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Solved - Firefox Sync will not install

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  • 0 have this problem
  • 2 views
jehurd
jehurd
more options

Issue

I have another kind of problem with Firefox

Description

Downloaded FF Sync successfully. The installation step does not start. Not in add-ons for FF or Thunderbird.

Update: "Set up Firefox Sync" message was in tray at bottom of screen, did not pop up on main screen as expected.

This happened

Not sure how often

Troubleshooting information

 Application Basics

       Name
       Firefox

       Version
       3.6.3

       Profile Directory

         Open Containing Folder

       Installed Plugins

         about:plugins

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       ChatZilla
       0.9.86
       true
       {59c81df5-4b7a-477b-912d-4e0fdf64e5f2}

       ColorfulTabs
       4.6.1
       true
       {0545b830-f0aa-4d7e-8820-50a4629a56fe}

       FireShot
       0.80
       true
       {0b457cAA-602d-484a-8fe7-c1d894a011ba}

       Flagfox
       4.0.6
       true
       {1018e4d6-728f-4b20-ad56-37578a4de76b}

       FoxClocks
       2.6.18
       true
        

       Instant Watchlist
       1.2
       true
       instantwatchlist@kwierso.com

       Java Console
       6.0.16
       true
        

       LogMeIn, Inc. Remote Access Plugin
       1.0.0.586
       true
       LogMeInClient@logmein.com

       N0HR Propfire
       0.73.18
       true
       {8E722C16-301F-43d7-A17D-3882AC67FAA5}

       Net Notes
       0.0.2.1
       true
       netNotes@blueimp.net

       NewTabURL
       2.2.0
       true
       newtaburl@sogame.cat

       Tea Timer
       0.11.4
       true
       ttimer@addons.mozilla.org

       Toolbar Buttons
       0.6.0.8
       true
       {03B08592-E5B4-45ff-A0BE-C1D975458688}

       Weather Watcher Live
       1.0.13
       true
       weatherwatcherlive@singerscreations.com

       Java Console
       6.0.18
       true
        

       Java Quick Starter
       1.0
       true
       jqs@sun.com

       Consciousness Bell
       1.2.1
       true
       cbell-owner@mozdev.org

       NoSquint
       2.0.3
       true
       nosquint@urandom.ca

 Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.history_expire_days
       3

       browser.history_expire_days.mirror
       3

       browser.history_expire_days_min
       2

       browser.places.smartBookmarksVersion
       2

       browser.startup.homepage
       http://google.com/advanced_search?hl=en

       browser.startup.homepage_override.mstone
       rv:1.9.2.3

       browser.tabs.loadInBackground
       false

       browser.zoom.siteSpecific
       false

       extensions.lastAppVersion
       3.6.3

       font.default.x-western
       sans-serif

       font.name.monospace.x-western
       Arial

       network.cookie.cookieBehavior
       1

       network.cookie.prefsMigrated
       true

       network.http.proxy.version
       1.0

       places.last_vacuum
       1273322316

       print.print_printer
       Brother MFC-7220 USB Printer

       print.printer_Brother_MFC-7220_USB_Printer.print_bgcolor
       false

       print.printer_Brother_MFC-7220_USB_Printer.print_bgimages
       false

       print.printer_Brother_MFC-7220_USB_Printer.print_command

       print.printer_Brother_MFC-7220_USB_Printer.print_downloadfonts
       false

       print.printer_Brother_MFC-7220_USB_Printer.print_edge_bottom
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_edge_left
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_edge_right
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_edge_top
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_evenpages
       true

       print.printer_Brother_MFC-7220_USB_Printer.print_footercenter

       print.printer_Brother_MFC-7220_USB_Printer.print_footerleft
       &U

       print.printer_Brother_MFC-7220_USB_Printer.print_footerright
       &D

       print.printer_Brother_MFC-7220_USB_Printer.print_headercenter

       print.printer_Brother_MFC-7220_USB_Printer.print_headerleft
       &T

       print.printer_Brother_MFC-7220_USB_Printer.print_headerright
       &PT

       print.printer_Brother_MFC-7220_USB_Printer.print_in_color
       true

       print.printer_Brother_MFC-7220_USB_Printer.print_margin_bottom
       0.5

       print.printer_Brother_MFC-7220_USB_Printer.print_margin_left
       0.5

       print.printer_Brother_MFC-7220_USB_Printer.print_margin_right
       0.5

       print.printer_Brother_MFC-7220_USB_Printer.print_margin_top
       0.5

       print.printer_Brother_MFC-7220_USB_Printer.print_oddpages
       true

       print.printer_Brother_MFC-7220_USB_Printer.print_orientation
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_pagedelay
       500

