Thunderbird Support Forum

Can anyone provide any help or insight as to why Thunderbird is sooooo determined to show me all of my 10 year old emails first? I have followed the documentation to change the order of emails shown but its still puts emails from 2013 right there at the top. Additionally, can anyone provide any insight as to why, and I do mean WHY, folks who are sharp enough to code an email client for commercial release are simultaneously so dull that they don't realize that setting the out of the box default sort settings of that email client to show oldest emails first is a misguided choice at best.

Thanks,

Mario

New versions of Thunderbird has a default layout with organize by conversation selected. I prefer not to use such view and uncheck the tick so all messages are shown in a list. On the main screen it works just fine but when I use "show in a conversation" command on a message it opens in a new window where view layout is default again. I can switch to list view, but whenever I open this or any other conversation it opens with a default view again.

It is supposed that all emails (received & sent) are saved locally in Thunderbrid. I moved my hosting account from one provider to the other provider, I setup same email address as i had with the previous provider and also using in the Thunderbrid. I could still see all the emails but Thunderbird asked me for a new password. Things were ok up to this point but when i entered the new password, all of a sudden all the emails of that account disappeared. Surprisingly when i try to search something using search toolbox, Thunderbird shows me result from all the emails that are disappeared.

I believe emails are still there but disappeared due to some glitch & that need to be fixed in the code. Can anyone please provide me a work around or development can fix this bug & release a new version ?

Thanks Farhan

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system.

Hi,

Just installed Windows 11.

Now, none of my email accounts (all Gmail) are showing up in any of the folders. I have deleted the 'global-message-do.SQLite' and *.msf' files and restarted, still to no avail.

Not that I expected much, but a reinstall of Thunderbird, didnt help either. I dont think removing the accounts and reconnecting will do anything either. I can see the emails downloading again, and new emails are coming in, but I can not see the new or old emails.

Any ideas?

Cheers.

Hello,

I changed to card view, but I don't have my columns anymore which had the folder and account info of one email. I had several email accounts. So knowing where the email comes from and which folder it's in is important.

Is there a way to identify that in card view? In the message header, I don't have the info either...Does it mean, change it back to table view is my only choice?

Thanks

Hello, having problems importing an USA calendar from Thunderbird site. Just need a basic one with federal holidays but probably hundreds listed. And the 'select all' and 'deselect all' not properly working as well as issues with filters. And do we really need Confederate holidays?

My Thunderbird updated itself to 115.4.1 2 weeks ago. It was a total mess but I've managed to get it all working fine except I used to have An Inbox for all 5 email accounts which stood at the very top of the folder and accounts list. There is no such Inbox there now.

I have 5 email accounts which, in the previous version before the update, all showed in the what you call Unified Inbox. When I go to View and then Folders and tick the Unified Folders it gets unchecked the moment I close the option down.

I've looked at various solutions on this forum but cannot find anything that seems to work for me. I'm faily savvy with programing and computers but this one has me stumped.

I've loved Thunderbird as I've had it some years but I want to get my love for it back :-)

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

I have Thunderbird v115.5.1 and i have no print option available and nowhere to configure a printer. When i hit the PRINT button, my only option is to Save To PDF. I have looked for a Tools option to set up a printer, but there are no options in my GUI

Thanks for the help.

Terry

For months I was experiencing the problem of "Thunderbird not responding" occasionally. It was a short duration issue (a few seconds to a minute). I reinstalled Thunderbird several times without success. I read almost every comment available online about this problem and I tried many ideas and recommendations I found without success. Most recently the problem became so serious that it was not a nuisance any longer. It was nearly impossble to work waiting for minutes to open an email or to continue typing while preparing a message and being interrupted by the problem I am describing. I ran Thunderbird in safe mode and determined that none of the add-ons is causing the problem. I turned the firewall OFF and determined that firewall was not causing the problem. I then decided to run Thunderbird in Offline mode and found that the program works normally. Then while in Offline mode I decided to download more messages and the program asked me if I wanted to switch to the Online mode. I said yes. New emails were downloaded and without going back to the Offline mode I was able to work normally without any occurrence of the "Thunderbird not responding" problem. I have been using this workaround for several days now. I download a number of eamails. I try working in Online mode and I cannot do it. I switch to Offline and work fine. I switch back to Online mode and I don't see the problem any longer for the whole day. Do you have any idea as to the origin of my proble? I am running Thunderbird 115.10.2 64 bit on Windows 11. I had the problem originally using Lenovo T490s and more recenlt Lenovo X1 Yoga

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

Cox.net is transitioning from in-house e-mail to e-mail handled by Yahoo.com. Our cox.net addresses are supposed to (and apparently have) transitioned so that they still work, but are processed through pop.mail.yahoo.com.

It is my turn to be transitioned and I have been successful in doing so to the extent that I can send and receive using my address(es) ...@cox.net through Yahoo web mail and on my Samsung phone. I have not, however, been successful in either sending or receiving mail using Thunderbird on my desktop.

I have been successfully using Thunderbird with POP settings for years with four different cox.net addresses. [I'm currently just trying to get two of them working -- unsuccessfully.]

I am using Windows 10 on a Dell desktop. I am using Thunderbird 115.9.0 (32 bit). I have reset the POP and SMTP settings as directed by Yahoo. One of the errors I receive is: "Error with Account .... Sending of password for ...@cox.net did not succeed. Mail server pop.mail.yahoo.com responded (SYS/TEMP) Server Error - Please try again later." It then asks me to retry or enter a new password. I have checked the passwords saved by Thunderbird and they are correct.

I suspect, that with all the Cox accounts being newly routed through Yahoo servers that I am not the only Thunderbird user experiencing this problem. Does anyone have any suggestions? Is it likely to help if I uninstall and reinstall Thunderbird? Would I loose all my mail, etc. if I did that? [I did the delete and add account in my phone and that was successful, but I wasn't concerned about losing mail there as it is all on my desktop.]

Thanks in advance. billb1111

Hi! I have trouble setting the date format in the emails list. It should be the UK format as per the setting selection, however it is showing the American format. I am using Linux Mint and timedatectl says Time zone: Europe/London (BST, +0100)

I have attached screenshots. Please let me know what am I missing. Thank you.

Two days ago T-bird offered an update and this error message popped up.

Thunderbird Error: Platform version "115.3.1" is not compatible with minVersion >= 115.4.0

I found instructions to download and reinstall T-bird. When I did that there was a question about okaying a certificate with a warning. I chose not to do that because it sounded like it wasn't safe. T-bird wouldn't open and the same error message came up again.

How can I get T-bird to work and save my email??? Will Windows 10 System Restore take me back to when T-bird worked??? Help!!

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) because of an outgoing mail problem. It gave me a warning that the newer version changed my profiles and it's not compatible so I downloaded the new version again. The import screen doesn't look anything like what it says in the help files. I don't have an option for importing from a previous version.

Please rescue me. I run a nonprofit and I have deadlines and meetings next week that I was supposed to make arrangements for and I've been dealing with this for almost a week.

I am having issues with Thunderbird not retaining my email server and passwords. Each time I want to send an email, it prompts me for the password and then tells me that the email address and server don't match. I have tried numerous times to correct this, but it doesn't hold the information. It also switches the server info between accounts. I have 3 different email account and sometimes only one works correctly