Thunderbird Support Forum

Hello,

I have created an HTML signature for my account which is always inserted. So far so good. However, each time the character -- is also inserted, which according to the support pages HTML signature is obviously even intentional. [[Signatures|https://support.mozilla.org/de/kb/signaturen#w_html-signaturen]]

For me the question is, how do I make it disappear? Does anyone have a tip for this?

Thanks in advance

When I try to send email from Thunderbird, it gives "Sending of Message Failed" error. I'm running Windows 7 with Thunderbird 102.9.0 32bit. I tried with a gmail.com and a hotmail.com address, but it gives the same error.

On Windows, I have an Admin account and a User Account. I can login to the Admin account and it'll work fine. It's just a specific Windows user where I have the issue. I tried reinstalling Thunderbird, deleting %APPDATA%/Local/Thunderbird and %APPDATA%/Roaming/Thunderbird, but the issue persists.

Any ideas?

Hi,

I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time.

It struggled with my configuration settings and when it finally accepted them I clicked done and it has been sat on the "checking password screen for the last 10 hours or so.

Can you help at all, please?

Many thanks

Chris

D/l & installed TB 102.9.0 on Win 11, setting up @verizon.net account (uses IMAP or PoP.aol.com for incoming host name & smtp.verizon.net for outgoing) ). It automatically found settings for Pop3. I tried to manually config for IMAP but could not. Allowed to setup with Pop3 & it went right through & works! However, I want IMAP. Following Mozilla's Support article to switch from POP to IMAP, receive the "Incoming server already exists" error. I'm at a loss. Time spent & frustration is so high. Please help.

Hi there. I hope you can help me.

Suddenly, I am unable to upload outgoing messages to the server and I have a message stuck in the outbox. Clicking on the icon in the bottom left and corner of the screen merely turns me on or offline. Downloading is OK. I've checked the outgoing server settings and all seems to be correct.

Is it my imagination, or is there a setting that prevents automatic uploading to the server when the icon is clicked? If there is, I've been unable to find it.

Any help / suggestions will be greatly appreciated.

Regards

Jan

Hi!

I recently got Thunderbird (TB) re-installed in my new PC.

In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older specific emails, or did not find the right method to do it. Also, Archive or Remove are the only two buttons active. The drop-down thread with Save As (and other options) has disappeared.

Can I still click and open specific emails in a thread in TB? If so, how do I do it? Am I missing something?

Can I still find the Save As option, to save email threads (as backup) outside TB, in my PC? If so, how do I do it?

Why are only some threads compressed? It seems to happen randomly. For example, the thread most recently active was compressed, along with some other, older threads.

All threads I refer to as compressed has a branching-like symbol to the left of the subject line. This symbol never appeared in my old TB. In my old TB there was never a problem archiving a thread outside TB.

Many thanks in advance!

Best, Stefan Andersson

After update thunderbird sending errors in all accounts. Removng all data (profile and cache folders) and reconfigure not help. Use:

• Xubuntu 22.04
• snap install
• version 102.9.0 (64-bit)

Error concole: Exception { name: "NS_ERROR_FAILURE", message: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.createUnique]", result: 2147500037, filename: "resource:///modules/MimeMessage.jsm", lineNumber: 72, columnNumber: 0, data: null, stack: "createMessageFile@resource:///modules/MimeMessage.jsm:72:10\ncreateAndSendMessage@resource:///modules/MessageSend.jsm:128:41\nCompleteGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5987:23\nGenericSendMessage@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5903:11\n", location: XPCWrappedNative_NoHelper }

Hi everyone,

I'm having trouble adding Google Calendar to Thunderbird. I have added a Google account and all e-mails and some of the calendars have downloaded correctly.

The problem is that I can't see all the Google calendars from within Thunderbird.

In the Calendars section, I click on "+", select "Remote Calendars", enter my Google mail in the user name and I get an incomplete list of calendars (several are missing, including "Finanse", "Imieniny urodzinki", "ProgramyTV").

You can see the differences in the attached screenshots.

How do I correctly synchronize Thunderbird with Google Calendars so that all my calendars are visible? (I do not use any add-ons)

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I cannot find a way to display them as they were before and as they work on other machines I have. This is a toshiba laptop which has worked perfectly with thunderbird till now.

Hello, I am a long time user of Thunderbird and appreciate all the work that is going on to update the software. My simple piece of feedback, purely for your information, is that connecting to the Thunderbird and collecting messages has now become very slow. In the past the process was almost instant, not so now. I am sure that you are aware of this but if not I hope this is useful to you. Keep up the great work. Thank you. Gerry Bird.

Windows 10, Thunderbird 102.9.0. I have a local folder for "Clients". There are subfolders for the individual clients. Within these there are annual subfolders. I move emails to the local client folder, then at the end of the year I move them to the new annual subfolder. I’m looking for a recent email in a local client folder, but all I see are the star and “read” icons – no entries for the various headers. The annual subfolders are fine, location correct etc. The local client folder “Properties” shows no location for the file index, no size, unknown number of messages. The “Repair Folder” option is unavailable (greyed out). Looking in File Explorer (Windows 10) I don’t see any file or .msf file for the local client folder, although there are files and .msf files for the annual subfolders. If I move a new email to the local client folder, it vanishes into the abyss. I ran a surface check on the SSD which showed no problems. HELP, please.

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

I have not found a setting in thunderbird that allows thunderbird to keep using and orange or yellow star next to new messages, at least for the same day, after opening any message. As soon as I open a message, all of the orange or yellow stars that indicate new messages disappear. To me, that is illogical and unnecessary. Is there a setting in thunderbird that would change this behavior and keep the stars beside the new messages?

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

I have been using Thunderbird as my email client for years. My ATT email address was working perfectly well with Thunderbird until 3/21/23, when it stopped. Since that time I have tried multiple times to reconfigure it, but it will no longer work. I have spent roughly 3 hours on the phone with ATT customer support trying all kinds of solutions, but none of them work. ATT is now telling me that Thunderbird is denying ATT access to the Thunderbird servers. Somehow that does not sound right.

I have tried the incoming and outgoing email servers and my password configuration both automatically and manually. Neither one works. Thunderbird keeps keeps giving me an error message saying "Unable to login at server. Probably wrong configuration, username or password." I can access my ATT email through webmail, but Thunderbird will not configure it.

Could somebody please help? Thank you in advance!

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worked or I could understand). It appears these missing folders are in the following folder: (C) > Users > AppData > Roaming > Thunderbird > Profiles > 3lqu3vu8.default > Mail > mail.comcast.net > Sent.sbd > Storage Folders.sbd > Inbox Storage.sbd The names and size of the subfolders seem to be a perfect match for what is missing. How can get this folders (or the information in these folders) back into the Inbox? Any help will be greatly appreciated.