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unable to send login information to "Host"

cannot log in to 'Host'. at bottom of page it reads : "email adress: Host contacted, sending login information..." thunderbird connects through a bt account and i … (read more)

cannot log in to 'Host'. at bottom of page it reads : "email adress: Host contacted, sending login information..." thunderbird connects through a bt account and i think some difference has arisen preventing one connecting with the other. there has also been a notice saying the 'bt account settings are out of date' which may be preventing Thunderbird loging in. since the notice gives no further information i have no idea what means or what to do about it. have tried uninstalling and reinstaling Thunderbird but that made no difference. hope you can help, i have no idea what to do and am emailess - which is a terrible thing to be!! thank you steve

Asked by stevewood 1 minute ago

  • Solved

Email fail to sent

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago. … (read more)

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago.

Asked by p.watt 19 hours ago

Answered by david 2 hours ago

No e-mail content visible after installation of version 128.0b

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th … (read more)

Following installation of the 32 bit version of Thunderbird 128.0b on 12 June 2024 the content of all emails in the Inbox which existed at that date - and back to 28th September 2021 - would not display at all.

Emails in the Drafts and Sent areas were unaffected.

Emails received since 12th June are displaying normally - as are e-mails dated prior to 28th September 2021.

I have re-indexed the Inbox with no improvement.

The INBOX e-mails show quite normally in Windows Mail -which I only use on my laptop.

Asked by planabuild 1 hour ago

Stopping emails being sorted by conversation

Currently my emails are sorted by conversation. I want this stopped and all messages simply sorted only by date and time. The reason is that some conversations now have 3… (read more)

Currently my emails are sorted by conversation. I want this stopped and all messages simply sorted only by date and time. The reason is that some conversations now have 30 odd messages and I have a terrible time finding the exact message I want. This would be much easier if all emails were sorted by date and time only as I can see the title of each. How do I stop sorting by conversation and replace it with standard date and time?

Asked by David Jacques 1 hour ago

Thunderbird Unified Folders Will Not Appear - 115.11.1 (32-bit)

Hello, I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with… (read more)

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Asked by livernois3 6 days ago

Last reply by Toad-Hall 1 hour ago

Prevent quoted message HTML from affecting my response

I am using Thunderbird 115 with mostly default settings. When I compose a brand new message, pressing the Enter key inserts a new paragraph, with extra line spacing, and … (read more)

I am using Thunderbird 115 with mostly default settings. When I compose a brand new message, pressing the Enter key inserts a new paragraph, with extra line spacing, and pressing Shift+Enter inserts a line break with single line spacing. This is how I want things.

I am experiencing a problem when replying to emails from a particular sender. Their emails HTML code contains a "<style>" element that removes the extra spacing for paragraphs:

<style type="text/css" style="display:none;">P {margin-top:0;margin-bottom:0;}</style>

When replying to their emails, their HTML is inserted as quoted text, and the "<style>" element affects the whole email, including my response as I compose it. As a result, when I press Enter, I no longer see the extra line spacing, and Enter or Shift+Enter results look the same in the HTML version of my email. Yet they insert different content, and in fact the plain text version of the email still adds two line jumps for paragraphs vs a single jump for line breaks, and I cannot tell while composing.

Then, when I send my email, the recipient email reader (e.g. GMail or Office) appears to somehow pick up the difference again, so my paragraphs are displayed again with extra line spacing. This is an issue, because I cannot tell the difference between paragraphs and line breaks, they look the same to me, and I end up using both interchangeably. But they don't look the same to the recipient, and the resulting response looks messed up.

How can I prevent the quoted email from overriding styles in my own response?

I tried installing the CustomCSS addon to add my own "<style>" element, but unfortunately it gets added at the top of the document, and the quoted response's "<style>" element comes afterwards, thus overriding anything I set.

Perhaps the sender's configuration is at fault (they should not use a global "<style>" like this), but they are a customer, and it would not be appropriate for me to ask them to fix their email configuration.

The only "solution" I can think of is to switch to "Body text" as default style, such that paragraph blocks are never used. I think it is a shame to loose this feature, but at least there is no surprises.

Asked by Kalith 1 hour ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 2 hours ago

Receiving my e-mails

Greetings once again: It's been well over a week now and still not able to download any e-mails from anyone. I've changed my password as you requested me to do and if I … (read more)

Greetings once again: It's been well over a week now and still not able to download any e-mails from anyone. I've changed my password as you requested me to do and if I send out e-mails, they seem to go out just fine, but STILL no e-mails coming into my account. WHY IS THAT? Please let me know if there's anything else I need to do, to be able to receive my e-mails. Thanks again. Dave Beard [removed personal address from public]

Asked by ~~~~Davy 7 hours ago

Last reply by david 2 hours ago

No visible e-mails in Inbox

Been using Thunderbird for 20 years but never had this issue. I might have pressed some keyboard shortcut wrongly? My inbox does not show any message, even though there … (read more)

Been using Thunderbird for 20 years but never had this issue. I might have pressed some keyboard shortcut wrongly?

