Firefox Support Forum

One reason why I liked Firefox so much were two tools in particular that have been inexplicably REMOVED by recent updates, View This Image (or Picture) and View Page Info. Now Firefox is just like everybody else and their brothers. I was wondering if there is an add-on or extension that addresses this deficiency.

I just noticed: Firefox no longer shows installed add-ons and extensions. WTF???

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

I've recently switched from chrome to firefox. Autocomplete forms has never worked for me. Firefox is either not saving, or not loading form data - I click into a form field and it jsut doesn't have an option to fill from stored data. Honestly tempted to go back to chrome at this point. I've tried following steps in help articles, settings all look ok, it just doesn't work on virtually any website. Logins are generally ok, it's mainly things like address data, email address and so on. Same on mobile and on desktop.

Hi Guys. I am an 81yo with mild dementia. I have 3 PC's / An old Dell laptop / A top of range Huawei laptop and an Optiplex desktop. I have a partner who has been totally blind since age 8 [Now 74]

Needless to say - I will need to "Look Out" for my partner when I am no longer here! My idea is to set up 3 PC's One for me / one for Janet and one JOINT [Gurrently used] - This (I think) will make it easy for her son/daughter to "Take up the Riens" with bespoke "My Gov" and password manager/email addresses / accounts.

What do you guys think?

First thing first though; God knows what settings I've botched over the past few decades? I know the gmail settings [Gearwheel] are mainly concerned with "Searches" - No filter or unused gmails! So looks like I'll need to reset Firefox [On 3 machines?] - So be it!; I only have a couple of extensions and a "New Start" is needed. Trouble is - I will need a "Step by Step instruction(s) as I'm not too Cognisent just now. ANY help greatly appreciated. My initial contact was with a nice young lady called Brienie [I think]

                            Kind Regards  -  Denis

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

So for extra security, I recently tried tweaking the about:config as suggested here: https://wiki.mozilla.org/Privacy/Privacy_Task_Force/firefox_about_config_privacy_tweeks.

Everything turned out ok, except the automatic zoom level memory function for each web page switched off. How do I switch it back on?

Many thanks!

I'm using Firefox version 92.0 (64 bit) on an HP 350 G1 notebook running Windows 10.

It seemed that it was after the 92.0 (64 bit) update that I cannot open bookmarks that are PDFs. The correct URL is present, but nothing loads, it's just a blank black page. I have tried turning off the add-ons and refreshing the page, closing and reopening Firefox with the add-ons manually turned off, restarting Firefox with the add-ons disabled, and restarting in safe mode. All of the attempts were performed without any positive results.

I can copy the URL on Firefox and paste it in Edge, and it opens the correct page. I installed Chrome against my better judgment and pasted the URL, and the correct page opens again. I can copy the URL in either Edge or Chrome, paste it on Firefox, and the same results occur as if I clicked on the link in my bookmarks on Firefox. I can click on the bookmark from either the home page or a page that's already opened, and nothing happens. The URL doesn't change on the existing page, and on the home page, "Search with DuckDuckGo or enter address" in the UL space does not change to the URL that I'm trying to open. Is there something I'm missing?

This is one of the URLs that I am trying to open if you want to try it yourself on Firefox: https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf

I only ever use Edge when I'm having an issue with Firefox, (usually it's when I'm trying to log on to an account or something and I can't, then I realize that it may be one of my add-ons preventing it. I then disable them one by one until I'm able to achieve what I want.

I don't want to have to switch back and forth between Firefox and Edge just to view three PDFs, so if someone knows what could be the resolution to this, I would appreciate it greatly.

I have built my life around PC's since 1981 [When a MB was ausome] Now in my 80's and suffering a mild form of dementia - I find Everything Difficult / Cannot get any help from Firefox or else where. Can Anyone help please? My email address is - [email]@ gmail.com - Thankyou! Regards - Denis

removed email address. edited for formatting

I'm using Windows 10 and have installed FF 92.0 as the default browser and recently installed MS Works 9.

When I click on a link within a document it does not open. The cursor does change to a hand & it does say "CTRL +click to follow link https….", but that doesn’t work. However it does turn on the Underline function in the word processor.

