Thunderbird Support Forum

I initially had a problem with deleting empty folders from the Local Folders Trash. I found another post, followed the directions and they were gone. I moved a folder to a different folder as a subfolder and the same files reappeared in the Trash again. These will not delete from the Trash. Thanks for your help.

How do I migrate the old Thunderbird profile to the new Thunderbird? Background: Up until mid-Jan 2024 I was using Thunderbird on Windows 7. In mid-Jan I did a "clean" install of Windows and installed Thunderbird. Due to a corrupted Windows installation, I had to do another "clean" install of Windows 10 Pro. Today I installed Thunderbird version 115.9.0. Everything went well. However, I don't have access to my old - pre-mid Jan profile - which has e-mails and contacts I need to access. Here's my setup: Thunderbird installed in D:\Thunderbird New Thunderbird profile is in M:\Thunderbird Old Thunderbird profile is in M:\Thunderbird-OLD

How do I migrate/import the old messages, address book/contacts, and find out which extension I had installed?

Thanks.

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago only one tab would open when opening a new message and I want that system to continue. I cannot see how to do that.

I also prefer the previous option of unread emails in bold (showing on Inbox) rather than now underlined. Can I change that too?

Thank you

When I try to set up my inbox for my email within Remote Desktop, Thunderbird does find the correct settings, starts to log in and stops with a warning "User canceled primary password entry" and then hangs while Sending login information...

Below that warning, it says Password OK but nothing happens beyond there. Unless I stop it, it stays at the Sending login information... stage for 5-10 minutes before timing out.

What is causing this cancelling of primary password entry? (as in nothing I'm doing).

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Hi all,

I'm using thunderbird on a macbook pro (sonoma 14.2.1).

I had to reinstall one of my email accounts on Thunderbird. After reinstalling it, I had lost all my emails and folders on Thunderbird. The good news is that I could find these files on my hard drive.

I successfully imported the folders but I can't import my emails again. These are saved in a Mozeml format. I have tried to import them - with the add-on ImportExportTools NG - copy-pasting the emails directly on the new account in the Finder

But non of these two options work and I thus only have access to the emails since the reinstallation of my email account on thunderbird.

Do you know how I could import emails in a Mozeml format into Thunderbird?

Let me know if you need more information to understand my question.

Thank you in advance for your help 🙏

Clicking on any link in an email produces the following message.

"This file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page."

I have no idea what this means.

Ed Kilheffer kilheffer@startmail.com

Dear Team,

Our MD laptop thunderbird configure for mail solution. 25.3.2024 auto update run 115 to 125 version. after 125 version in thunderbird mail view option are changed. in version 115 that mail view option i working. how to uninstall latest update 125 or how rollback older version 115.

A few days ago emails with attachments (pdf, jpeg), and of various sizes, stopped sending (timed out). The problem appears to only exist when I send from my desktop, not using webmail. All had been working fine prior to a few days ago. Emails without attachments send fine. Incoming emails (with and without attachments are also fine). I have had several discussions with my internet service provider who claim there is no issue at their end. I have checked my account/server settings in Thunderbird and all seems correct there. I'm using the POP mail server, if that is relevant. Any thoughts or suggestions welcome. Not being able to send emails with attachments if a major impediment.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

How does one enable calendars in Thunderbird version 115.8.0? When I click the calendar icon on the left of the page, I get a calendar displayed but it has a message highlighted in yellow that says: "All calendars are currently disabled. Enable an existing calendar or add a new one to create or add events."

I cannot find anything in settings or elsewhere to enable calendars.

TIA

Dear Sir

I have an issue regarding receive and sending an email from my thunderbird account. So i just take a look for SMTP server port without editing any parameter, after that i try to login the thunderbird account using mail app on my Android. But i cant login on the android then my account on thunderbird PC is error. The error said:

Sending of Username did not succed. Mail server <my mail server> responded: Protocol Error. 14

Because of that error, i cant sending or receiveng email via thunderbird. Can anyone please give your advice to solve my issue?

Thankyou...

On March 14 I stopped being able to get my email. A message saying. "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." What can I do? There is plenty of room on my computer and my server says all settings are correct

Since upgrading to version 115.8.1 I get unable to write email to mailbox . I have three email addresses in my profile. All are POP. One (from yahoo) always hangs and the other two fail intermittently. OS is Windows 10 64-bit at 22H2 level It doesn't matter if Zonealarm is turned on or off. I have over 300GB of free space on disk.

Full error message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray!

I don't need to explain how many local folders I've got, and the pain it will be to sort every folder manually!

Please could someone advise me how to force all folders to sort by date/descending? thanks

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.