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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

i cant unlock the device , also i am sure that i'm typing the correct pass

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya wilferac

wilferac
wilferac
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i set the password for lock screen, then i lock the device (zte open) but when i try to unlock the device , the pass fail .

i set the password for lock screen, then i lock the device (zte open) but when i try to unlock the device , the pass fail .

Solution eye eponami

ok! this is it, i find a method to reset the phone (ZTE OPEN).

i 'm no sure if the foruma allow externals link... so the way to reset the phone is: 1. shutdown the phone. 2. hold the power button + volume up key (boot in recovery mode) 3. Select Wipe Data/Factory Reset and reboot the phone (you can select item using volume keys for navigate and power button as ok)

also the link http://answers.informer.com/18981/i-cant-unlock-zte-merit-because-of-too-many-pattern-attempts

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (4)

Andrew
Andrew
  • Moderator
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Have you tried contacting the place of purchase for more assistance?

wilferac
wilferac Nkolo motuna
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i call them, but they no solve the problem. i think was my fault by set a "." point in the password, and the device no allow put a point "." when you try to unlock. so i dont know how to unlock the cell :(

mluna
mluna
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Hi Wilferac,

I'm sorry you have this problem. It is true that the '.' button in the passcode keyboard doesn't put anything in the field. I'm not sure if that will help you to unlock it? If not, I would return to the store with the box and receipt to see if they can help. Thank you for using Firefox OS.

Best, Michelle Luna

wilferac
wilferac Nkolo motuna
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Solution eye oponami

ok! this is it, i find a method to reset the phone (ZTE OPEN).

i 'm no sure if the foruma allow externals link... so the way to reset the phone is: 1. shutdown the phone. 2. hold the power button + volume up key (boot in recovery mode) 3. Select Wipe Data/Factory Reset and reboot the phone (you can select item using volume keys for navigate and power button as ok)

also the link http://answers.informer.com/18981/i-cant-unlock-zte-merit-because-of-too-many-pattern-attempts

Ezalaki modifié na wilferac