Adding account fails with code 0x80004005
I have two email accounts on my website that is hosted by Hostpapa. Years ago I successfully set up email for both accounts in Thunderbird. Recently (probably after an u… (read more)
I have two email accounts on my website that is hosted by Hostpapa. Years ago I successfully set up email for both accounts in Thunderbird. Recently (probably after an upgrade) one of the accounts stopped working and I get a timed out message when fetching email messages. After checking the server settings and password were correct the problem was not fixed, so I deleted the account and tried to re-add it in Thunderbird. The incoming and outgoing server settings are correct as is the password. I know the password is correct because I can successfully login to the account using webmail. I received the following error message on the "Setup your Existing Email Address" page. The message appears above the "Checking Password" button.
"Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]
The password on the account is 16 characters long and contains the following special characters: "!#"
I am using Thunderbird version 115.11.1 (64-bit) - on the esr channel
Can anyone help?