All my old Thunderbird Inbox messages are missing, but all the other messages in other folders are fine

Yesterday, whenever I tried to open Thunderbird I got a This app will not open on your PC Windows error, and Word and Excel would not work. Apparently I had some Windows … (read more)

Yesterday, whenever I tried to open Thunderbird I got a This app will not open on your PC Windows error, and Word and Excel would not work. Apparently I had some Windows 10 problems which I was able to repair with Windows Resource Protection. Thunderbird now runs, but all 2000 of my Inbox messages do not appear. If I open my Mail folder in my Profile, I see the four folders inbound.att.net, inbound.att-1.net, inbound.att-2.net, and inbound.att-3.net The size of each of these inbound Mail folders is 5MB, 9.8GB, 38MB and 20MB. So, all of the missing Inbox emails are in the inbound.att-1.net folder but they don't show up. I tried deleting the .msf file. That didn't help.

Does anyone have any suggestions?

Asked by j.erbes 22 minutes ago

New accounts keep disappearing

I have several email addresses all on my own website and all with identical setup at the server end. I just added two new ones to TB and they vanish when TB restarts. I'v… (read more)

I have several email addresses all on my own website and all with identical setup at the server end. I just added two new ones to TB and they vanish when TB restarts. I've installed them a couple of times, they auto install perfectly, but they keep vanishing.

I've checked that all the mail servers and ports etc are the same as on the ones that work OK. So I'm assuming that the problem is some kind of generic problem with cache / profile corruption etc etc. Assuming that is the case, what kind of generic cleanup fixes should I try please?

Many thanks.

Asked by Andrew3142 31 minutes ago

Deleting emails in Thuderbird in Outlook email account does not delete them in Outlook

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder… (read more)

Hello. I have my outlook.com account set up in Thunderbird 115.10.1. When I delete emails in Thunderbird from my inbox, they disappear and they go to the Deleted folder in Thunderbird as they should, but they aren't deleted on the Outlook server. I can still see them in my inbox if I use my Outlook app on my phone. I must delete them using my phone.

If I delete an email on my Outlook app on my phone, they disappear immediately in Thunderbird, which is correct. In other words, it works correctly if I delete from my phone, but not from Thunderbird.

My server settings are: Server Type: IMAP Mail Server Server Name: outlook.office365.com Port: 993 Connection security: SSL/TLS Authentication method: OAuth2 When I delete a message: Move it to this folder: Deleted on <myaccount>@outlook.com

Can anyone help? Thanks!

Asked by mossy_rock 49 minutes ago

Last reply by mossy_rock 46 minutes ago

How to create a saved search folder "not in other saved searches"?

(TLDR; Questions in bold at the bottom) I currently have just a desktop Mac. I recently switched from Apple Mail to Thunderbird to read three email accounts: iCloud, gma… (read more)

(TLDR; Questions in bold at the bottom)

I currently have just a desktop Mac. I recently switched from Apple Mail to Thunderbird to read three email accounts: iCloud, gmail & a university account. I had previously used rules at the server level on my iCloud account, and this caused hella pain during the migration, including some zombie rules that I think I have isolated to Thunderbird. I deleted the rules from iCloud, removed the iCloud account from Thunderbird, restarted and then re-added it to Thunderbird. So far, so good, although I had to resubscribe to the draft, junk and trash folders (all other than the inbox) for some reason.

I have decided to experiment with not using rules or folders at all, and instead use local saved searches in Thunderbird. This will make my life easier when I get a laptop, which is inevitable. Two machines reading the same IMAP emails with rules can get weird.

Can I copy/paste existing saved search folders, so I can do similar searches just by making minor changes to the search terms? If so, how?

Can I copy/paste or save saved search folders, so I can do the same searches on a different Mac, without painstakingly recreating all the search terms? If so, how?

Can I create a saved search folder that contains all the messages not found in any OTHER saved search folder? If so, how?

