Firefox Community Forum

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and google and find it is not.

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

In "manage profiles" I see where to delete the extra profile that was created and I don't want. Thanks to Cetaseus1. my question is does deleting a profile delete all the bookmarks? there is an info box that warns that bookmarks will be deleted including my 30,000+ bookmarks that were rolled over to this unwanted profile that just appeared. My intent is to have one remaining profile and all my bookmarks. I am hesitant to delete a profile and loose all those bookmarks. I won't delete until Mozilla assures me that I won't lose the bookmarks in the other profile. Thanks.

Hello, My brother clicked on "I am not a robot" popup after he clicked on an image to enlarge it on a website and then click on "allow" permission to send notification. So now there are always 3 notifications (like warning, viruses found, system alert, etc.) on the screen that will pop back on right after I close one. This is pretty annoying. I went to the firefox settings, in "privacy & security", scrolled down to "permissions" and "notifications" section, changed the status of that website from "allow" to "block", and then (and it may be my fault here, but how could I know ?) clicked on "remove website" just below. Well, now the website is not there anymore, but I am still getting annoying warnings notification that can't be close. We can see the adress (don't know if I can write it up here, but you can see in the photos attached) on the notifications, so I opened up a new tab and wrote it down manually to be able to click on "block" directly, but I am just getting a white page (no window to click "I am not a robot" and no window to ask to allow notifications). I clicked on the little shield icon that is at the left to the address bar and then clicked on "clear cookies and site data", but it did not change anything. I am at loss here. I went back to the website with the image on it that my brother clicked to enlarge, and I clicked this image too. The same thing happened (robot, allowing notification popups), but the address is different (you know when it's a long non sense address... always almost the same but with some different letters/numbers) . So I can block this one, but not the one that is still allowed somehow to send me notifications. I closed firefox then restarted it, no change. Any ideas ? (Sorry the photos are not straight, don't know why because I can see them just fine upon opening)

Firefox browsers are not working on the Office 365 web portal. None of the links in the site work. The apps link for Office apps is missing. We have tried it from multiple computers and used both Firefox and Waterfox. The Office portal loads but is stuck on Web more and clicking on the Work tab at the top does nothing. Clicking on anything else on the page also does nothing. The same portal page works normally in Edge and Chrome.

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs gone.

Been working with Last Pass support with this problem and it appears it is a Firefox problem not Last Pass. In the past when I closed my browser and then reopened it later, I had to enter my credentials to log into Last Pass, that all of sudden changed. Now when I open my browser, the credentials are automatically entered, exposing all of my credentials to someone who merely opens my browser. There are several items that lead to a Firefox problem: 1) I have Last Pass also on MS Edge, it acts correctly; 2) If I log out of Last Pass before closing Firefox, then when I reopen Firefox, I must enter my credentials to log into Last Pass. Firefox seems to be "remembering" the status of Last Pass when I close the browser, then reopen. We (myself and Last Pass support team) know all "boxes" that should be checked in Last Pass are and all that should not be checked are not. I even uninstalled Last Pass, no different. I went to uninstall Firefox, but was recommended to "Refresh" so I did, no help! Using Firefox ver. 149.0.2 (64 bit). I see this problem as a security issue, putting all of my credentials for all websites in jeopardy. At this time it seems my only solution is to change browsers to Edge or Chrome, however, I have been a Firefox fan since almost the beginning of Firefox and don't want to give it up--please help.

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike