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Windows 8.1 upgrade and YouTube Error

I've upgraded to Win 8.1, Firefox v26, Shockwave, Flash, and the newest Java JRE's. YouTube videos result in an error message and to try again later. The interesting feat… (read more)

I've upgraded to Win 8.1, Firefox v26, Shockwave, Flash, and the newest Java JRE's. YouTube videos result in an error message and to try again later. The interesting feature is that IE v11 will show the videos with no error. The Win 8.1 upgrade took away my sound, and I've read the other problems that seem to be related to YouTube and sound. But, IE plays the videos with no sound, so that's not sound related.

Asked by bOb Prieš 6 metus

Answered by Margret Minette Prieš 6 metus

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In FF 25 on XP there was a star to left of navigation toolbar to open bookmarks sidebar, now it's on the right, but does not open the sidebar - what's up?

I want that little star back that opens the bookmarks sidebar. It's just to the left of the address field on XP in FP 25. But on Windows 8 in FP 25.0.1 it's not there. In… (read more)

I want that little star back that opens the bookmarks sidebar. It's just to the left of the address field on XP in FP 25. But on Windows 8 in FP 25.0.1 it's not there. Instead there's a star that sometimes appears on the right of the address bar. But the star on the right does not open the bookmarks sidebar. It only displays a list of bookmarks and options, which do not include opening the sidebar. Has this option been removed and replaced with Ctrl B?

Asked by Kansachusetts Prieš 6 metus

Answered by Kansachusetts Prieš 6 metus

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I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook,etc

Hello, I am writing as I am experiencing some issues with my favorite web browser after updating to Windows 8.1. Here are some details. I updated from Windows 8.0 to W… (read more)

Hello, I am writing as I am experiencing some issues with my favorite web browser after updating to Windows 8.1. Here are some details. I updated from Windows 8.0 to Windows 8.1 and ever since Firefox has run somewhat strangely. In particular when on sites with a lot of images like Facebook. It is like there is some kind of Flikr effect between the desktop and the images and between the images and the browser (almost like old 16 bit video games flikering). It is not too bad but it is an issue. I have tried resetting firefox and restarting the computer. I haven't tried a repair, and I haven't done an uninstall yet.

Asked by mozillaUserAU Prieš 6 metus

Answered by philipp Prieš 6 metus

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Restoring damaged/deleted bookmark

Hi, I've just accidentally deleted my whole partition which I save the back up bookmark (.json). I did manage to recovered it from a program but it seem like Firefox unab… (read more)

Hi, I've just accidentally deleted my whole partition which I save the back up bookmark (.json). I did manage to recovered it from a program but it seem like Firefox unable to process it. And my Sync Data seem to be gone too. And I know nothing about json file (yeah, I did some research but it seem it's out of my range.) I guess anyone can help me?

Recovered json: http://d-h.st/OY7


Thank You,

Rapier-

Asked by Rapier- Prieš 6 metus

Answered by jackadision Prieš 6 metus

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Firefox freezes when it recieves a "-new-tab" command

Hello, I am using a c# program to send Firefox some commands.Everything works great, but sometimes when I send a -new-tab command like: "firefox.exe -new-tab http://www.g… (read more)

Hello, I am using a c# program to send Firefox some commands.Everything works great, but sometimes when I send a -new-tab command like: "firefox.exe -new-tab http://www.google.com"

Firefox freezes for few seconds before opening the new tab.I tried removing all the parameters from the command and just send "http://www.google.com" to the system while Firefox is set as the default browser, and the same problem arises again.

I also tried doing the same while Firefox is in safe-mode and still the problem appears sometimes. How can I troubleshoot this and know what makes firefox freeze for those few seconds?.

Thanks in advance

Asked by MahmoudJ Prieš 6 metus

Answered by MahmoudJ Prieš 6 metus

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how can I access bookmarks in aurora Metro?

Hi! I've installed aurora and started it in metro mode, so where are all the menus and stoff gone? In particular, how do I access all my bookmarms? Lots of Greetings! Vol… (read more)

Hi! I've installed aurora and started it in metro mode, so where are all the menus and stoff gone? In particular, how do I access all my bookmarms? Lots of Greetings! Volker

Asked by Volker_Hetzer Prieš 6 metus

Answered by philipp Prieš 6 metus

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja Prieš 6 metus

Answered by meegja Prieš 6 metus

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How to stop the FORCED Firefox 29 update?

