Showing questions tagged: Show all questions

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (read more)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 5 months ago

Last reply by cor-el 5 months ago

Firefox Dev doesn't launch with profile imported from Nightly

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked.… (read more)

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked. Doing the exact same steps with Dev version doesn't work - app refuses to launch after picking imported profile as default one. Could it be because Dev has a lower app version?

Asked by renox82 1 month ago

Last reply by cor-el 1 month ago

Downloads bug

Hello, I made a download 10 months ago, it failed OK. But every other week that same old download keeps on restarting and failing.. its some kindof bug. It then piles … (read more)

Hello,

I made a download 10 months ago, it failed OK.

But every other week that same old download keeps on restarting and failing.. its some kindof bug.

It then piles up with all failed downloads from the last year and they all try to load again and again automatically.

I tried to reinstall firefox and all but its a weird bug.

I have screenshots if needed.

Best regards

Alex

Asked by Alexandr Beloborodov 4 months ago

Last reply by cor-el 4 months ago

Firefox will not open my msn.com email. Works fine on Chrome

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where wo… (read more)

Suddenly I cannot open my msn.com email service. I just get a blank page. I opened Chrome and the email opened promptly. Could it have become Blocked...if so, where would the list be, OR where can I check to see if that is the case. All other tabs open just fine

Asked by rogerbintz 1 month ago

Last reply by cor-el 1 month ago

Updates

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automa… (read more)

My update preference for Firefox is to download but I will install it. But it consistenly (over the last numerous updates) changes it to Automatic. I do not want Automatic updates. I want to control when it updates. I do not see this issue addressed anywhere. I have checked numerous times. Please help! My sincere thank you for your time and attention to my request for help. Sincerely, Nicolas

Asked by Nicolas 2 months ago

Last reply by Agent virtuel 2 months ago

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (read more)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 5 months ago

Last reply by James 5 months ago

backup to new phone

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble back… (read more)

Old phone lost ,Firefox default browser , new phone Firefox is default browser and tried finding saved passwords failed, now trying to find backup and having trouble backing up,cannot find location old folders I follow directions and cannot find what I'm promt to do. Switch is not found. .

Asked by Hooknoid 4 months ago

Last reply by Paul 4 months ago

Firefox won't open.

There was a hardware problem with my iMac; the Apple Store fixed it and in the process wiped the disk and reinstalled Ventura. I then restored from Time Machine. Most t… (read more)

There was a hardware problem with my iMac; the Apple Store fixed it and in the process wiped the disk and reinstalled Ventura. I then restored from Time Machine. Most things work, but Firefox is one that doesn't. It will not open. If I click the Firefox icon in the Dock, it looks like it's going to open --- the icon moves to the right and bounces back --- (something similar happens if I click on the app in the Applications list), and then Firefox fails to open. No error message or anything. Firefox is still opens on my iPad and iPhone. Would it be of any use to reinstall Firefox? Would the new installation automatically find my Bookmarks and sync with the iPad and iPhone?

John Varela javcomm@icloud.com

Asked by John 2 months ago

Last reply by jonzn4SUSE 2 months ago

how can install a firefox update on Linux?

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Op… (read more)

Hi I have tried to install firefox updates, but my software tells me that i have not managed to do it since 2021, when I thought I had. I have an old Sony Viao running Open SUSE 15.1. Would you kindly assist me

Kind regards Noel Bonczoszek

Asked by nbonczoszek 3 months ago

Last reply by jonzn4SUSE 3 months ago

downloading/installing Firefox

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there … (read more)

I have been using Firefox for quite some time. Suddenly it stopped working on my computer, I tried uninstalling and reinstalling, but I keep getting a message that there is a problem with the download and installation. Can anyone help? Let me know if you need any further information. Thank you in advance.

Asked by drzee1946 2 months ago

Last reply by dr-z 2 months ago

Installation issue

Hi Support team, I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is… (read more)

Hi Support team,

I just got a new laptop and having issues installing FF. I have tried multiple variants of the installer on your site 32 bit 64 bit , msi... Attached is the error message. Thanks

Asked by Andrew.Chee 3 months ago

Last reply by jonzn4SUSE 3 months ago