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  • Solved

Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & pa… (read more)

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

Asked by sheilava747 4 days ago

Answered by sheilava747 4 days ago

Enhancements and Issues: Multi-Account Containers

I don't see another place to post this. If someone provides a link to a tracker I'll be happy to repost. I should also probably open these items in different posts. I wil… (read more)

I don't see another place to post this. If someone provides a link to a tracker I'll be happy to repost. I should also probably open these items in different posts. I will do so if required.

I see a few places where Multi-Account Containers can be improved:

1) More icons - ability to use all Google Material Icons, even if the ID is manually entered 2) More colors - with color wheel or entry of #RGB 3) From the Multi-Account Containers Support page, "The sync feature will align Multi-Account Containers on different computers" - This does not appear to be working with v87 on two systems. 4) Also from that page, "Assign a website to a container" does not appear to be documented: Three dot Page Actions in address bar > Alway open this in a container.

Am I missing existing functionality or documentation?

Thanks!

Asked by Tony 5 days ago

Firefox 8.6.0 upgrade disables Firefox browser...

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing th… (read more)

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice?

Asked by DJ 1 week ago

Last reply by DJ 6 days ago

Excessive RAM usage

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minut… (read more)

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

Asked by KennonConrad 1 week ago

Last reply by jonzn4SUSE 1 week ago

  • Solved

Why can't I use right click menu in Alert Dialog?

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not … (read more)

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not in Firefox? Any way to have it work?

Asked by Chaperon 1 week ago

Answered by jscher2000 1 week ago

  • Solved

reCAPTCHA

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it… (read more)

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing. I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks

Asked by Magnogreato 1 week ago

Answered by cor-el 1 week ago

YouTube.com on Release 86 of Firefox/Win64 and newer is causing huge CPU spikes in the Firefox process handling the respective tab when navigating to a different page (in the same tab) on YouTube while a video plays

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page. I suspected the usual problem of hardware a… (read more)

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page.

I suspected the usual problem of hardware acceleration / video drivers and Firefox not playing nice, but thanks to the PortableApps.com Firefox builds and their version archive, I was able to confirm that it only happens on Release 86 and newer.

Since it's reproducible with the PortableApps builds, settings/profile/cookies etc., it seems pretty clear it's an issue with Firefox proper.

I've downgraded my main Firefox installation to 85.0.2 for the time being and am enjoying snappy YouTube without hangs again.

Anybody happen to know if that bug is already known / under triage or should I get comfortable with the idea of having to downgrade to and using Firefox ESR for a while?

Asked by cybasheep 1 week ago

Last reply by cybasheep 1 week ago

Pegged CPU at 100% when skipping ads on YT

I have recently updated my browser to version 87...unfortunately I had to revert to version 85.0.2 because the browser pegs CPU every time there is an advert on Youtube. … (read more)

I have recently updated my browser to version 87...unfortunately I had to revert to version 85.0.2 because the browser pegs CPU every time there is an advert on Youtube. Doesn't matter whether I let it play in its entirety or skip it after the mandatory 5-second mark. I have tried running FF without addons, did not make a change. I tried opening a single window with a single tab...no result. Can you fix it in some kind of micro patch? I'm running W8.1 on i5 6600K clocked at 4 GHz with 8 Gb RAM in a dual channel.

Asked by spioh72 1 week ago

Not Saving Downloads

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox fir… (read more)

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox first then go to the folder. Not any longer because the blue download arrow isn't showing up. Any suggestions on how to correct this? Thanks

Asked by Magnogreato 1 week ago

Last reply by Magnogreato 1 week ago

Firefox 83 broke fonts on youtube (when hardware acceleration is enabled)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog. When hardware acceleration is … (read more)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog.

When hardware acceleration is enabled in firefox settings I observe that fonts which are overlayed on youtube videos have ugly chromatic aberration effect around them and they are much thinner than they should be. When I disable hardware acceleration they are fine - they look the same as on different browsers, for example Brave.

Is there any way to fix font rendering without need to disable hardware acceleration?

example images with description in attachment

Asked by Piterk 4 months ago

Last reply by Piterk 1 week ago

Bookmark organization upon restoring a .json backup

I made a backup of my current bookmarks as a .json file and then restored an earlier bookmark backup. When I did, all of the bookmarks ended up in the root and all of the… (read more)

I made a backup of my current bookmarks as a .json file and then restored an earlier bookmark backup. When I did, all of the bookmarks ended up in the root and all of the folders I made to organize my bookmarks were empty. I didn't really care because I found the bookmark that I was looking for and then restored the new backup that I had made prior to restoring the older one.

Same thing happened, all of my bookmarks ended up in the root and all of my folders were empty again. That's way too much work to have to put them all back in the folders manually and surely it's not designed to work that way.

I did a system restore from several days earlier and that didn't fix it either. I also tried restoring an automatic bookmark, several of them, that didn't work either.

I have the latest version of Firefox installed and it was before I started any of this. I can't find the version number because "About Firefox" only says "Firefox is up to date" under Firefox Browser. Your software below has identified it as version 87.0. Running Windows 8.1.

This is really aggravating, I haven't got time for this crap.

Asked by olese 1 week ago

Pocket disappeared from the "library" menu in FF 87. How to view my saved items?

Someone already reported it there: https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/ There is currently no way to view websit… (read more)

Someone already reported it there: https://www.reddit.com/r/firefox/comments/mc8vyx/pocket_disappeared_from_the_library_dropdown/

There is currently no way to view websites saved to pocket. Only integration is that one button visible on address bar and I have no idea how to restore it after you remove it. I hate their clumsiness. This is second time they remove one thing and forget to add replacement/config in time. Previous case was something with bookmarks menu if I remember correctly, and they still did not add any option to right-click-menu.

Asked by Piterk 2 weeks ago

Userid prompt - cannot delete suggestions

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for si… (read more)

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

Asked by RemySecor 3 months ago

Last reply by RemySecor 2 weeks ago

Firefox will not connect to the internet when I install any add-ons...

Bear with me there's a bit of a story. One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automat… (read more)

Bear with me there's a bit of a story.

One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect.

My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.

I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.

So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.

But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.

What's up?

Asked by dontbesojumpy 2 weeks ago

Last reply by jscher2000 2 weeks ago

Firefox will not connect to the internet when I install any add-ons...

Bear with me there's a bit of a story. One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automat… (read more)

Bear with me there's a bit of a story.

One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect.

My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.

I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.

So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.

But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.

What's up?

Asked by dontbesojumpy 2 weeks ago

Default connections

At starting Firefox, it connects within seconds to one of the googleusercontent.com IP addresses. It can be seen when, on Windows PC, calling perfmon /res see attachment… (read more)

At starting Firefox, it connects within seconds to one of the googleusercontent.com IP addresses. It can be seen when, on Windows PC, calling perfmon /res see attachment

'Please help to prevent internet == google'

Asked by benjamin.perdeck 2 weeks ago