Clicking on links has worked for years with Windows 7 and MS Works 7. I don’t see any settings in Works 7 or 9 that control this.

Is there a FF setting that enables this?

About a year ago, I tried switching from Chrome to use Firefox as my primary browser. I love many of the built in privacy features and Facebook Container, etc. But as I've been using Firefox, I've discovered sometimes things just stop working with no indication or errors explaining why.

Maybe SOLVED: I finished typing out this whole post and discovered the uBlock Origin extension is probably what has been causing all of this.

First I remember encountering oddities was with Gmail. My email was up, but refused to load messages. It seemed to think it couldn't connect to the server or something and just kept retrying ever 5 minutes. I thought my internet was out, but then discovered other sites worked, and Gmail worked fine in Chrome. Since then I've encountered numerous times where sites just don't work or don't respond in Firefox, and I have no idea why. Sometimes restarting the browser helps, but sometimes I close out of Firefox and can't launch it again because the system says it's still running.

Many times the only fix is to just use a different browser.

Just yesterday I ran into issues navigating FAFSA or Federal Student Aid (FSA) on https://studentaid.gov The site loads up and logging in to complete the FSA application works, but I can't click on any of the links in the dropdown menus across the top and those same links down at the bottom of the page don't work either. They just don't respond. If I open the site in Chrome, they work fine. The only button along the top that works in Firefox is the FSA Title that returns to the home page. The links down in the middle of the page seem to work as well, but the top and bottom navigation just don't respond. Well, they don't respond to left clicks. Hovering the mouse shoes the URL they point to, and I can right click on them. I just tried testing right clicking and using "Copy Link" to copy and paste the address and Firefox goes to the pages directly just fine. This one for example: https://studentaid.gov/understand-aid/types But even on that page the links in the dropdown menus up top and the site navigation at the bottom still don't work.

While searching for help just now, I discovered Breakages due to Tracking Protection: https://support.mozilla.org/en-US/kb/report-breakage-due-blocking So I tried that, but that didn't fix the site.

Again, this isn't the only site I've encountered this issue, it happens all the time. Today when I encountered issues in my college's online bookstore I finally came to the conclusion that this happens often enough that I can't use Firefox as my default browser. The thought of having to abandon Firefox is extremely upsetting to me, so I'm reaching out to see if we can fix it before I have to swap back to Chrome.

Attached is a screenshot of my college online bookstore. After logging in, I should be able to search for my course materials through a series of filter selections based on the term, program, and course ID. But no matter how vigorously I click on the summer or fall term options, they just don't register that I'm clicking or selecting them.

What information can I provide to help you test this? I've also included screen shots of my Extensions... and that led to the discovery that uBlock Origin might be the culprit for all of this. ugh... Well, I guess I'll upload in case this helps anyone else.

Thank you.

I have been accessing my school email for weeks on this computer on Firefox, and all of a sudden I get this error for the last few days. I don't know why?

Website: https://mail.student.egcc.edu/

My Firefox Web Browser automatically, and unstoppably removes / before the word "wright" in URLs, leaving me unable to access any sites where the URL contains "/wright" or "/~wright". Is there any obvious reason why it is doing this? Can I work around this somehow? The site I am trying to access is http://www.astro.ucla.edu/~wright/CosmoCalc.html .

In trying to fix a Mozilla VPN problem, I uninstalled and reinstalled Firefox as directed by VPN support. Now Firefox has lost its bookmarks. Can they be recovered? If so, how?

Brand new windows 10 laptop. Installed Firefox just fine. I downloaded the Thunderbird exe install file OK. When I try to execute it, Firefox freezes. Tried about 10 times. i tried several different exe files. Any suggestions?

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

When I use Firefox the logo for my bank website won't show up but it will show up in Chrome. The first 2 pictures attached are of the website opened as well as the bookmark. The last 2 are of Firefox. Please help as this is very frustrating as it makes it harder to know what bookmark I need to click on

Sometimes (not always!), the entries on my bookmarks toolbar appear with the lower case a's blacked out, and the leading edge of lower case e's as well. Nowhere else on the page does this happen. Anyone else ever seen this? Is there a fix? Thanks