       print.printer_Brother_MFC-7220_USB_Printer.print_paper_data
       1

       print.printer_Brother_MFC-7220_USB_Printer.print_paper_height
       11.00

       print.printer_Brother_MFC-7220_USB_Printer.print_paper_size_type
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_paper_size_unit
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_paper_width
       8.50

       print.printer_Brother_MFC-7220_USB_Printer.print_reversed
       false

       print.printer_Brother_MFC-7220_USB_Printer.print_scaling
       1.00

       print.printer_Brother_MFC-7220_USB_Printer.print_shrink_to_fit
       true

       print.printer_Brother_MFC-7220_USB_Printer.print_to_file
       false

       print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_bottom
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_left
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_right
       0

       print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_top
       0

       print.printer_Brother_MFC-8460N_Printer.print_bgcolor
       false

       print.printer_Brother_MFC-8460N_Printer.print_bgimages
       false

       print.printer_Brother_MFC-8460N_Printer.print_command

       print.printer_Brother_MFC-8460N_Printer.print_downloadfonts
       false

       print.printer_Brother_MFC-8460N_Printer.print_edge_bottom
       0

       print.printer_Brother_MFC-8460N_Printer.print_edge_left
       0

       print.printer_Brother_MFC-8460N_Printer.print_edge_right
       0

       print.printer_Brother_MFC-8460N_Printer.print_edge_top
       0

       print.printer_Brother_MFC-8460N_Printer.print_evenpages
       true

       print.printer_Brother_MFC-8460N_Printer.print_footercenter

       print.printer_Brother_MFC-8460N_Printer.print_footerleft
       &U

       print.printer_Brother_MFC-8460N_Printer.print_footerright
       &D

       print.printer_Brother_MFC-8460N_Printer.print_headercenter

       print.printer_Brother_MFC-8460N_Printer.print_headerleft
       &T

       print.printer_Brother_MFC-8460N_Printer.print_headerright
       &PT

       print.printer_Brother_MFC-8460N_Printer.print_in_color
       true

       print.printer_Brother_MFC-8460N_Printer.print_margin_bottom
       0.5

       print.printer_Brother_MFC-8460N_Printer.print_margin_left
       0.5

       print.printer_Brother_MFC-8460N_Printer.print_margin_right
       0.5

       print.printer_Brother_MFC-8460N_Printer.print_margin_top
       0.5

       print.printer_Brother_MFC-8460N_Printer.print_oddpages
       true

       print.printer_Brother_MFC-8460N_Printer.print_orientation
       0

       print.printer_Brother_MFC-8460N_Printer.print_pagedelay
       500

       print.printer_Brother_MFC-8460N_Printer.print_paper_data
       1

       print.printer_Brother_MFC-8460N_Printer.print_paper_height
       11.00

       print.printer_Brother_MFC-8460N_Printer.print_paper_size_type
       0

       print.printer_Brother_MFC-8460N_Printer.print_paper_size_unit
       0

       print.printer_Brother_MFC-8460N_Printer.print_paper_width
       8.50

       print.printer_Brother_MFC-8460N_Printer.print_reversed
       false

       print.printer_Brother_MFC-8460N_Printer.print_scaling
       1.00

       print.printer_Brother_MFC-8460N_Printer.print_shrink_to_fit
       true

       print.printer_Brother_MFC-8460N_Printer.print_to_file
       false

       print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_bottom
       0

       print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_left
       0

       print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_right
       0

       print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_top
       0

       print.printer_HP_DeskJet_820Cse.print_bgcolor
       false

       print.printer_HP_DeskJet_820Cse.print_bgimages
       false

       print.printer_HP_DeskJet_820Cse.print_command

       print.printer_HP_DeskJet_820Cse.print_downloadfonts
       false

