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  • Solved

Captcha has stopped working

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no … (read more)

A few days ago I found that Captcha was not working in Firefox on a Mac. I click on the relevant squares but get a new screen to work on. It just goes on and on and no matter how many screens I complete it won't let me through. It works fine on other browsers.

I hate Captcha and can't understand why webmasters can't use a better system to check that a viewer is a real person.

Is anyone else having this problem?

Asked by eddleetham 13 hours ago

Answered by FredMcD 13 hours ago

Access Denied

I'm trying to access a website, but I keep receiving the same error message over and over saying "Access Denied". This is so strange since I had no problems accessing it … (read more)

I'm trying to access a website, but I keep receiving the same error message over and over saying "Access Denied". This is so strange since I had no problems accessing it at all yesterday. Can anyone help me?

There should be a screenshot of the error message below.

Asked by achau4 11 hours ago

Last reply by cor-el 7 hours ago

Unblocking Sites blocked due to suspected XSS Attack

A while back, I accidentally clicked on "always block" in the popup when I received a notice of a potential cross-site script attack for a frequently visited site. Since… (read more)

A while back, I accidentally clicked on "always block" in the popup when I received a notice of a potential cross-site script attack for a frequently visited site. Since then, whenever the site comes up in a search and i click on it, Firefox will not open it. Instead, I need to right-click, copy link, and paste in the address bar. I have tried to find information on how to undo this, but have been unsuccessful. Is there a list somewhere of blocked sites that I can unblock? Would appreciate any help. Thanks.

Asked by User73819 8 hours ago

Last reply by cor-el 8 hours ago

Password "Import from file" suddenly missing even after enabling "signon.management.page.fileImport.enabled"

Via "about:config" the "signon.management.page.fileImport.enabled" option is enabled. I tested it on a fresh install on another machine just now, and it does add the "...… (read more)

Via "about:config" the "signon.management.page.fileImport.enabled" option is enabled. I tested it on a fresh install on another machine just now, and it does add the "..." button - however, the option to import and export from file are completely absent - only the options to import from other browsers are available.

SEE SCREENSHOT

The option you can see in the screenshot, that was available until this week apparently, is no longer available after turning it on. I rely on this feature at my Job, when we image machines with logins for our users.

I need this basic functionality of all web-browsers or we'll have to switch to another one. We do not allow the users to Sync their accounts with FireFox/Lockwise, as we do not want the passwords being taken to other locations/pc's where they have signed to Firefox.

Please help - Thank you.

Asked by jodabomb13 10 hours ago

Last reply by cor-el 10 hours ago

Firefox no longer allowing me to access some log in windows eg PayPal

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could … (read more)

I hardly know how to describe the problem I've been having but I'm fed up with it! Just now I was in a site to purchase an item and clicked to go through PayPal. I could enter all my log in details for PayPal but it would not open the PayPal site. This has happened every time I've tried to use PayPal lately. I then have to go and use Edge and do my purchase through there, no problem at all.

Often when I've tried to open a log in window that opens in a separate pop up style window, that window will only open as a tiny window in the top left corner. I have to drag the bottom and sides to get it big enough to fill out. Then when you enter that info ready for the next section, it reverts right back to the tiny window once more. I've done all sorts of things in my settings and mostly no change. I did however get the bank log in window to stop doing it and work properly.

Another issue is the correct time for me here in Aust is no longer being recognised in some cases. One is the Track My Hours App. I enter 'Start now' and it says 6:55 AM when it's actually 4:55 PM on my computer clock! It is not the App as I now use it in Edge as well and it is fine there. I never used to have this problem with the much earlier versions of Firefox, it only started a month or so ago when I got a new computer with the latest version installed, at that stage I think it was 72 and I had other problems as well that finally got sorted.

I really want to continue using Firefox but can't do so with several sites and then waste a lot of time swapping over to another browser. I have version 83 now.

Can anyone please help!!! Thanks.

Asked by CH 5 days ago

Last reply by CH 1 day ago

Firefox not allowing access/connection to certain websites.

Recently, I have been blocked from visiting certain websites by Firefox, which are perfectly fine websites. I have to close out of Firefox and use Safari to connect to th… (read more)

Recently, I have been blocked from visiting certain websites by Firefox, which are perfectly fine websites. I have to close out of Firefox and use Safari to connect to these websites. One of the websites is my City of San Bruno website: https://www.onlinebiller.com/sanbruno/index.html.

This is just one of several websites in which I'm told the website there is a potential security issue. Did Not Connect: Potential Security Issue: I copy and pasted the warning below: "Firefox detected a potential security threat and did not continue to www.onlinebiller.com because this website requires a secure connection. What can you do about it? www.onlinebiller.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem."

I contacted the City of San Bruno and was told it's a browser problem. As I mentioned above I can connect to these sites through Safari with no problem.

Thank You for any explanation/assistance on how to connect to these websites using Firefox.

Asked by Clay 1 day ago

  • Solved

Bookmark toolbar for only the new tab not other sites.

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for… (read more)

Hey, I recently shifted completely to firefox from edge, i was wondering how can i enable the bookmark toolbar only for the new tab, like i have it on but it stays on for every site, is there a way that will make it appear only on the new tab but not on other sites? thanks.

Asked by ByTheStars 1 month ago

Answered by cor-el 2 days ago

Print

I can´t print in Firefox version 78.5.0esr (64 bits) following "Firefox doesn´t print correctly". With Google Chrome I can. One example: "https://bioinicia.com/comunicado… (read more)

I can´t print in Firefox version 78.5.0esr (64 bits) following "Firefox doesn´t print correctly". With Google Chrome I can. One example: "https://bioinicia.com/comunicado-sobre-la-mascara-filtrante-palens-plns1619/". Any help?

