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  • Archived

How can I import bookmarks (.html file) into firefox?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the librar… (read more)

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

Asked by laslaslas14 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Font is Big

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are… (read more)

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are too big now. If I try change font size and style in settings nothing happens. It is not how it looked on first install and using another browser has font sizes of a more practical size. I have tried uninstalling/reinstalling Firebox and also doing a refresh and it doesn't change anything.

Its almost like a bug that has made Firefox set these fonts larger than they should and not able to modifying them again.

I cannot for the life of me work out how to fix this and its very off putting to the point, short of a full OS reinstall I'll have to start using another browser.

Asked by mowensworld 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problem activating firefox browser

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers t… (read more)

Firefox says that it is now my default browser, which is what I wanted, but my browser is still duckduckgo, and firefox browser is not on the available list of browsers to select as default. I downloaded it. I selected "make it my default browser". But it isn't. It's still duckduckgo.

Asked by screaminggeezer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easie… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 year ago

Last reply by mobilesuit 11 months ago

  • Archived

updating Firefox version and migrating the config file.

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standar… (read more)

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standard config file the install created, especially in relation to panning in Street View. then when I miggrated over my old config file from V88 Google Maps became very sluggish on panning. Clearly some config entries need tweaking. How do I know which class of config entries are used by Google Maps? I dont want to compare every single line of the config files..

Its about time Firefox came with a flyout when you hover over each config entry to tell us what it does?

Asked by drivvel 1 year ago

Last reply by drivvel 1 year ago

  • Archived

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 1 year ago

Last reply by antonyldala 1 year ago

  • Archived

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Suddenly I have issues on my GitHub account when using FF

I've been using Firefox almost exclusively for years now, and it's always worked flawlessly - until recently! Now, when I log into my GitHub account, I can no longer edit… (read more)

I've been using Firefox almost exclusively for years now, and it's always worked flawlessly - until recently! Now, when I log into my GitHub account, I can no longer edit and commit my changes.

When I click on the "pencil" on a rendered page, I am taken to the "edit page" where I can make my changes (in markdown), preview those changes (rendered in markdown), and then commit those changes. Beginning very recently (within the past few days), the preview tab is no longer functional, and I can no longer commit my changes to the file.

I've verified that GitHub has not changed their interface by logging in from my Chrome browser, and following the exact same procedure used in Firefox everything works as it always has.

I recently upgraded from ver 99 to 100, and now to 101.0.1. I recall clicking a pop-up immediately after the 99-100 upgrade that had something to do with cookies... sorry, I know that's lame, but it's all I can recall now. In any case, I am certain this happened recently.

Please help... I have to use Chrome for a couple of things already (my brokerage account at Vanguard for example), but I despise Google, and want to limit their spying.

Thanks,

Asked by tmp003 1 year ago

Answered by Paul 1 year ago

  • Archived

removing autofill items

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of… (read more)

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of these entries? I searched the subject and all the suggestions of deleting it in the dropdown box with SHIFT+DELETE or CTRL+DELETE don't work.

I also use Vivaldi browser and I have the same issue when logging in to webmail. The list of usernames is different from Firefox so I know the lists are tied to the particular browser. I was able to delete the entire list with Vivaldi and I logged in to webmail and auto-fill list is gone. Can't do the same in Firefox. Please help.

Asked by hongtoh.trevor 1 year ago

Last reply by hongtoh.trevor 1 year ago

  • Locked
  • Archived

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 1 year ago

Last reply by Buddy2014 1 year ago

  • Solved
  • Archived

Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 1 year ago

Answered by edschijf 1 year ago

  • Archived

Plus sign to add and open a new tab is missing.

How do i get that back so that I can open up new tabs when need be? I'm having to click on the home button to then search and then a new tab will open. The plus sign sy… (read more)

How do i get that back so that I can open up new tabs when need be?

I'm having to click on the home button to then search and then a new tab will open.

The plus sign symbol is no longer visible. How do I fix this issue?

Asked by celina_mg 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Cookies and exceptions always deleted

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose … (read more)

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Asked by estulz11 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Autosave issues

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms reg… (read more)

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms regularly. Firefox auto fills my old phone every time even if I have already entered the correct one. I just need to remove the old phone number from my Firefox completely and permanently so I can replace it with the current one.

Asked by Rolf5000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I've read and tried everthing to get "restore previous session" nothing seems to work. I've rest my password also.

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube… (read more)

I've not been able to restore previous session of tabs and windows even though the box is checked in settings to restore prevous sessions. I've also tried all the troube shooting things. I really need this to work. I've been using firefox for many years. Please help me.

Asked by MarMiller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago