Thunderbird Support Forum

I CAN'T LOCATE MY PASSWORD TO LOG IN. NO MATTER WHAT I DO IT ASKS FOR MY PASSWORD. I COMPLETELY UNINSTALLED THUNDERBIRD EMAIL AND DOWNLOADED IT AGAIN. FIRST THING ASK IS ENTER YOU PASSWORD....WHAT GIVES THANKS RON

I can view my existing password but when I edit it to change it the new password is typed in and change saved but can no longer access email. Program is closed then reopened, computer is shut down then restarted but to no avail. HELP!!! Please. Thank you. Kevin

ThunderBird stopped being able to pick up email from our pop3 server.

The Error console shows:

mailnews.pop3.1: SecurityError: a SecurityCertificate error occurred Pop3Client.jsm:336:18

_onError resource:///modules/Pop3Client.jsm:336

This doesn't give me a hint as to the problem is with the security certificate. It hasn't changed recently and worked yesterday.

The cert is self-signed and expires in a few days. Previously (not recently) I had to do a variety of things to make Thunderbird happy with it.

Starting May 12th Godaddy e-mail accounts no longer support pop/imap email servers. They want you to switch over to an exchange server type. Can I configure Thunderbird to accomodate this change (I've been with Thunderbird for many years), or do I need to change to Outlook 365? Help, Thunderbird no longer downloads my e-mail from Outlook.

Hi,

I have a fire2wire.com account. I use Thunderbird for all of my email correspondence. About six months ago, I started having to put my password in every time I open Thunderbird, and again when I try to send out an email. Can you tell me how to remove the password requirement?

Don djordan@fire2wire.com

A browser window pops up and there's a Microsoft logo: We can't sign you in Your browser is currently set to block cookies. You need to allow cookies to use this service.

https://login.live.com/ is the URL in the mini-browser window.

This all worked in the prior version, something changed in 115.3.1 (64-bit)

Firefox is the default browser. I tried it with Edge as the default browser, same problem. It didn't used to pop up a window to login.

I changed my email password. When I retrieved mail a dialog asked me for the new password - no problem. However, when I attempted to send mail - it just said failed. Well, of course. The stored password is wrong. I can find no way to change the stored password for SMTP. This is a serious problem for me. What do I do?

Thunderbird v 102.7.0 - Windows 10 v21H2

I needed to change my email password on one account - I changed it at the server, then changed it in password manager. I could not log into the imap server - I checked the all the server information in account settings and password manager. All was correct. After trying to get things to work for a few hours, I deleted the line with the servers/password/etc. info.

I then tried to enter a password for that account and cannot find a location where I can add the password. I've look in Account Settings, Server Settings. In Account Settings, there is an edit option for the SMTP server, I've worked through that and nowhere to enter a password.

In addition, I can't find a location to enter a password for the imap server (password is the same as for SMTP)

Please advise Thanks for your assistance.

Ron Rueter rdr@k7pa.com

Thunderbird REPEATEDLY Keeps Marking Non Junk As Junk giving me a daily headache in manually marking them as NON junk. I very rarely receive junk email, and those I do receive stick out like a sore thumb. I'm capable of deciding myself what is and is not junk. How to TOTALLY disable junk filtering? I mean TOTALLY, not the "usual" fixes given which don't work. There must be something in the config editor I can adjust, surely. Thank You Regards George

I get a message: "This POP3 server does not seem to support encrypted passwords ..." My provider use only TLS 1. In the pas I have to set security.tls.version.min to 1. This trick doesn't work with 102.

I also try to set security.tls.version.enable-deprecated to true : no good result.

With security.tls.version.fallback-limit set to 1 : no good result.

Any idea?

Hello!

After upgrading from a very old (but perfectly working) version of Thunderbird (24.3.0 on Windows 7) to 91.8.1 (on the same Windows 7 system), Thunderbird can no longer remember my passwords.

Apart from this everything in the new version works. Emails are retrieved fine when I enter the passwords manually.

Symptoms:

• always asks me for my passwords, even when I have checked the "Use Password Manager to remember this password" checkbox.
• no stored passwords show up in "Saved Passwords ..."
• When I try to set a primary password (I did not use one so far), I get an error "Unable to change Primary Password".

What I tried after searching for solutions:

• Remove files cert*.db and key*.db from my profile. Does not make any difference.

best regards

Edwin

I turned in my laptop for a new one and I did not double check what my password in Thunderbird was so now I cannot download thunderbird to my new laptop I can get email on my phone is there a way to click something to send a reset link to my email so they know its me wanting to reset password as the instructions I found just don't seem to work I guess I shall continue reading and trying at some point when Im not so frustrated that I have not succeeded Thank You All for trying as a last thought Thunderbird should have a link to click forgot password like others do with security questions or something to verify us or an email to us as we all have our phones I just wanted this on my laptop again

I have changed my BT Internet ident password. My emails are accessable on BT Internet email but not on my Thunderbird software. I have changed the password for each of my three accounts but when I try to access my emails via thunderbird it tells me it is not recognised and asks for yet a new password. It also worked once and now has returned to 'no access' to my BT Internet account. Very confused. regards Graham Hadley

Several days ago TB daily started asking for my ATT(Yahoo) password. TB initially rejected my password but I did "forgot password" and added exactly the same password back since it was working on ATT(Yahoo) web mail. Now I get "Sending of password for user xxxxx@bellsouth.net did not succeed. Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later." TB continues to ask for my password but returns this same message. I looked up the saved passwords on TB settings, but don't recognize any of the passwords. They look like eOauth passwords, but I have never set this up. There are no listings for att inbound or outbound servers. I have searched all the Support articles but cannot find anything that fits this situation. I am thinking something is corrupted on TB and I may have to delete this account and reinstall TB. BUT, I don't want to lose all the emails I have stored on my computer. I copied the Thunderbird file and saved it in another location just in case. 1. Any ideas on how to get running again? 2. Another option might be to delete all the TB saved passwords and put them in again when requested, but will that screw up other stuff? 3. If I have to delete the account and reinstall, how do I make certain all of the emails come back? Thanks Shaw

In TB 115.1.0 (64-bit) on Windows digital signature are maked as not valid for an unknown reason. This happens at least with emails send from Outlook clients. In TB 102.14.0 (64-bit) on Windows this digital signatures were shown as valid. However, digitsal signatures of emails send from other clients (e.g. Thunderbird, Nine from 9folders) are shown as valid.