Thunderbird Support Forum

Can new folders be created in the 'root directory' or must they reside either within an account or a local folder?

Setting up a mailfence alias using the identity capability. Currently have two folders; me@mailfence.com and local as the initial configuration. Would like to create an equivalent directory structure myalias@ mailfence.com with subdirectories draft, sent, junk, etc. resides outside of both me@mailfence.com and local.

Looking for a native TB approach (if it exists),

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

With just 2 email addresses that I have been using for years, I suddenly get this Undeliverable message when attempting to send emails using Thunderbird:

"The mail client submitted this message with bare line feeds, which cannot be sent via SMTP protocol DATA command and receiving system does not support BDAT"

I can receive emails from the 2 addresses fine, I just can't send to them through Thunderbird. When I sign in to Hotmail Outlook Live I can send and receive to these addresses with no problem.

I'm stumped! Any ideas? Can I reset Thunderbird?

Thanks

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console.

Copy the text given below and paste it into the Console.

If using version 78 or later, copy and paste the following text: openDialog("chrome://pippki/content/resetpassword.xhtml"

Click the Evaluate button.

If you do not see an 'Evaluate' button, press Return or Enter on your keyboard.

When prompted with the confirmation dialog box, click the Reset button.

The problem is that I don't see an "EVALUATE" button

This after I upgraded to the latest version of Thunderbird.

I've been a faithful Thunderbird user since the beginning - and continue to use Thunderbird with our company's Microsoft365 deployment

until Monday of this week -- when suddenly I find that my credentials are being refused.

The symptoms

• XXX: Connected to outlook.office365.com
• nothing in the activity viewer
• no email coming in

I've read and tried all the fixes proposed in the article at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 (restarting thunderbird after each step, naturally)

• have authorized Thunderbird to our Microsoft365 tenant
• created and tried registering with a new thunderbird profile
• have set my security settings to 'accept all cookies'
• have used the config editor to remove 'oauth2.issuer' and 'oauth2.scope' values
• I've checked that my account in Microsoft365 has IMAP and Authenticated SMTP enabled

So, since Monday, I've been living in hell, trying to pretend that the Microsoft Outlook app for macOS is useable, but it's practically debilitating to be forced to use that piece of software.

Can somebody please point me to another possible set of steps that I can use to try and diagnose this?

I absolutely hate myself for having to ask for help on this, but I'm at my wit's end...

Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or none of the time, if I turn the sound off (meaning even when I have Thunderbird open, I get no sound alerting me of new email). How do I set it so that when the program is open, the alert sound works, but when the program is closed, the alert sound does not interrupt my other activities (like work video calls)? Thanks for any help with this.

I report all spam emails that I receive at my Yahoo email addresses. As it stands, I have to manually check for spam on Yahoo, restore it to the inbox, and then do a separate, manual download to get those messages onto Thunderbird to process and email (my preferred way of doing things). Is there a way/setting that allows Thunderbird to go into the Yahoo spam folder and retrieve those messages as well, in one retrieval operation along with the rest of my mail? Thanks- :)

I had Thunderbird automatically upgraded to 115. Since then I only see the new emails, all folders and emails from September 12th, 2023 have disappeared. Unfortunately, the restore command doesn't help with MozBackup either; it is executed but with no result. Please describe to me step by step how I can restore the folders and emails.

In this folder: C:\Users\kschl\AppData\Roaming\Thunderbird is just an old profile. Therefore, I wanted to use a backup via MozBackup to restore all data, unfortunately this doesn't work. An initial comparison of the newly created profile also shows the folders, but they are not displayed in Thunderbird - there is an incorrect setting.

Please describe this to me step by step, including in which directory I should store the backup in the future.

Is there a way to apply a setting of message list columns to all folders in Thunderbird?

I saw one posting that said you could do it for each account but when I tried that nothing changed. I was able to get it to work with a single folder and it's children.

I'm running Thunderbird 115.2.0 / Windows 10 64bit

I had to leave Thunderbird because every time I try and create a customized signature, as much as Thunderbird excels in that area, the image storage drops the filename's path every time.

Example:

image loaded: http://rich.allcorn.us/files/headshot.png

when I go back to it: headshot.jpg

It forgets the path, so the file doesn't show up in the eMail. I purposefully put it "on the web" so it could be accessed from anywhere!

When is Thunderbird going to fix this so I can leave Apple's mail program and go back to Thunderbird?

-rich- Rich Allcorn eMail: rich@allcorn.us website: http://rich.allcorn.us

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

Today Thunderbird auto updated to 102.2.0 (32-bit) on Win7 64bit, have been using Thunderbird for many years.

When you search in the email for something theresults are show as usual and you might have 100 hits Then normal if you click the "Show result as list" you will have a list with..... 100 item where it's fast to pick the one you need.

After today update the "Show results as list" are empty except if the a mail in from today.

Is this kind of a new settings I will need to tweek to see all the results as list or is it a bug?

Please advise

I was being nagged to update Thunderbird so did so via download & install as instructed (there was a message 'we will guide you through the update'). That did not happen but I installed 102.2.2 Everything seemed fine except the message pane in lower half of screen is now blank even when I click on an email in the list above. Have tried 'repair' but that had no effect. This is irritating, as the only way I can read my remails is to right click on one and select 'reply' or 'forward' ... it then appears as a new reply and I can see it. But in the upper pane that email rema\ins in bold, ie, unread. I am still getting reminders to upgrade even though 'About Thunderbird' indicates I have the latest version. Hope you can help with this!

Hello, It's there any option/setting in mozilla thunderbird for drag and drop emails to local drive folder and save them under another filename that the standard "Subject" name? I don't know if i'm clearly enough, that's why i want to make a briefly description of the operation i want and the way the emails i want to appear in my folder. I drag and drop an email to my folder and this email has the filename represented by the "Subject" of that email. Can i change the way emails are saved ? Or can i drag and drop emails from one sender in separate folder ?