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get to my account & bookmarks so I can see them on new computer

I have an account on windows computer and old Mac. I just got a new mac. How do I get to my bookmarks that have been saved on my account so they appear on my new Mac? … (read more)

I have an account on windows computer and old Mac. I just got a new mac. How do I get to my bookmarks that have been saved on my account so they appear on my new Mac?

Asked by Ted Cohen 22 hours ago

Last reply by FredMcD 20 hours ago

My old Firefox browser just disappeared!

When I opened Firefox as I always do just a few minutes ago, the browser had effectively disappeared. I was forced to "create a new account". Everything I had -bookmarks,… (read more)

When I opened Firefox as I always do just a few minutes ago, the browser had effectively disappeared. I was forced to "create a new account". Everything I had -bookmarks, history, home page, preferences...everything is gone. What can I do to restore it. I have been using Firefox as my default browser with no problems for many years until today. What happened and how can I fix it??

Asked by Blankpage 2 days ago

Last reply by FredMcD 1 day ago

Everytime I launch Firefox I get an pop up "This file may harm your computer" - Downloads error

Hi, I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads toolb… (read more)

Hi,

I am on a Mac Pro running High Sierra. Everytime I launch Firefox I get a error message that "this file may harm your computer" which is a .dmg in my downloads toolbar. I think I clicked on a bad link. I have cleared my cache and history and it still always pops up. I do not want this file nor do I want it to give me this warning everytime I launch Firefox.

Any advice is helpful.

Thanks

Asked by Taffypro 2 days ago

Last reply by cookitalia 2 days ago

Next not working google sign in

I am unable to sign into any google websites on firefox. I get to the page where i can log in can enter the e-mail adress and the next button does nothing. i have deleted… (read more)

I am unable to sign into any google websites on firefox. I get to the page where i can log in can enter the e-mail adress and the next button does nothing. i have deleted all profiles and cookies and cached data and re-installed the application but the issue persists

Asked by andrew.webb34 2 days ago

Last reply by FredMcD 2 days ago

1. How to block websites 2. How to find apps in Firefox

I want to block a website. I have exhausted google search advice. (BTW, there is no "Settings" option on my mac which is always the first step ("Go to settings.")) I down… (read more)

I want to block a website. I have exhausted google search advice. (BTW, there is no "Settings" option on my mac which is always the first step ("Go to settings.")) I downloaded Privacy Badger which is another problem: I can't find my apps, not with Finder and not in Launchpad.I'm really frustrated with Firefox. Thanks for the help.)

Asked by kateswan 2 days ago

Last reply by FredMcD 2 days ago

Can't access NFL Game Pass because it thinks I am signing in from Monaco

I have a paid subscriiption to NFL Game Pass which I access through Firefox. Two years ago I was in Monaco during the NFL season and I tried to sign in to my NFL account … (read more)

I have a paid subscriiption to NFL Game Pass which I access through Firefox. Two years ago I was in Monaco during the NFL season and I tried to sign in to my NFL account from there. I was blocked because I was advised that I was signing in from a foreign country. Now I live in Southern California but I am still being told by the NFL website that I am trying to sign in from a foreign country. Is this history something I can clear out of my history through Firefox? I have not found anyway to speak to the NFL about this.

Asked by lojrrlaw 2 days ago

Last reply by FredMcD 2 days ago

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (read more)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Asked by grantt 3 days ago

Last reply by cor-el 2 days ago

Importing Bookmarks from Safari - Folders Don't Appear

Hello All: I want to import my bookmarks from Safari to Firefox but strange things are happening. I go to the File menu, scroll down to "Import From Another Browser" an… (read more)

Hello All:

I want to import my bookmarks from Safari to Firefox but strange things are happening.

I go to the File menu, scroll down to "Import From Another Browser" and select "Safari."

I click OK and Firefox works for a while and then says it's done with the import.

However, when I then go to "Manage Bookmarks" in Firefox I can't find any of the folders from Safari!

The weird thing is, those bookmarks are SOMEWHERE in Firefox, because when I search for a particular bookmark which I know was originally in Safari but NOT Firefox (some rather obscure website) IT DOES APPEAR IN THE FIREFOX SEARCH!

I've done this with about 10 websites, so I know they exist somewhere in Firefox.

But none of the folders where they originally resided in Safari seem to appear in Firefox. The only way I seem to be able to access those bookmarks is to go to the Search bar and search for them.

Does anyone have any thoughts about how I can find the folders imported from Safari?

Thanks!

Asked by GregB777 3 days ago

Last reply by cor-el 2 days ago

Pages show up blank or black in Firefox on iMac

Hi there! Certain pages show up blank or completely black in Firefox. This occured since after I got a new iMac with the M1 chip. All pages work fine in Safari and Chrom… (read more)

Hi there!

Certain pages show up blank or completely black in Firefox. This occured since after I got a new iMac with the M1 chip.

All pages work fine in Safari and Chrome.

www.facebook.com and www.duolingo.com show up completely blank. www.pinterest.com is visible but does not work as intended.

These pages DO work in Private/Incognito mode.

I have cleared all browsing history and upgraded to Monterey and Firefox 94.0.2.

Asked by magnus110 3 days ago

Last reply by FredMcD 3 days ago

.dmg file renamed

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed… (read more)

Mac 12.0.1 User here. While attempting to upgrade from 94.01 to 94.02(and now seriously wondering why) I clicked on the downloaded .dmg file to open it and I was informed that there was no app capable of doing so. Then just to be mean, the file name was changed from awholebunchofletters&#s.dmg to awholebunchofletters&#s.dmg.part

...and not by me.

Asked by olomb11 4 days ago

Last reply by cor-el 4 days ago

Firefox not refreshing in Facebook

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, re… (read more)

After a few minutes, Firefox will not refresh Facebook pages. If you hit re-load, the browser just hangs there with no new entries. Only fix is to close the browser, restart it and clear the cache.

Asked by photogcw 4 days ago

Last reply by FredMcD 4 days ago

Getting Instagram

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it… (read more)

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it comes up blank.

Asked by lmillender 4 days ago

Last reply by cor-el 4 days ago

Sleekplan applet not showing in Firefox

At www.getmoood.com we use Sleekplan for collecting feedback. You can see it in Safari and Chrome, at the right side of the site. I cant find a way to show it in Firefo… (read more)

At www.getmoood.com we use Sleekplan for collecting feedback.

You can see it in Safari and Chrome, at the right side of the site.

I cant find a way to show it in Firefox. Please advice.

Asked by Robby! 5 days ago

Last reply by jonzn4SUSE 5 days ago

Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I ca… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 3 weeks ago

Last reply by cor-el 5 days ago

Firefox caching shopping cart incorrectly

Hi, I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following: 1. Go to https://mymummyteacher.com/sto… (read more)

Hi,

I am having an issue with a website I am developing, which I am only seeing in Firefox. To reproduce please try the following:

1. Go to https://mymummyteacher.com/store and add a product to the cart. 2. Close the tab / browser 3. Go back to https://mymummyteacher.com/store and add a product to the cart. The single product that has been just added is shown, however the Subtotal and Total are showing as if the previously added product is still in there too.

If I do a hard reload (hold down shift), all the other products then appear. So I think this is an issue with caching. I am not seeing it on other browsers. Is this a bug, or is there something I can do to stop it happening?

Thanks

Asked by mike475 5 days ago

Last reply by FredMcD 5 days ago