photo.php?v=733888243291420&l=1453044204691946533

I tried to reproduce the error but most of times the call bar is over the sreen-lock bar (as it's the case in this video)

Is that a bug? Or is it supposed to act like this?

thanks!

Hello I have an LG Fireweb and the phone shows this bug: If screen is locked (lock but no password), when I hit the power button a small bar appears on bottom of screen going up and down with a little "^" sign on it. Ok. But if the screen is locked and I receive a call, two bars appears one over another: the unlock bar and the receive/reject call. So I can't reach the receive button since it's under the unlock bar.. I know it sounds confusing, but actually it's quite simple: both bars are on the same spot, and sometimes I can hit the receive call button (when it's over the unlock screen bar) and sometimes I can't get a call (because I can't reach the green button which is under the screen-unlock bar). Here's a small video I made: https://www.facebook.com/photo.php?v=733888243291420&l=1453044204691946533 I tried to reproduce the error but most of times the call bar is over the sreen-lock bar (as it's the case in this video) Is that a bug? Or is it supposed to act like this? thanks!

Modified by clebercleber

All Replies (4)

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This I have never seen before! This is definitely a bug! Could you go into your device information section in the settings app and provide the "Model", "Software", "Last Updated" and from there go to more information and provide us with "OS version", "platform version", and "Build Identifier". This will help us log a bug better.

Thanks!

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Sure. I'm glad to help! :)

Model: LG-D300F (hit "Check for updates a couple of hours ago, and it says that's the newest version of FFOS) Software: D300f10d OS version: 1.1.0.1 Firmware revision: LGD300fAT-00-V10d-724-06-SEP-30-2013 Hardware revision: REV_1.0 Platform version: 18.1 Build identifier: 20131005124448 Update channel: release-lg

IF there's anything else I can do to help, I'm here.

Thanks! Cleber

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Hi!

A bug has just been filed: https://bugzilla.mozilla.org/show_bug.cgi?id=934846

Thanks!

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Hello there!

Just want to follow up to see if you can still reproduce this issue.

Thanks!
Andrew