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touch id not working

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i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize one now, or cancel.] but it doesn't give me the touch id pop up. i have confirmed this works on safari and chrome. how do i get Firefox to recognize touch id on my macbook

i am on a website that supports hardware 2FA. i get a pop up the says "[website] wants to authenticate you using a registered security key. You can connect and authorize one now, or cancel.] but it doesn't give me the touch id pop up. i have confirmed this works on safari and chrome. how do i get Firefox to recognize touch id on my macbook