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  • Archived

Links from emails not working.

Starting about 02/11/2020, links in emails take me to a blank page and FireFox stops working. Must close FireFox. I have neither added nor updated any add-ons. I disabled… (read more)

Starting about 02/11/2020, links in emails take me to a blank page and FireFox stops working. Must close FireFox.

I have neither added nor updated any add-ons.

I disabled all add-ons with no change.

Under Performance, I unchecked " Use recommended performance settings" and 'Use hardware acceleration when available". No change.

The only way a link works is if I have (basic) FireFox already running.

I have reversed the above changes and await HELP.

Asked by AIVAS 1 year ago

Last reply by OzSteveC 1 year ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 10 months ago

Last reply by jscher2000 6 months ago

  • Archived

Website keeps asking me to accept cookies - any way to "whitelist" it

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying. In options, I've selected "stand… (read more)

Firefox 68. A web site I visit daily always shows a popup asking me to accept cookies ("aceptar y continuar navegando"). It's annoying.

In options, I've selected "standard" for the cookie policy. I've emptied the cache, used the "forget this site" in the history for the web pages where the message pops up, and reloaded Firefox. It still prompts me.

Here's one of the pages it happens on: https://www.antena3.com/series/el-secreto-de-puente-viejo/avances/ Click "avances" or "momentos" and a large black box should pop up on the bottom of the screen, with the "aceptar y continuar navegando" in the lower right in a red rectangle.

Essentially, I want to tell the web site that I accept having cookies and have the web site remember my answer for the future.

Asked by RemySecor 2 years ago

Last reply by o.bernegg 1 year ago

  • Archived

Unable to select Firefox as default browser Windows 8.1, to open messages in Thunderbird

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issu… (read more)

System suddenly changed IE to default browser for Thunderbird messages. Going through Settings, Defaults, Firefox is not an option, the icon is not there. The main issue is Thunderbird now opens messages in IE all of a sudden instead of Firefox. In Firefox Options, I click on set default and it comes up with IE or search store for an app. I'd be grateful for any help.

Asked by Sidah 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox randomly access $MFT (Master File Table) of other HDDs

Hi, I have couple of hard drives on Windows 8.1 and while I'm using Firefox; "Windows Explorer.exe" randomly access to $MFT (Master File Table) of other internal or exter… (read more)

Hi,

I have couple of hard drives on Windows 8.1 and while I'm using Firefox; "Windows Explorer.exe" randomly access to $MFT (Master File Table) of other internal or external harddrives, which I don't use at that moment.

I used Resource Monitor and SysInternals to see what happens but I only figured out Firefox triggers an access to $MFT of other hard drives.

As I figured out, sometimes when I open a new tab, or, sometimes after reading a long article on a website and when I open a Youtube tab, or, sometimes after some reading when I download an image; Firefox Browser triggers Windows Explorer.exe and it access to $MFT (Master File Table) of other drives. And they make noise, that's why I'm asking.

I checked if it happens with other browsers or programs; I found that this happens with Firefox or Chrome browser. But not while using Microsoft Edge browser or any other programs.

Windows Search Indexing turned off, PageFile turned off. There is not any programs on other drives. There is no background application and no antivirus. There is no Firefox related files (bookmarks etc) in other drives.

Can you please suggest me anything to find what causes/triggers that or suggest me to how to use properly SysInternals or anything else to see why Chrome and Firefox wants to reach other hard drives? (Such as how to setup a filter in Process Monitor / SysInternals or anything else... )

Thanks for any help.

Asked by FPrince 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

Firefox using very high CPU %

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox act… (read more)

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

Asked by josephwallen 1 year ago

Last reply by caiofcastro 1 year ago

  • Archived

Upgrading Firefox: quick-icon-links and bookmarks disappear

I am afraid to upgrade to latest Firefox browser because fast icons and bookmarks disappear. If you assure me it will conserve my quick links icons and bookmarks then I w… (read more)

I am afraid to upgrade to latest Firefox browser because fast icons and bookmarks disappear. If you assure me it will conserve my quick links icons and bookmarks then I will upgrade.

Asked by foxyourefired 1 year ago

Last reply by Himanshu prabhakar 1 year ago

  • Archived

Unable to restore a password from Firefox browser

Hi everyone, I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I … (read more)

Hi everyone,

I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I try to enter it and log in from another device, the mail service says the password is wrong. I can't understand how it is possible. The browser should use one of the saved passwords for the authorization, right? Why doesn't it work outside this very browser?