Asked by townie 49 minutes ago

TB halts before exiting fully

Ubuntu 22.04, TB 115.10.0 (64-bit). A system update occurred recently, and TB was in the list to upgrade. Now, TB transacts email & such w/o problem. However, when… (read more)

Ubuntu 22.04, TB 115.10.0 (64-bit). A system update occurred recently, and TB was in the list to upgrade. Now, TB transacts email & such w/o problem. However, when I use the window exit ('X' upper right corner) or the File ->Quit choice, a status bar shows "Clearing Trash" or the like, and remains on the desktop. Eventually a system message appears that TB is not responding (wait or force quit). Nothing happens until force quit is used.

Same behavior screen is seen if I try to use the TB troubleshooting menu option.

Any suggestions how to diagnose this? Thx.

Asked by gandsnut 2 hours ago

Last reply by david 1 hour ago

Duplicate e-mails

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses a… (read more)

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

Asked by curl-dive 20 hours ago

Last reply by david 2 hours ago

ThunderBird OpenPGP Importing existing key

When I import the attached .asc file, the following error shown The .asc file contains following public key BEGIN PGP PUBLIC KEY BLOCK----- mQENBF3L5E8BCAC3h/kouKVGE4… (read more)

When I import the attached .asc file, the following error shown

The .asc file contains following public key

BEGIN PGP PUBLIC KEY BLOCK-----

mQENBF3L5E8BCAC3h/kouKVGE46c281kh8iZ5gL6phAPdxpvOsOupHTHeU9VWQLo V+gwh2XEIk/FSucWakM5K+AdWTbEFFKQqHLbIIDognL1raNGCcMtZsmjtcebz2aG /ZM2Xg1aAJ+3Swe9CNLTKl3RY+7ilE6D7LlzbY5oKsxMSbHMABjJtzOIaWL6mneo hPyu3XFn9NeVpcHMgKLEM143veT0n2mkTOo3XGuuh0hFPdQ+Gxhe/R9s0ds9XsNW cFcdRwCim+0OnDXR+JknEgTONwp0lTtJqQpAlnivKmSAz0mrhVpSl4zy8LgJPxYN d9z71m01MQ4uOqADOWQ9tL3o5Ok8YS4LCk41ABEBAAG0FXRzZ2V4ZXJjaXNlQGdt YWlsLmNvbYkBTgQTAQgAOBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsD BQsJCAcCBhUICQoLAgQWAgMBAh4BAheAAAoJEFN69wgEzHoqtYoH/39qFvrMDu8V ml0AMFjmOTWBJECJ3hG9aizkG27XAa35mbPl5XTEbnP/ZBplT3zeCedOdRJnVaBi AzC/c2hfcz6Jwl8c5rWiSIENllyZaVBV0vKGynoV8v8fnDs7/yUYw9pTBeZ5enVI wPVYN2bOfP9m3k6o7bH5bHIrlJL9JBmX1f6aqGdvGzlbzvUapGSpKmamK5UNdG7z O0nEkCJQDewgtyoBPYljDr39nnvWXS0nB0JmcuAL+vChstnz3l5ftVVmEgX0dxn4 GPpRRANuLAKW/HtAPLoHtVHq/ESOc9PzZInqxKuJ8HU5P2/b9u7q3zVTCA+xld1P q9YeW5m8vb+5AQ0EXcvkTwEIALcz826oKUKIwvAJflffudE1K1ZHeOLK/gR0009S XZPcVDd5R3fnNDmbJWQY+NZd0frtzFSUd+2Cl6Cc7imOBeWsq7KzmUEk/gDsSyy+ qmgUwJ2q360Fd9eGxVOpjkoRfBD8lKXek187yFKdVar1z7ZDm3N231bTl853FFYE f220qe28DHVUzLJ6L0PwbNTg/VgC8Yal0DzyiL3qBNHRNSdVHlTUxIhd5rmbODS5 Dm81XWj1a2YrLdJa5ASf8GztqXjtR9FO+v9xUSfzz5oXgARRJS+KZ/aiabAiG43x CLCnMSL3hx16ZlS6yoliGz+ovNaMhEYOB5HZKNj6dhHoE28AEQEAAYkBNgQYAQgA IBYhBLqW6k1qmINPLzkEB1N69wgEzHoqBQJdy+RPAhsMAAoJEFN69wgEzHoqgW4H /1QfEHdAPI7/jFJiKs0DH89y9NacAA0rkcSQKjBGXipFdr2bUy6dsxjZEy5Aqz2Y sVa9P6d/VJYu3cQZ7LW1mMoqwyGK3zWjVFdYRmPdIC1Ckq7lpanUozZG2Y1xj16c majj3SAD+Zv5sXkyHUY6QuKjH5P0yALxbdpXSau+7zueiJ0AoaX7MP6JQjB0hxZk 4GazkqjPbXSUWJQHDlRLKLHT6jIi+mlWIdYFh3X0HT3NmN5hcvpVKVTTZr9z48pQ KiTNr+/2aolNJUv5B9N4VdzXVbZkegxKADmbwbb958uUDAE063XlqNRzzpeHrwIU AOxQYu3FEi+oqnCDjF7cr6c= =jEQQ