My inbox does not show any message, even though there are two of them (and more incoming, there was one when the issue started). As far as I can see, I have no filters of any kind activated.

Any idea how to see the invisible messages again?

Thanks!

Asked by nicolas 3 hours ago

When I tried to Open Thunderbird today I am being treated like a Brand New User, and ALL of my Messages and Folders have Disappeared.

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but T… (read more)

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but Thunderbird is treating me like a Brand New User and asking me to Create Passwords etc. When I finally get to something that looks a TINY BIT like my normal screen, ALL of my Messages and Folders have DISAPPEARED. The last time I used THUNDERBIRD (about 9 hours ago) I just looked for New Messages, and didn't try to make Any Changes, Updates, Archives, Migrations or Imports. Why is Thunderbird treating me like a Brand New User and asking me to Set Up an Account ? How do I retrieve my Emails (both Sent and Received).

Asked by microtech2 5 months ago

Last reply by microtech2 3 hours ago

Thunderbird not showing 'INBOX"

After updating to the latest Thunderbird I checked my emails and closed the program - but not from the inbox. Now, T'bird insists on opening into that same screen and the… (read more)

After updating to the latest Thunderbird I checked my emails and closed the program - but not from the inbox. Now, T'bird insists on opening into that same screen and there is no link to to show my inbox. I have removed and re-installed T'bird with no result. I have tried approximately 15 'sure' fixes from the internet and Mozilla but without success. Finally I read that the new version will open the screen which you were last using at shutdown, but there is no link to open the inbox. There is no link to the inbox on the left side of screen nor a down caret on the right hand side of screen. I have no folders showing, such as "Inbox", "Drafts", "Sent" or 'Local Folder'. I have referred to the Mozilla list of shortcuts without success. My inbox is not empty F5 and Shift + F5 do nothing. The email address for my PC is: albanv@netspace.net.au How can I show my inbox?

Asked by Alban 5 hours ago

I am not receiving my mails anymore

Hello, I am using : 115.11.1 (64-bit) The last mail I have received was on 14/06. I have check the POP mail server, I have tried to open at the same time my mail box… (read more)

Hello, I am using : 115.11.1 (64-bit) The last mail I have received was on 14/06. I have check the POP mail server, I have tried to open at the same time my mail box on the yahoo platform and on Thunderbird. I haven't changed anything and do not understand why suddenly i cannot see my new mails. I can send mails without issue though. Can someone help ? Thank you Sand

Asked by sand2017 6 hours ago

Fireox bowser suddenly not working on for audio/video calls.

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet … (read more)

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet it continues to work with about half my contacts.

Asked by Cliff 1 day ago

Last reply by jonzn4SUSE 9 hours ago

Firefox browser is glitching out white

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. Y… (read more)

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. You can't see what you're typing and when you go to images on google, all of it turns white. It happens to every website I go to, certain things turn white. Doesn't happen with Chrome, just Firefox. I've cleared the cache and data on it but that doesn't do anything. I've restarted my laptop and tried to make sure it wasn't my laptop that was the problem. I'm nervous to uninstall and reinstall cause I don't want to lose my passwords saved here.

Asked by Kayla Callis 9 hours ago

All subfolders disappeared

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie… (read more)

All of the sudden my subfolders under Sent disappeared and even the Sent folder disappeared. Plus TB keeps asking me for my password which is a long series of letters, ie. security key. Please help. There was very important info in those folders and I'm feeling kind of desparate. I uninstalled TB and reinstalled. Not fixed at all. Thank you.

Asked by deannie.scott 9 hours ago

keep getting sent to different sites

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com There was no yahoo.ca or hotmail.ca when i got … (read more)

i keep getting sent to .ca sites instead of the .com that i had typed in and wanted to go to ie: yahoo.com discovery.com

There was no yahoo.ca or hotmail.ca when i got my email accounts and i only deal with originating networks Discovery.com not ripoffs like ctv.ca/discovery.

Asked by trek_al 9 hours ago

Last reply by jonzn4SUSE 9 hours ago

Firefox abnormal battery power consumption

Firefox is a very good browser that I have using for years on my computer and phone. But recently I found out that firefox having an abnormal battery drain issue on my Sa… (read more)

Firefox is a very good browser that I have using for years on my computer and phone. But recently I found out that firefox having an abnormal battery drain issue on my Samsung s23. I went to search for related issue and found a related one this year, but a little difference from my situation, Firefox was draining the most battery on my phone and I was barely using it.(By bing translation)

Asked by nnnnobodyyyy 10 hours ago