Thunderbird Support Forum

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Almost every time I start Thunderbird it says I have to restart to complete an update. It seems to be in an update "loop". It advises an update is available but it's 102.2.0 which is already installed! And this interference perhaps is causing the program lock up when I delete some read messages, so the only way out is a shutdown via Task Manager.

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Hi. From the Wayback machine. We have an older iMac (2011?) in the office running OS X 10.6.8. The version of Thunderbird is 45.8.0. This system used for Email in updating customers, has been used right up until this past week.

We have used GoDaddy for Email for years without any issues, until this week. Godaddy migrated all Email over to Outlook/365 on Monday. We cannot send a thing.

Contacting Godaddy's Migration department, we were given a new server (smtp.office365.com) for outgoing Email. It simply doesn't work.

Obviously, our entire system is outdated, and needs to be upgraded, but is there any way that we can use this system for now, because if is so important to get these Email message sent!

Would any other service/server be compatible with this antiquated system so that we can complete this project?

Thanks for taking the time to read this.

Jerry

jerry@redshark.com

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Password for Thunderbird. Please can you help me? I'm sorry, I'm really a "Greenhorn" in using a Computer. Kind regards, sincerely Jörg Hager

Hi,

It used to be that I could add a new filter at the top of the list, and then hold down Alt-D while the key repeat would make the filter scroll down at the repeat rate until I released the key. It was easy to add an entry and move it quickly to the right position. Now that no longer works: I need to hit Alt-D or tap the Move Down button repeatedly to do the same thing.

I have about 300 filters that are stored alphabetically, so tapping a key or a button on average 150 times to position the filter is a pain. I know I can scroll the filter cursor to the right position and then add, but that doesn't work when I right click on the From field of a message I want to make a filter from to create a filter for it.

Am I missing something? If not how would I request changing the key repeat for Alt-D or Alt-U so it works like it used to?

Thanks, Mike

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

I have unwanted Text being displayed on my Desktop. Currently the word "Thunderbird" is being displayed and I cannot get rid of it. I previously had the word "Firefox" displayed. I have removed Firefox and reinstalled it, but still have the same issue

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

Where did you hide attach and send in T-Bird? I have been using this e-mail program for years and have installed i t on numerous relatives computers. Now it doesn't work?????

Emails that have been opened and are around 1 month old, drop off my viewing pane, how do I set it up so I can see older emails that I have opened and wish to keep? It is only with this email address [email]@bigpond.com my other email address (hotmail) is fine?? Thanks in advance for any assistance you can provide. Simon Ewen

Attention: Toad-Hall Jan 18, 11:33:01 PM - - Many thanks for answering my first query: Have not tried any of your suggestions as yet, truth be told don't think I would be able to. My new query, between the time of asking my first question and receiving your email we somehow retrieved our emails, have no idea how this happened, however, we are now able to send and receive emails: My new query, can you help us retrieve our local folders. Thank you.

... now that panacea.dat no longer exists?

Here's a reference for the old method old method.

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.