Thunderbird Support Forum

I’m not able to download any of my emails. This is the message that senders who try to email me receive.:

“A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

  laurie@scottspencer.net     LMTP error after end of data: 452 4.2.2 <laurie@scottspencer.net> Not enough disk quota:     retry timeout exceeded”

I searched online for troubleshooting guidelines and did everything suggested that I found. I also uninstalled and then reinstalled Thunderbird. None of those things that I tried worked. I’m also not able to delete any messages. When I try to trash them, they just pop right back up.

This is my primary business email account and I would appreciate any help getting it up and running as soon as possible. Thank you so much!

Hi. I have 3 e-mails. recently I could not receive on another e-mail. I called my cable tech. he said that thunderbird hadupdated and some users had problems. He had me change my port to 578. I did and now the same e-mail will send but not receive. so three of my e-mails will send and only 2 will receive. I am very ignorant with computer use. I use a flip phone for travel. thanks dan

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

I always use Thunderbird online so no need for offline storage. When I installed Thunderbird, online storage was set on for all accounts. I've since turned this off, but would like to recover the disk space. What Windows folders can I delete? Thanks.

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

I am using Thunderbird in Windows 11 on an Intel NUC 12 computer. I am using Thunderbird in pop mail for gmail.com and mail.com. I save all important messages daily to Folders in Local Folders. Today I attempted to look for messages in one folder named Family and Friends and found that messages older than 2/14/2024 are missing. I checked other folders and found that they seem OK with messages going back 5 to 10 Years. I tried running repair but nothing changed. Any idea where these files can be? I do have backups of the app data for Thunderbird and am considering to try a prior version but I'm afraid I might lose new saved messages. If I tried to Archive messages, could this be the problem? I have looked in Archive and found very little. Any help would be appreciated. Frank

Please ignore this question. I found my older messages.

Is there a way to play a certain continuous tone when an incoming mail from a certain sender (e.g. xyz@example.com or just @example.com) comes in? That would be an extremely useful function, e.g. if you are waiting for particularly important and urgent mails and, for example, want to be woken up in the night when this particular important mail arrives.

There is one correspondent whose emails come in, flash on the screen for a second and then disappear. I find it in Junk. I've got the email addres whitelisted on my provider's filters. How can I intercept this process. It's only the one address. So far. Can I whitelist address on TB? I've got it set to not intercept anyone in my address book and this address is definitely inmy address book.

I have a notification set so that I know when I've gotten new email. In the last month or so, AFTER I've closed Thunderbird, I still occasionally hear the notification that I've received new mail. How can that be when I've logged off and closed TB? What is causing this?

Thanks for any info/help.

Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

I use comcast.net for my mail email, Gmail for my second, and I want to add both. THat is another topic I want addressed if it is possible to have tow simultaneous email accounts with the same Thunderbird email program, so I can switch back and forth when I need to.

My main concern is that when I go to add comcast email, it automatically forces me to sign in to the Xfinity website. I also have two-factor authentication where I click on the Xfinity app on my phone giving me permission to sign in.

It tries twice even after I click on the Xfinity app to give permission, but it fails. So, Thunderbird is pointless without me being able to successfully add my email client. What say you? And do not in any way point the finger at me, my devices, my phone or Comcast. Please get the solution, without being a narcissist, to fix my problem. I have all I can stand of this in the past. I appreciate it kindly, and thank you.

And I am not allowed to use any other form to sign in, even a text message because I use the Xfinity app. I am unable to change that, so get this fixed for me. I used Microsoft Outlook in the past with no issues with Xfinity and Gmail. See image screenshot on this post

Everything is successful up until when I click on "Done" and then TB hangs on "Checking password...".

Old topics on this have stated the issue is resolved by "uninstalling then reinstalling Thunderbird".

Not very practical for me - I have 37 email accounts.

I need another solution to the problem.

And I'm also curious - why I'm able to add (over time) 37 email accounts and now suddenly I can't add any more because of this issue?

Please, can someone provide an alternate solution - "uninstalling and reinstalling" when 37 accounts are involved doesn't make much sense.

In new Windows 11 I created a Folder named General. In there I placed non urgent received e. mails.

Now I cannot find it.  It used to be in the small window left hand side where folders such as Bin, Scams, Sent are. (Been through also Application Basics where my profile is.)   Thanks for any help.

HI

Outh2 Saved Password entries is being removed automatically after few months in password manager. It is asking again to Re-Authenticate. After authentication, It is getting removed again after few months. Please help.

Hi Everyone. I'm sure that Thunderbird used to have the option to show conversations (received AND sent messages) in folders especially useful in the Inbox. However I can;t see a way to enable that in the current version. I know I can go to conversation view in the context memory but it seems crazy that is an option by context but can;t be set as a default for 'normal' viewing in folders - all I can set is to see half the conversation with the trail of received messages but not my replies intermixed with them so I see the whole conversation. Am I missing a setting somewhre? Thanks fo any help.

Currently notifications has the same app_id and the same window properties as the main one. It makes it impossible to assign any rules from my window manager to render notifications differently. For example, I'm using Sway and Arch, and I would love to show notification on the current desktop, but assign main thunderbird window to a particular desktop