       print.printer_HP_DeskJet_820Cse.print_edge_bottom
       0

       print.printer_HP_DeskJet_820Cse.print_edge_left
       0

       print.printer_HP_DeskJet_820Cse.print_edge_right
       0

       print.printer_HP_DeskJet_820Cse.print_edge_top
       0

       print.printer_HP_DeskJet_820Cse.print_evenpages
       true

       print.printer_HP_DeskJet_820Cse.print_footercenter

       print.printer_HP_DeskJet_820Cse.print_footerleft
       &U

       print.printer_HP_DeskJet_820Cse.print_footerright
       &D

       print.printer_HP_DeskJet_820Cse.print_headercenter

       print.printer_HP_DeskJet_820Cse.print_headerleft
       &T

       print.printer_HP_DeskJet_820Cse.print_headerright
       &PT

       print.printer_HP_DeskJet_820Cse.print_in_color
       true

       print.printer_HP_DeskJet_820Cse.print_margin_bottom
       0.5

       print.printer_HP_DeskJet_820Cse.print_margin_left
       0.5

       print.printer_HP_DeskJet_820Cse.print_margin_right
       0.5

       print.printer_HP_DeskJet_820Cse.print_margin_top
       0.5

       print.printer_HP_DeskJet_820Cse.print_oddpages
       true

       print.printer_HP_DeskJet_820Cse.print_orientation
       0

       print.printer_HP_DeskJet_820Cse.print_pagedelay
       500

       print.printer_HP_DeskJet_820Cse.print_paper_data
       1

       print.printer_HP_DeskJet_820Cse.print_paper_height
       11.00

       print.printer_HP_DeskJet_820Cse.print_paper_size_type
       0

       print.printer_HP_DeskJet_820Cse.print_paper_size_unit
       0

       print.printer_HP_DeskJet_820Cse.print_paper_width
       8.50

       print.printer_HP_DeskJet_820Cse.print_reversed
       false

       print.printer_HP_DeskJet_820Cse.print_scaling
       1.00

       print.printer_HP_DeskJet_820Cse.print_shrink_to_fit
       true

       print.printer_HP_DeskJet_820Cse.print_to_file
       false

       print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_bottom
       0

       print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_left
       0

       print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_right
       0

       print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_top
       0

       privacy.clearOnShutdown.formdata
       false

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.timeSpan
       3

       security.default_personal_cert
       Select Automatically

       security.disable_button.openCertManager
       false

       security.disable_button.openDeviceManager
       false

       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Plugins installed

  • -LogMeIn, Inc. Remote Access Components
  • Adobe Acrobat Plug-In Version 7.00 for Netscape
  • 6.0.12.709
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Unity Player 2.6.1f3
  • Shockwave Flash 10.0 r32
  • Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
== Issue == I have another kind of problem with Firefox == Description == Downloaded FF Sync successfully. The installation step does not start. Not in add-ons for FF or Thunderbird. Update: "Set up Firefox Sync" message was in tray at bottom of screen, did not pop up on main screen as expected. == This happened == Not sure how often == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID ChatZilla 0.9.86 true {59c81df5-4b7a-477b-912d-4e0fdf64e5f2} ColorfulTabs 4.6.1 true {0545b830-f0aa-4d7e-8820-50a4629a56fe} FireShot 0.80 true {0b457cAA-602d-484a-8fe7-c1d894a011ba} Flagfox 4.0.6 true {1018e4d6-728f-4b20-ad56-37578a4de76b} FoxClocks 2.6.18 true Instant Watchlist 1.2 true instantwatchlist@kwierso.com Java Console 6.0.16 true LogMeIn, Inc. Remote Access Plugin 1.0.0.586 true LogMeInClient@logmein.com N0HR Propfire 0.73.18 true {8E722C16-301F-43d7-A17D-3882AC67FAA5} Net Notes 0.0.2.1 true netNotes@blueimp.net NewTabURL 2.2.0 true newtaburl@sogame.cat Tea Timer 0.11.4 true ttimer@addons.mozilla.org Toolbar Buttons 0.6.0.8 true {03B08592-E5B4-45ff-A0BE-C1D975458688} Weather Watcher Live 1.0.13 