Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

How can I enter the sync key from my phone? Clicking "add a device" in Firefox 4b11 does nothing.

  • 4 답장
  • 10 이 문제를 만남
  • 13 보기
  • 최종 답변자: jamesmusik

more options

I'm running Firefox 4b11 on Windows 7 and nothing I do allows me to add my phone to sync. Clicking on "add a device", "change password," or "My Sync Key" does nothing, so I can't even get my sync key to add the phone manually.

I'm running Firefox 4b11 on Windows 7 and nothing I do allows me to add my phone to sync. Clicking on "add a device", "change password," or "My Sync Key" does nothing, so I can't even get my sync key to add the phone manually.

선택된 해결법

Try launching Desktop Firefox with Add-ons disabled. The menu entry should be found in the help section when using Firefox 4.

http://support.mozilla.com/en-US/kb/Safe%20Mode

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

more options

You should be able to add a device by opening the Firefox Mobile preferences and then scrolling to the Sync section. Press the connect button and you will get a 12 character pass phrase. On your desktop open the options window and then the Sync tab then use the add a device button to enter the 12 character code from your mobile.

If you are not near your computer you will need the Sync Key that was given to you when setting up Sync.

http://support.mozilla.com/en-US/kb/find-code-to-add-device-to-firefox-sync

more options

Did you read my question? Clicking the "add a device" button does nothing. Nothing pops up, nothing opens. It has now happened on two different computers running Firefox 4b11.

On another computer running 3.6.13 with the add-on, clicking on "add a device" just opens up the webpage showing how to set up sync, not a window where the 12 character phrase can be entered.

How can three computers not being doing this at all?

more options

선택된 해결법

Try launching Desktop Firefox with Add-ons disabled. The menu entry should be found in the help section when using Firefox 4.

http://support.mozilla.com/en-US/kb/Safe%20Mode

more options

That worked. Thanks for your help.