MAYBE one day I changed the password in the mail service, logged in, BUT didn't refresh it in the browser settings? May the browser use some cookies, service files or something like that for authorization despite unactual password saved? If yes, then how is it possible to extract the true password out of those files?

I turned to the mail service support, but they can't help me, because I didn't enter my real name, phone number or something during registration that could help to check my identity. So the only opportunity to save my mail is to use the browser files somehow. I'm going to reinstall Windows and I will loose access to my mail forever in this case that would be very very bad.. ((( Please, help!

Asked by nrdmc 8 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 8 months ago

Changes in Firefox from Version 86 to 90, 92

Apologies for asking this here, but I've done the Google and can't find an answer. Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in… (read more)

Apologies for asking this here, but I've done the Google and can't find an answer.

Background: I keep 2-3 Firefox versions and profiles on my computer. The software is in, for example, directories FFox82, FFox84, FFox86 The profiles are in, for example, directories Firefox82, Firefox84, Firefox86 (The software and profiles are on different drives.)

When I do an upgrade, I copy the newest software to a new directory and rename it (e.g., FFox92 - so now there are 4 sw directories) Then I copy the newest profile directory and give it a corresponding name (e.g., Firefox92 - so now there are 4 profile directories). I install the new version to its directory and thenlaunch with a -p option. Then I create a new profile and point it to the corresponding folder. Then I launch the new version with the -p option pointing to the new profile directory.

This has worked for decades.

But I just tried it with Firefox 90 and Firefox 92 and NO GO. It acts as if I've never used Firefox before. No apps, no toolbars, no bookmarks, nothing.

What is going on? Am I stuck on Firefox86 for the rest of the century?

And, please, don't tell me how wonderful these new versions are and I should simply accept the change. I have a virtual lifetime invested in the toolbars, extensions and bookmarks on my computer.

I simply want to know if there is a fix and, if so, what it is.

Asked by RemySecor 4 months ago

Last reply by TNorth 3 months ago

Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (read more)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

Asked by hoops1 1 month ago

Last reply by FredMcD 1 month ago

  • Archived

Why does Firefox 72.02 cause all my favicons to disappear? This has happened several times.

On several occasions, FF72.02 has coased all my favicons to disappear (Windows 8.1 Pro 64 bit). How can I recover these. Neither backing up the bookmarks as .json file no… (read more)

On several occasions, FF72.02 has coased all my favicons to disappear (Windows 8.1 Pro 64 bit). How can I recover these. Neither backing up the bookmarks as .json file nor backing up HTML bookmarks allows me to recover. Is there any file I can save to ensure the favicons are backed up. At one time there was an add-on, "Favicon Restorer" that worked resaonably well but it has not been available for some time. Restoring favicons manually is an extremely time consuming process and is no guarantee the they will not disapper again. Any suggestions would be appreciated.

Asked by Firefox Account 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I do not understand a browser that is so "safe" i can not use it to access common sites!!

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-5… (read more)

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-54578900.bild.html Even if i do what they suggest, open a new browser window so that it is no longer in private browsing modes, or if i untick that privacy protection shield at the very left end of the search bar - the dam site does not change to give me the actual contents. I also tried via login to the site, login works - but site still tells me i am in private browsing - but i am NOT. So, what can be done about this (oh, i also added this sites URL into the exceptions list - but, in the window for Exceptions for enhanced tracking protection i can not add anything, why not?? (it just says You’ve turned off protections on these websites) no sites listed no possibility to enter a site).

That is a lot of unwanted hassles i need to resolve this .a.s.a.p. Thanks for help Oh, no plugins that block ads either, i only see the H264 video codec, Flash and a "Widevine Content Decryption module from Google as active plugins.

Asked by rmworldwide 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

Wire web app not working after update to firefox 80

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after … (read more)

This site https://app.wire.com/auth/ is not working properly after update to firefox 80. I see login screen, press arrow to login then server sync starts and stops after a second and I am back at login screen. Worked fine in firefox 79 this morning.

Asked by Piterk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 8… (read more)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Asked by Schistura 8 months ago

Last reply by soapmuncher 3 months ago

  • Archived

Just did FireFox Refresh.....one big mistake! How do I go back???????!!!!!!!

I did the FireFox "Refresh" thinking it will make my PC faster like it said. "One big mistake for me!" I am not a computer person and struggle with basic terminology. … (read more)

I did the FireFox "Refresh" thinking it will make my PC faster like it said. "One big mistake for me!" I am not a computer person and struggle with basic terminology. My screen now is totally different and I am at a loss............. How do I go back to the way it was before I ruined everything?

Asked by rbarkleyiii 1 year ago

Last reply by FredMcD 1 year ago