Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What must be done to get Firefox 6 to work with WebEx?

  • No replies
  • 134 have this problem
  • 8 views
more options

When attempting to use WebEx with Firefox 6, the WebEx Meeting Manager posts a dialog box stating: "Setup was unsuccessful. Please close, then repoen your Web browser, and try again." "Error [18], File [C:\PROGRA~1\MOZILL~2\plugins\WebEx\724\webexmgr.dll]".

After closing then reopening Firefox, the same behavior occurs.

My PC's Java support is the latest version of Java.

When attempting to use WebEx with Firefox 6, the WebEx Meeting Manager posts a dialog box stating: "Setup was unsuccessful. Please close, then repoen your Web browser, and try again." "Error [18], File [C:\PROGRA~1\MOZILL~2\plugins\WebEx\724\webexmgr.dll]". After closing then reopening Firefox, the same behavior occurs. My PC's Java support is the latest version of Java.