true weatherwatcherlive@singerscreations.com Java Console 6.0.18 true Java Quick Starter 1.0 true jqs@sun.com Consciousness Bell 1.2.1 true cbell-owner@mozdev.org NoSquint 2.0.3 true nosquint@urandom.ca Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days 3 browser.history_expire_days.mirror 3 browser.history_expire_days_min 2 browser.places.smartBookmarksVersion 2 browser.startup.homepage http://google.com/advanced_search?hl=en browser.startup.homepage_override.mstone rv:1.9.2.3 browser.tabs.loadInBackground false browser.zoom.siteSpecific false extensions.lastAppVersion 3.6.3 font.default.x-western sans-serif font.name.monospace.x-western Arial network.cookie.cookieBehavior 1 network.cookie.prefsMigrated true network.http.proxy.version 1.0 places.last_vacuum 1273322316 print.print_printer Brother MFC-7220 USB Printer print.printer_Brother_MFC-7220_USB_Printer.print_bgcolor false print.printer_Brother_MFC-7220_USB_Printer.print_bgimages false print.printer_Brother_MFC-7220_USB_Printer.print_command print.printer_Brother_MFC-7220_USB_Printer.print_downloadfonts false print.printer_Brother_MFC-7220_USB_Printer.print_edge_bottom 0 print.printer_Brother_MFC-7220_USB_Printer.print_edge_left 0 print.printer_Brother_MFC-7220_USB_Printer.print_edge_right 0 print.printer_Brother_MFC-7220_USB_Printer.print_edge_top 0 print.printer_Brother_MFC-7220_USB_Printer.print_evenpages true print.printer_Brother_MFC-7220_USB_Printer.print_footercenter print.printer_Brother_MFC-7220_USB_Printer.print_footerleft &U print.printer_Brother_MFC-7220_USB_Printer.print_footerright &D print.printer_Brother_MFC-7220_USB_Printer.print_headercenter print.printer_Brother_MFC-7220_USB_Printer.print_headerleft &T print.printer_Brother_MFC-7220_USB_Printer.print_headerright &PT print.printer_Brother_MFC-7220_USB_Printer.print_in_color true print.printer_Brother_MFC-7220_USB_Printer.print_margin_bottom 0.5 print.printer_Brother_MFC-7220_USB_Printer.print_margin_left 0.5 print.printer_Brother_MFC-7220_USB_Printer.print_margin_right 0.5 print.printer_Brother_MFC-7220_USB_Printer.print_margin_top 0.5 print.printer_Brother_MFC-7220_USB_Printer.print_oddpages true print.printer_Brother_MFC-7220_USB_Printer.print_orientation 0 print.printer_Brother_MFC-7220_USB_Printer.print_pagedelay 500 print.printer_Brother_MFC-7220_USB_Printer.print_paper_data 1 print.printer_Brother_MFC-7220_USB_Printer.print_paper_height 11.00 print.printer_Brother_MFC-7220_USB_Printer.print_paper_size_type 0 print.printer_Brother_MFC-7220_USB_Printer.print_paper_size_unit 0 print.printer_Brother_MFC-7220_USB_Printer.print_paper_width 8.50 print.printer_Brother_MFC-7220_USB_Printer.print_reversed false print.printer_Brother_MFC-7220_USB_Printer.print_scaling 1.00 print.printer_Brother_MFC-7220_USB_Printer.print_shrink_to_fit true print.printer_Brother_MFC-7220_USB_Printer.print_to_file false print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_bottom 0 print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_left 0 print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_right 0 print.printer_Brother_MFC-7220_USB_Printer.print_unwriteable_margin_top 0 print.printer_Brother_MFC-8460N_Printer.print_bgcolor false print.printer_Brother_MFC-8460N_Printer.print_bgimages false print.printer_Brother_MFC-8460N_Printer.print_command print.printer_Brother_MFC-8460N_Printer.print_downloadfonts false print.printer_Brother_MFC-8460N_Printer.print_edge_bottom 0 print.printer_Brother_MFC-8460N_Printer.print_edge_left 0 print.printer_Brother_MFC-8460N_Printer.print_edge_right 0 print.printer_Brother_MFC-8460N_Printer.print_edge_top 0 print.printer_Brother_MFC-8460N_Printer.print_evenpages true print.printer_Brother_MFC-8460N_Printer.print_footercenter print.printer_Brother_MFC-8460N_Printer.print_footerleft &U print.printer_Brother_MFC-8460N_Printer.print_footerright &D print.printer_Brother_MFC-8460N_Printer.print_headercenter print.printer_Brother_MFC-8460N_Printer.print_headerleft &T print.printer_Brother_MFC-8460N_Printer.print_headerright &PT print.printer_Brother_MFC-8460N_Printer.print_in_color true print.printer_Brother_MFC-8460N_Printer.print_margin_bottom 0.5 print.printer_Brother_MFC-8460N_Printer.print_margin_left 0.5 print.printer_Brother_MFC-8460N_Printer.print_margin_right 0.5 print.printer_Brother_MFC-8460N_Printer.print_margin_top 0.5 print.printer_Brother_MFC-8460N_Printer.print_oddpages true print.printer_Brother_MFC-8460N_Printer.print_orientation 0 print.printer_Brother_MFC-8460N_Printer.print_pagedelay 500 print.printer_Brother_MFC-8460N_Printer.print_paper_data 1 print.printer_Brother_MFC-8460N_Printer.print_paper_height 11.00 print.printer_Brother_MFC-8460N_Printer.print_paper_size_type 0 print.printer_Brother_MFC-8460N_Printer.print_paper_size_unit 0 print.printer_Brother_MFC-8460N_Printer.print_paper_width 8.50 print.printer_Brother_MFC-8460N_Printer.print_reversed false print.printer_Brother_MFC-8460N_Printer.print_scaling 1.00 print.printer_Brother_MFC-8460N_Printer.print_shrink_to_fit true print.printer_Brother_MFC-8460N_Printer.print_to_file false print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_bottom 0 print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_left 0 print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_right 0 print.printer_Brother_MFC-8460N_Printer.print_unwriteable_margin_top 0 print.printer_HP_DeskJet_820Cse.print_bgcolor false print.printer_HP_DeskJet_820Cse.print_bgimages false print.printer_HP_DeskJet_820Cse.print_command print.printer_HP_DeskJet_820Cse.print_downloadfonts false print.printer_HP_DeskJet_820Cse.print_edge_bottom 0 print.printer_HP_DeskJet_820Cse.print_edge_left 0 print.printer_HP_DeskJet_820Cse.print_edge_right 0 print.printer_HP_DeskJet_820Cse.print_edge_top 0 print.printer_HP_DeskJet_820Cse.print_evenpages true print.printer_HP_DeskJet_820Cse.print_footercenter print.printer_HP_DeskJet_820Cse.print_footerleft &U print.printer_HP_DeskJet_820Cse.print_footerright &D print.printer_HP_DeskJet_820Cse.print_headercenter print.printer_HP_DeskJet_820Cse.print_headerleft &T print.printer_HP_DeskJet_820Cse.print_headerright &PT print.printer_HP_DeskJet_820Cse.print_in_color true print.printer_HP_DeskJet_820Cse.print_margin_bottom 0.5 print.printer_HP_DeskJet_820Cse.print_margin_left 0.5 print.printer_HP_DeskJet_820Cse.print_margin_right 0.5 print.printer_HP_DeskJet_820Cse.print_margin_top 0.5 print.printer_HP_DeskJet_820Cse.print_oddpages true print.printer_HP_DeskJet_820Cse.print_orientation 0 print.printer_HP_DeskJet_820Cse.print_pagedelay 500 print.printer_HP_DeskJet_820Cse.print_paper_data 1 print.printer_HP_DeskJet_820Cse.print_paper_height 11.00 print.printer_HP_DeskJet_820Cse.print_paper_size_type 0 print.printer_HP_DeskJet_820Cse.print_paper_size_unit 0 print.printer_HP_DeskJet_820Cse.print_paper_width 8.50 print.printer_HP_DeskJet_820Cse.print_reversed false print.printer_HP_DeskJet_820Cse.print_scaling 1.00 print.printer_HP_DeskJet_820Cse.print_shrink_to_fit true print.printer_HP_DeskJet_820Cse.print_to_file false print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_bottom 0 print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_left 0 print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_right 0 print.printer_HP_DeskJet_820Cse.print_unwriteable_margin_top 0 privacy.clearOnShutdown.formdata false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 3 security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.disable_button.openDeviceManager false security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 == Plugins installed == *-LogMeIn, Inc. Remote Access Components *Adobe Acrobat Plug-In Version 7.00 for Netscape *6.0.12.709 *RealPlayer(tm) LiveConnect-Enabled Plug-In *RealJukebox Netscape Plugin *The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. *Default Plug-in *Unity Player 2.6.1f3 *Shockwave Flash 10.0 r32 *Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object