Asked by jvarelavf 2 days ago

How can I stop the misleading available update message in Firefox ESR?

Hello, We are using Firefox 78 ESR configured by Group Policies. Nearly everything works as wanted but one thing: When we start Firefox an update Message with the green u… (read more)

Hello,

We are using Firefox 78 ESR configured by Group Policies. Nearly everything works as wanted but one thing:

When we start Firefox an update Message with the green update now arrow appears in the menu and as popup. It leads to the actual non-ESR Version of Firefox that is not wanted. When looking at the about Firefox page it shows that the used Version of Firefox is the current (ESR) one and doesn't need the update. I can't find the setting that stops Firefox ESR from checking the normal update Channel for the Update notifications.

every help or hint is appreciated,

with best regards, Martin

Asked by m.liebe 2 days ago

Last reply by cor-el 2 days ago

Filter Places query URI having HTTP GET parameter

I have constructed a smart bookmark using places query places query like: place:queryType=0&sort=8&domain=mydomain.com The full URL is something like: https://myd… (read more)

I have constructed a smart bookmark using places query places query like: place:queryType=0&sort=8&domain=mydomain.com

The full URL is something like: https://mydomain.com?model=product&id=282

Now I want to further restrict the results by filtering out certain HTTP GET Parameter values. for example:

  • I want to leave out URLs having model as a parameter in the URL
  • I want to include URLs having 'product' as a value for parameter model

I looked at the documentation and could find anything related to GET parameters. Is this possible?

Asked by jtanis 2 days ago

when openinig firefox the logo is displaying like something

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use afte… (read more)

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use after few days it the logo is not displaying its displaying like in the figure attached and another thing is its taking tooo much time to open browser and also to load the page even though the net speed is good

Asked by luckyjuly1947 3 days ago

Last reply by cor-el 3 days ago

HD Youtube videos stutter on only the current Firefox (in my case 78 esr)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version. I have tested so far only the one current latest version of … (read more)

Only one Browser has problems with HD videos (1080p + above) on youtube: Firefox in the most current version.

I have tested so far only the one current latest version of the ESR branch (78.3.x). But as visible from thousands of articles to this very particular problem (when i search the community help database for "Youtube videos stutter" i get multiple thousands of entries - i read only a handful of them to realize that they are all "closed" and not a single one "solved"), this problem persists since multiple years now.

I have a very old PC by my side with a very old Firefox (benchmark wise slower than my current PC by a factor of at least 3) ESR 52.9, which is able to play the same videos in the same HD resolution without the slightest stutter.

The drivers on that old system are - naturally - outdated by half a decade. THAT OLD OUTDATED system with THAT OLD OUTDATED Firefox is well able to play even multiple HD videos side by side. With-OUT any stutter.

Thus, you can easily deduce by logical reasoning that nighter any outdating of drivers whatsoever nor any outdating of anything else on the system, be it hardware wise or software wise, CAN AT ALL be the culprit of that stuttering.

While the former holds true, what you actually find in the communities help are completely useless and irrational tips of "upgrading the browser to the last version", "upgrading drivers" or "reinstalling any software" or the like.

Let me be clear: Nothing of the latter will ever help in overcoming the stuttering of current firefoxes at all. The only one measure that will help here is to revise the code that is underlying the video pipe.

Since the stuttering regularly only begins after about one to two minutes into the videos, it is strongly suggestive that something in the memory management - probably in the way resources becoming freed after use - is accumulating over time until the stuttering begins. Badly managed garbage collection, perhaps?

Asked by White-Gandalf 1 month ago

Last reply by cor-el 3 days ago

  • Solved

cannot log in to my Bank of Montreal online banking

cannot log in to my Bank of Montreal online banking!!! I've used Firefox for years, and for years I daily do my online banking. Now all of a sudden, without any warning I… (read more)

cannot log in to my Bank of Montreal online banking!!!

I've used Firefox for years, and for years I daily do my online banking.

Now all of a sudden, without any warning I cannot log into my bank account. I've tried clearing history, etc. I've tried the about:config change...

I can log in fine with Microsoft Edge.

My wife uses Firefox and she can log into the bank. I suspect that is because Firefox has not updated on her computer.

This is maddening, to put it mildly.

Asked by jedasa 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 4 months ago

Answered by Col 4 months ago

  • Solved

FireFox becomes slow; restarting Firefox fixes problem. Why?

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately. Example, I was just … (read more)

I am just wondering why FireFox occasionally becomes slow to load web pages. On these occasions, restarting Firefox fixes the problem immediately.

Example, I was just loading the same page repeatedly because of some work I am doing. After about 15 minutes of slow response times, I restarted FireFox and immediately, the page loaded very quickly as usual.

You can see the page where this was occurring at this url: https://legacy-systems.biz/demo/demo.html

Any information etc. would be appreciated immensely.

Asked by Carla Rogers 4 months ago

Answered by cor-el 4 months ago

Edit Geo-location data - Location Permissons table

Trying to access https://www.locast.org. but my location is blocked. I want to add\change\edit a permission for the above website to allow. I have previously blocked … (read more)

Trying to access https://www.locast.org. but my location is blocked.

I want to add\change\edit a permission for the above website to allow.

I have previously blocked requests for my location in Permissions => Location => Settings. I have now unchecked this. I have deleted the relevant cookies using the sites shield menu. I am unable to get the site to prompt me to allow location nor can I manually add the site to the in Permissions => Location => Settings.

I expect this to be in about:config but no idea where.

How can I correct this?

Asked by RangerZ 1 week ago

Last reply by RangerZ 1 week ago

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 1 week ago

Last reply by FredMcD 1 week ago