I am testing with Palemoon and so on but for now I still have Firefox 28 and that is what I want. I did disable everything to prevent the automatic updating (Advanced / U… (read more)

I am testing with Palemoon and so on but for now I still have Firefox 28 and that is what I want. I did disable everything to prevent the automatic updating (Advanced / Updates / Never controle). In about:config is also says: app.update.service.enabled = false app.update.auto = false app.update.enabled = false app.update.silent = false Yet Firefox 29 keeps on being forced down my throat? Now again: I get a little pop-up saying that version 29.0.1 is available and downloaded. And when checking under Help / About Firefox it says I have to restart Firefox to do the update? And sure enough: I close Firefox 28 and start it again and it is updating to version 29. And this is not an incident: when searching for it, many people have the same problem. So, how to stop this forced update?

Asked by meegja Prieš 6 metus

Answered by John99 Prieš 6 metus

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Firefox crashes almost everytime I try to attach a document. Why?

I Just got a new Dell XPS Dimension PC w/Win 8.1. It didn't have Firefox, so I downloaded it (version 29.0.1). Nearly every time I try to attach a document, e.g., a phot… (read more)

I Just got a new Dell XPS Dimension PC w/Win 8.1. It didn't have Firefox, so I downloaded it (version 29.0.1).

Nearly every time I try to attach a document, e.g., a photo, or other file, Firefox crashes. The crash occurs when I double-click on the directory and/or folder that has the document I want to attach. I have submitted over half a dozen crash reports the last few days.

Instead of double-clicking, I tried simply clicking once on the OPEN button that appears when I ask to attach a document. This reduced the frequency of crashes, but, did not eliminate them.

The crashes have occurred when i was attempting to attach a document to an email in yahoo mail. The crashes have also occurred when I was attempting to add a photo to a news article i was writing for Examiner.co using their publishing tool.

I just switched from Windows XP. Firefox NEVER crashed when i was trying to do this in XP.

I tried to duplicate the problem in Internet Explorer 11, which came with my PC. I have not been able to duplicate the problem with Explorer.

What is going on?

Asked by maccifj Prieš 6 metus

Answered by Moses Prieš 6 metus

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Remove/Delete old, inaccessible sync device from account.

Hello, I am a bit of a tinkerer and a tech junkie. However, I still find sync to be a very useful and handy tool, and have it applied to all of my devices (tablets, phone… (read more)

Hello, I am a bit of a tinkerer and a tech junkie. However, I still find sync to be a very useful and handy tool, and have it applied to all of my devices (tablets, phone, multiple computers). Due to my never-ending quest to make things better, though, I am frequently changing OS'es and uninstalling apps/rearranging registries on many of these devices, so I often find myself needing to reinstall firefox (and thus re-sync).

The only problem here is that sync recognizes each new iteration as its own separate device, even though a vast majority of them cease to exist entirely and are gone forever. This makes my "Tabs From Other Devices" page a huge pain to access, as most of the device names are the same and a lot still have active pages in them.

How would I go about deleting these old accounts from my sync account? Changing my password does no good at all, as since the devices cannot access the server any longer they are still present in my database, and as such are still annoying. Any help is appreciated!

Two pictures of the problem is as follows. As you can see, there are many apparent duplicate devices: http://imageshack.com/a/img14/5290/a29b.png http://imageshack.com/a/img59/6697/6sp4.png

Asked by ColeHardTruth Prieš 6 metus

Answered by bradavon Prieš 5 metus

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I keep getting a popup every time I use Firefox. It's extremely annoying.

I get a popup all the time whenever I use Firefox. The site is http://www.hpdtsr.com/sc?p=YTIwMzA2Njc2NzSTPc8lsh8UKaXKm%2FEbKP8c8ybv6hzduqlDbO%2FlZCqwEdeyFLFcdtXuOJO8GklJ… (read more)

I get a popup all the time whenever I use Firefox. The site is http://www.hpdtsr.com/sc?p=YTIwMzA2Njc2NzSTPc8lsh8UKaXKm%2FEbKP8c8ybv6hzduqlDbO%2FlZCqwEdeyFLFcdtXuOJO8GklJwZgL3JUpiT%2F07N7eN7xgalTzX7D56AumegX9fGqLoEsCKDvNI%2FEeMJshOuIA51pAHFGf31a8tY4SBCSNzVJl5M9NbeZYmMezwTsxk1ydeMIV4HoyjAlnHUasyrURf9jwqkrCnTA3b6A8mAIDRyvJSw0QWD8TgKdARMIyIBoDvtxqNNr%2FxLCvF2%2BETGEvmPUTeAX4We7CA9z3Ssytys6Gim5N2d7%2F5DJexDMVKkT%2FCYOyImBplrWr4NHaD8R8fyoETOSO%2Fxy%2BOGJ72WXbhtKw5Oo66AiY6HRKpnsDxDbUtWL7Xw%3D%3D&t=1 The most annoying part is that it has a message that says it cannot find the website. Why am I getting a popup for a website that my browser cannot even find?! I have tried EVERYTHING I know to do. I've cleaned out my cookies, installed malware, and I've been on this site several times, trying whatever I think will help. NOTHING has. I do know, however, it only happens on Firefox. It does NOT happen on Explorer or Chrome. If I cannot resolve this, I suppose my only option is to use one of those instead.