END PGP PUBLIC KEY BLOCK-----

Asked by Patrick Cheng 4 days ago

Last reply by christ1 2 hours ago

Google account and googleapis.com window

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail accou… (read more)

Hi, on My Mother computer i have problem with google account. at first i can't add google account as normal mail account; when I run TB (after I deleted google mail account and google calendar's) i have popup from "https://accounts.google.com/_bscframe", and after i click "next" ("Dalej") i get 400 problem ... data from TB: Informacje o programie Nazwa Thunderbird Wersja 115.9.0 ID kompilacji 20240314154241 ID dystrybucji Kanał aktualizacji release Identyfikator programu Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.9.0 System operacyjny Windows_NT 10.0 22631 Proces uruchamiający włączony Okna wieloprocesowe 0/0 Okna Fission 0/0 włączone domyślnie Zdalne procesy 0 Zasady organizacji Aktywne Klucz usługi lokalizacji Google Brak Klucz usługi „Bezpieczne przeglądanie” Google Brak Klucz usługi lokalizacji Mozilli Brak Tryb awaryjny true Rozmiar pamięci (RAM) 15,7 GB Dostępne miejsce na dysku 271 GB Konta poczty i grup dyskusyjnych ID Nazwa Serwer poczty przychodzącej Serwery poczty wychodzącej Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Tożsamość Nazwa serwera Bezpieczeństwo połączenia Metoda uwierzytelniania Domyślne? account1 b.dolinska@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska smtp-bv6.super-host.pl:465 3 3 true account2 Lokalne foldery (none) Local Folders 0 3 account3 biuro@reoli.pl (imap) imap-bv6.super-host.pl:993 3 3 Barbara Dolińska <biuro@reoli.pl> smtp-bv6.super-host.pl:465 3 3 true account5 dolinska@o2.pl (imap) poczta.o2.pl:993 3 3 Barbara Dolińska <dolinska@o2.pl> poczta.o2.pl:465 3 3 true Biblioteki

Biblioteka Stan Oczekiwana wersja minimalna Wersja w użyciu Ścieżka RNP (OpenPGP)


Ustawienia kalendarza Domowy Nazwa Wartość Nazwa Domowy Typ storage Wyłączone true Nazwa użytkownika Adres URI moz-storage-calendar:// Częstotliwość odświeżania Tylko do odczytu Wstrzymaj przypomnienia Włączona pamięć podręczna Tożsamość iMIP id1 Wyłączone iMIP Konto iMIP Identyfikator organizatora mailto:b.dolinska@reoli.pl Wymuś harmonogram pocztowy Obsługiwane wyskakujące przypomnienia Obsługiwane przypomnienia o zaproszeniu Maksymalna liczba przypomnień na wydarzenie Obsługiwany załącznik Maksymalna liczba kategorii Obsługiwany stan prywatności Obsługiwany priorytet true Obsługiwane wydarzenie Obsługiwane zadanie Obsługiwany czas lokalny Obsługiwana strefa UTC/GMT Obsługiwany automatyczny harmonogram Zgłoszenia awarii z ostatnich 3 dni ID zgłoszenia Data przesłania Zdalne procesy

Asked by DWSD 4 days ago

Last reply by christ1 2 hours ago

How do I disable automatic tab reopen in Thunderbird?

