Firefox Community Forum

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

plz guys help me my eyes hurt so bad because of this

every time i open firefox for pc, a white flash appears very quickly

i tried every thing ai told me to, but still

i cant even record it it doesnt appear in video

When I use my bank's desktop website, I can use all services on the site except when I request a Proof of Payment. I can do it using Edge. How to fix in Firefox?

I have also entered the bank's websites (http version and https version) on the allowed websites section in Firefox settings. What else must I turn on or off?

V R Sebastian [redacted phone# from community support forum]

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something happened with Yahoo and Facebook, apparently those sites think I am on another device. Where I have to log in, something with second level authentication was off, after several attempts I am now locked out. I suspect a Firefox setting is the problem. Suggestions on how to reset firefox?

I am watching a movie and would like to use Picture-in-Picture mode so I can continue watching while working, thanks to its floating window feature. However, I can no longer use it.

I have already tried clicking the Picture-in-Picture icon on the video, using the Ctrl + Shift + ] shortcut, and verifying that the feature is enabled under Settings > Tabs and Browsing > Media. Unfortunately, none of these methods worked.

I would appreciate it if you could help me resolve this issue as soon as possible. Aside from its extension support, Picture-in-Picture is one of the main reasons I chose Mozilla Firefox.

Thank you in advance for your assistance.

I rely on Firefox entirely for my business. I'm really concerned that Firefox is become choked up - it is really slow to load pages. Am desperate to get it cleaned up ('serviced' so to speak) but am finding it difficult to get simple instructions to do this myself. Where can I get expert help?

I have had problems logging into my PayPal account have changed my password several times but the change has not been saved. also I have tried to purchase items on the internet and paypal would not connect in firefox but would connect on another server why ?

About a week ago, I started using VPN Beta, and it worked fine. When I clicked the button at the top of the browser, it prompted me to sign in. I signed in, and the VPN turned on, and everything worked. Now, when I clicked the button, it redirected me to a website that wouldn't load, I received this message: System unavailable, try again soon. Error code: 86392ec4d5b44df682a578382bd577b2 on the website https://accounts.firefox.com/?context=oauth_webchannel_v1&entrypoint=vpn_integration_panel&action=email&service=vpn&utm_campaign=fx-vpn&utm_medium=firefox-desktop&utm_source=panel&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https%3A%2F%2Fidentity.mozilla.com%2Fapps%2Foldsync+profile&state=AZ9GKJOVbX4urXTTlaWwJQ&code_challenge=yE-5JozI-ax83Z4z_p-I703-V8av0Fnb0AKLSTM23Gs&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IlVidDY0c1pESUQzYjRZa2MtSVpkdkR3b1VLbHVFYXA2SU8wY19SNjdCTWMiLCJ5IjoiTDFUUjNOQmprQUxKb2JveHNPY0Nnb2dXZUZEektnV1FJTlBMdkEtbTEtcyJ9. Incidentally, it kept asking me to sign in, even though I wasn't using private windows or anything. So, I had to restart VPN Beta every time, even though I'd already done so. Basically, now I can't even start. They're trying to block such services in Russia, and apparently your site, mozilla.org, was caught in the crossfire, and I don't know what to do. Your built-in VPN was convenient enough that I could just turn it on for a few seconds to access a blocked site, rather than mess around with VPN clients. Perhaps if my Mozilla account never crashed and I didn't have to log in every time, this problem wouldn't exist, and I could activate the VPN right away, without logging in through a blocked site, since I'm sure the server itself is working. Maybe this can be done through the settings somehow? Any help would be appreciated. Thanks.

I am unable to view old payment methods in order to delete them. When I go to Settings, Passwords and Autofill, Payment Methods, Manage Payment Methods, I can only add new methods. The old methods do not show up, i.e. the list is blank. I have many old payment methods that I'd like to delete that show up in drop-down when I click in a credit card number field. Thanks, Ed Moulton

Hello Mozilla Team,

I am facing a glitch that is as hilarious as it is frustrating. Firefox has decided that my professional life must permanently take place under a massive, virtual Apple Park Rainbow. And I cannot turn it off.

The Tragic Backstory: This is the system-level macOS camera background. Usually, you disable it via the green camera icon ("pill") in the macOS menu bar. However, the moment Firefox accesses my FaceTime HD camera, the macOS camera menu completely freezes. It becomes unclickable.

What I’ve tried so far (and failed):

   Google Meet says "No effects applied". It has no idea the rainbow is even there.

   I used "Refresh Firefox" to completely wipe my profile. The rainbow survived.

   I forcefully revoked camera permissions via Terminal (tccutil reset Camera org.mozilla.firefox). Upon granting permission again, the rainbow immediately returned from the dead.

   Restarted the Mac multiple times. No change.

   Even opening the native FaceTime app to override the toggle failed, because Firefox seems to have locked the video pipeline down.

It seems Firefox is caching or hard-locking the macOS video effect stream and won't release it, while simultaneously breaking the OS-level menu bar toggle.

I love rainbows, but my clients during business calls are starting to wonder about my sanity. How do I force Firefox to drop this video stream and let me return to reality?

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.