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Cannot use password manager when adding new site. "You must have a device passcode enabled."

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode… (hamaky bebe kokoa)

Just started getting a pop-up when trying to add a new site to the password manager. Passwords already in the manager work fine. Face ID is used for the device passcode. See attached.

Asked by knewbizz 1 herinandro lasa

Autofill Help

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new… (hamaky bebe kokoa)

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

Asked by jeeper152 2 herinandro lasa

I’d and saved passwords no longer auto fill as they did in the past

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my i… (hamaky bebe kokoa)

How do I turn on auto fill of I’d and passwords on my websites. I no longer get window to ask about saving new websites and passwords either. I have version 124.2 on my iPad

Asked by hotshot101 2 volana lasa

Firefox for iOS not allowing to add (+) new password

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and passw… (hamaky bebe kokoa)

I have tried this multiple times after force closing and restarting my iPhone, all to the same result: When I tried to use the + to add a new website, username, and password, the screen just flashes, and does not actually add the new info. Strangely, it offers to input a password when I place the cursor into the box for entering the brand new password I am trying to save. This seems to be a bug, but I cannot find how to report a bug.

Asked by ryancrane99 2 volana lasa

  • Natao arisiva

Unable to use password manager on most pages

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to l… (hamaky bebe kokoa)

Hello! Firefox for iOS is my main browser, but often when visiting web pages it doesn’t show the ‘passwords’ button on a username/e-mailaddress field when attempting to log-in. It does show the button when asking me to enter a password after entering the username/e-mailadress manually.

To solve this I tried different password managers (Enpass and now Bitwarden). It does show up on Safari. I have this issue for some time now and I do experience it on several iOS versions (16.1 to 16.6). Also I tried manually re-enabling the 3rd party password manager within the password settings on my device. Unfortunately I can’t share a screenshot of me seeing the password manager on the password screen as it hides the section when screenshotting..


Does anyone know how to solve this? It makes using a password manager a headache and would love to solve it!

Asked by Rick 10 volana lasa

Last reply by Rick 10 volana lasa

  • Natao arisiva

Firefox Not Syncing across devices

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite … (hamaky bebe kokoa)

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Asked by zubair.nizami 1 taona lasa

Last reply by kacnje 10 volana lasa

  • Mihidy
  • Natao arisiva

does Firefox browser support OTPs codes verification codes and help to sign into apps

I'm having trouble with all Codes OTPs for reseting passwords and username information that should be stored online by using your service can you HELP ME PLEASE

Asked by ANNA HELENA 11 volana lasa

Last reply by Paul 11 volana lasa

  • Natao arisiva

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (hamaky bebe kokoa)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 1 taona lasa

Last reply by qwerty405489 1 taona lasa