I normally open messages in tabs under exactly one circumstance: when I right-click on a message and explicitly open it in a tab. I've found that (until I changed the ha… (read more)

I normally open messages in tabs under exactly one circumstance: when I right-click on a message and explicitly open it in a tab.

I've found that (until I changed the handling of PDFs to "Save file") any PDFs that opened using Thunderbird's preview function would reopen if I closed and relaunched Thunderbird. This is not desired behavior.

I will also note that if I open Settings, it opens in a tab, rather than a separate window. This is neither expected nor desired (and my natural reaction is to click the close button on the window, closing Thunderbird, because "Settings" is something I expect to be in a window, not a tab. And that, too, reopens if I reopen Thunderbird.

And worst of all, those tabs that shouldn't be reopening at all are reopening in front of the main tab.

There was an extension called "Thunderbird-DontRestoreTabs," that would do exactly what I want, but that was made obsolete when the underlying extension technology was deprecated, so it is of no use in 115.9.0.

Asked by JHHL 3 days ago

Last reply by christ1 2 hours ago

use of Thunderbird with a Yahoo email account

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up? … (read more)

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Asked by jauerbach855 5 days ago

Last reply by christ1 2 hours ago

Receive but can't send emails.

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the se… (read more)

About 2 weeks ago, Thunderbird stopped sending emails. I spent a couple of hours on the phone with tech support but was unable to correct the issue. Changed all of the settings several times, SMTP server, port, security and authentication without success. Tech support suggested using their server but that's a pain. Attached are pictures of the error messages. Thanks.


Tim

Asked by Tim C 3 days ago

Last reply by christ1 2 hours ago

Intermittent failure to send emails on Thunderbird

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without ma… (read more)

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

Asked by tgvincent 3 days ago

Last reply by christ1 2 hours ago

Cannot send email.

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I d… (read more)

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I did note early on that in settings Charter Communications was spelt incorrectly. (Commuications).

Asked by jonpolson 3 days ago

Last reply by christ1 2 hours ago

email

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years 2 2 … (read more)

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years













2









2

Asked by jojack64 3 days ago

Last reply by christ1 3 hours ago

ENVOI MAILS IMPOSSIBLE

Madame, Monsieur Bonjour, Depuis quelques semaines, malgré un paramètrage correct de mes adresses de messagerie, il m'est impossible d'envoyer un message. Je reçois par… (read more)

Madame, Monsieur Bonjour, Depuis quelques semaines, malgré un paramètrage correct de mes adresses de messagerie, il m'est impossible d'envoyer un message. Je reçois parfaitement, je ne peux rien envoyer ! Réponse du server : " L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail : erreur du serveur SMTP. Le serveur a répondu : Cannot connect to SMTP server 2001:860:e2ef::f503:0:2 (2001:860:e2ef::f503:0:2:25), connect error 10060."

Ancien ordinateur et nouvel ordinateur (2 semaines) .... Même symptômes ? J'ai alerté mon opérateur pour une analyse de ma box... Ils n'ont pas encore trouvé quoi que se soit ? Merci d'avance pour l'aide que vous pourrez m'apporter car mon job dépend du bon fonctionnement de ma messagerie. C'est la première fois que cet incident se produit avec cette messagerie. Bien cordialement,

Asked by JACK 3 hours ago

Last reply by david 3 hours ago

Sorting emails

I have Thunderbird set up on PC and a Laptop. On the PC I have version 115.9 installed and the Laptop (which is a more recent purchase) version 115.10. On the PC I can … (read more)

I have Thunderbird set up on PC and a Laptop. On the PC I have version 115.9 installed and the Laptop (which is a more recent purchase) version 115.10.

On the PC I can easily sort by "date", "correspondent", etc as there are click buttons at the top of each column but these do not appear in version 115.10.

I have looked at all the view menu options and cannot see that anything will help to change this. Was this functionality removed in the upgrade or is there a way to alter the view settings? The screen shot is from the Laptop.

TIA

Asked by stuart.stephen 3 hours ago

Last reply by david 3 hours ago

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (read more)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 2 days ago

Last reply by Wayne Mery 3 hours ago