Asked by cashewnpeanut Prieš 5 metus

Answered by guigs Prieš 5 metus

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Youtube crashes windows

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to brea… (read more)

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to break my entire desktop. This only happens with Firefox. Also, YouTube is much slower to load on Firefox, which will most likely make Windows 8 crash more often.

Asked by SuddenNonsense Prieš 5 metus

Answered by SuddenNonsense Prieš 5 metus

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All icons spontaneously disappeared (reload, home, bookmark folders, exes in tabs, favicons)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I… (read more)

I'm running the latest version of Firefox (as of 3 Oct 2014-- can't check which version because I can't figure out which button to press-- see question) on Windows 8.1. I haven't closed the browser but suddenly ALL icons have disappeared. If I click on the blank spaces, the functions will still work (e.g. I can still close a tab), but I cannot see the following: Reload, Home, etc. buttons; Bookmark folder icons; Any of the icons in the Settings tab; Exes in the upper right-hand corner of the tabs; Favicons.

Asked by sagha Prieš 5 metus

Answered by cor-el Prieš 5 metus

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Firefox crashes

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc. I ha… (read more)

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc.

I have tried everything I can find in the forums and troubleshooting sections.

I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed.

I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything.

Please help!

Asked by winsomebulldog Prieš 5 metus

Answered by winsomebulldog Prieš 5 metus

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can connect using ip address but not using web address settings?

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything.… (read more)

Trying to connect to internet using t mobile hotspot. Windows 7 Firefox browser I can get to a website using the ip address however nothing using www.msn.com or anything. In the connect to the internet window in Options network I have no idea what to put in there I tried auto nothing works


(flipped uppercase text - c)

Asked by shipinomore Prieš 5 metus

Answered by cor-el Prieš 5 metus

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How can I contribute to Modzilla Firefox without donating online ?

I would like to support Modzilla but I am not comfortable with sharing financial information online unless there is no other possible option. Why ? Because (bottom line) … (read more)

I would like to support Modzilla but I am not comfortable with sharing financial information online unless there is no other possible option. Why ? Because (bottom line) the financial consequences of any breach fall squarely and fully on my shoulders - not Modzilla's or Microsoft's or Apple's etc. etc. For me, the consequences of a breach far out weigh the short term convenience of online payment as a supporter or purchaser. (I also used to work in the computing industry, so I'm really not a total Luddite . . . although it might be easy enough to dismiss my concerns as such.)

It would be great if there was a publicly visible (published) option that would enable people to contact Modzilla directly by phone to make a donation. Thanks ! . . Food for thought maybe.

CM_Canada

Asked by CM_Canada Prieš 5 metus

Answered by the-edmeister Prieš 5 metus

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Anmeldung gelingt nicht

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozill… (read more)

Es gelingt mir nicht, mich anzumelden als Benutzer bei Mozillaund Thunderbird. Ich arbeite zwar seit langer Zeit mit Mozilla,aber ich habe bisher kein Passwort von Mozilla erhalten und kein Bestätigungsschreiben. Wie kann ich mich mit Erfolg anmelden? Muss ich dazu noch einmal Mozilla deinstallieren und neu installieren und ebenso Thunderbird ? Thunderbird fragr nach einem Passwort für mein E-Mail Konto bei t-online secureimap. [personal information hidden by moderator feer56] Können Sie helfen ? Bodo Chemnitz

Asked by bodochemnitz Prieš 5 metus

Answered by FredMcD Prieš 5 metus

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Youtube videos randomly not working

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading.… (read more)

Hey, ive read some other threads but didnt notice anything that solves the problem. So yeah, recently, like 3 days ago or so, youtube videos started randomly not loading. I mostly use youtube to play music, got my own playlist, but now the songs try to load for like 10 seconds or so and then skip to other song. Tried playing a song not as a part of playlist, but a separate video. Tried to load, but eventually got error. On read more there were few suggestions, ive tried them all, nothing changed. Deleted cookies and cache. Tried playing firefox in safemode, then youtube videos work fine. btw, i guess i should mention, that i use adblock plus so that i could play the playlist and not get those 10 minute ads between every song. if i manually disable adblock, nothing changes mostly. Though 1 time the video started with an ad before the song but only once. if anyone could help me i would appreciate it. If u need any more info ask away :) (so far it seems like only videos from my playlist fail to load)

Asked by Lethos Prieš 5 metus

Answered by guigs Prieš 5 metus