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Background Service Error on Mozilla VPN -- Ubuntu 20.04

  • 2 replies
  • 4 have this problem
  • 10 views
  • Paskiausią atsakymą parašė michaelwhatmuff

Animortis
Animortis
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Installing the Firefox VPN client on my Ubuntu 20.04 system has been an interesting process. Now, though, when I turn on the VPN, I get a red banner in the window with a notice of a "background service error." It then disconnects from the VPN. The restore link does nothing. I've also tried running the client as sudo but that didn't work. Any ideas from anyone?

Installing the Firefox VPN client on my Ubuntu 20.04 system has been an interesting process. Now, though, when I turn on the VPN, I get a red banner in the window with a notice of a "background service error." It then disconnects from the VPN. The restore link does nothing. I've also tried running the client as sudo but that didn't work. Any ideas from anyone?
Pridėtos ekrano nuotraukos

All Replies (2)

Gustavo Aguilera
Gustavo Aguilera
  • Moderator
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Hi there,

Our development team is investigating this issue, but we do not have a solution for it at this time. We can notify you when we have found a fix. If you prefer to cancel your subscription due to the delay, you can send us a refund request email through the Manage Subscriptions button in accounts.firefox.com.

Regards,

michaelwhatmuff
michaelwhatmuff
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I have this problem too (the 'I have this problem,too' button is throwing an error :-) )