Thunderbird Support Forum

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Almost every time I start Thunderbird it says I have to restart to complete an update. It seems to be in an update "loop". It advises an update is available but it's 102.2.0 which is already installed! And this interference perhaps is causing the program lock up when I delete some read messages, so the only way out is a shutdown via Task Manager.

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" displayed. I have removed Firefox and reinstalled it, but still have the same issue

Hi,

It used to be that I could add a new filter at the top of the list, and then hold down Alt-D while the key repeat would make the filter scroll down at the repeat rate until I released the key. It was easy to add an entry and move it quickly to the right position. Now that no longer works: I need to hit Alt-D or tap the Move Down button repeatedly to do the same thing.

I have about 300 filters that are stored alphabetically, so tapping a key or a button on average 150 times to position the filter is a pain. I know I can scroll the filter cursor to the right position and then add, but that doesn't work when I right click on the From field of a message I want to make a filter from to create a filter for it.

Am I missing something? If not how would I request changing the key repeat for Alt-D or Alt-U so it works like it used to?

Thanks, Mike

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

duplicate of /questions/1445549 thread.

Buonasera, stamattina non funzionando le mail in arrivo in Thundebird, ho riparato la cartella a seguito di un messaggio arrivato dal vostro portale dove mi diceva: spazio archiviazione terminato. Effettuata la procedura i messaggi in entrata hanno iniziato a funzionare regolarmente ma mi sono accorto che tutte le mail nella cartella posta in arrivo erano prive di testo. Cosa può esser successo e se è possibile ripristinare, grazie mille per un vostra risposta. Vi lascio in allegato un'immagine come campione. Cordiali saluti, Gianfranco

I am using the latest (auto updated) version of thunderbird and cannot save eidits ro the filters When I add a new e-mail address there is no longer an option button to save changes

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Where did you hide attach and send in T-Bird? I have been using this e-mail program for years and have installed i t on numerous relatives computers. Now it doesn't work?????

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

Attention: Toad-Hall Jan 18, 11:33:01 PM - - Many thanks for answering my first query: Have not tried any of your suggestions as yet, truth be told don't think I would be able to. My new query, between the time of asking my first question and receiving your email we somehow retrieved our emails, have no idea how this happened, however, we are now able to send and receive emails: My new query, can you help us retrieve our local folders. Thank you.

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required. Learn more at

https://support.google.com/mail/?p=WantAuthError v18-20020adfe292000000b00228dbf15072sm10417560wri.62 - gsmtp. Please verify that your email address is correct in your account settings and try again.

I'm 82 and computer illiterate! Please, what should I do next?

edit: /moved thread from Firefox to Thunderbird section.