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  • Archived

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the … (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 1 year ago

Last reply by Terry 1 year ago

  • Archived

Login issues with TikTok, "too many attempts" error

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTo… (read more)

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Asked by Jefferson 1 year ago

Last reply by Terry 1 year ago

  • Archived

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozil… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, … (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

credit card number appears and then disappears in firefox autofill

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fi… (read more)

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

Asked by s.wilber 2 years ago

Last reply by jdench1 1 year ago

  • Archived

Syncing Problem

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code s… (read more)

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

Asked by Ǝ 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot login to Apple ID

Hi, I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The me… (read more)

Hi,

I'm trying to access my Apple ID (appleid.apple.com). When I select "Sign In" the page hangs and never displays the fields to enter my user name and password. The message I get is "This action could not be completed because of an error. Try again or check back later."

Under Settings > General > Network Settings I selected No proxy and I disabled DNS over HTTPS. But neither of these actions made a difference.

Eventually, I had to use Microsoft Edge to access my account.

Any ideas?

Thanks!

Asked by dicemandcdc 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why does nothing remember this browser?

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick o… (read more)

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick of it. It even does that even though I selected "trust this browser or device or whatever". I hate 2FA I dont care how secure it is its a pain in the ass!!!

Asked by jrocco727 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

This is so stupid, I was just on Facebook then it told me to refresh, now theres some security crap.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you k… (read more)

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Asked by scott150 1 year ago

Last reply by Terry 1 year ago

  • Archived

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (read more)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton 1 year ago

Last reply by HKSim 1 year ago

  • Archived

Sidebar issue on Windows 11

I have the following: <html><head> <meta http-equiv="content-type" content="text/html; charset=windows-1252"> <style type="text/css"> <!-- bo… (read more)

I have the following:

<html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<style type="text/css">
<!--
body {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px; color: #000000; background-color: #eee; width: 200px;}
a:link {color: #000099;}
a:visited {color: #000099;}
a {text-decoration: none; margin-left: 0.5em; display: block;}
div.folder {padding-top: 10px;}
div.folder a {display: none;}
div.folder:hover a {display: block;}
div.title { color: maroon; font-style: italic; font-weight: bold; font-size: 14px; border-bottom: 1px solid #ccc; padding-bottom: 6px; }
div.subtitle { color: navy; font-weight: bold; margin-bottom: 15px; margin-top: 8px; }
div.subtitle a { color: navy; font-weight: bold; text-decoration: none; }
div.subtitle a:hover { color: blue; }
-->
</style>

</head>

<body background="DNASidebar_files/DNA%2520Sidebar%2520for%2520Firefox.html">
<div class="title">Bioinformatics Sidebar</div>
<div class="subtitle">Active as of: <i>2022-05-18</i></div>

<div class="folder">Databases</div>
<a href="www.ncbi.nlm.nih.gov/nuccore">Nucleotide</a>
...
</body></html>

To use this, I just click it in whatever folder it's in and it comes up in Firefox. If I run this on either Linux or Mac, when I click "Nucleotide" it takes me to the URL. If I do this on Windows 11, my URL looks like the following:

file:///C:/Users/xxxxx/Documents/www.ncbi.nlm.nih.gov/nuccore

What do I need to do on Windows to get the real URL to execute?

Thanks, Joe

Asked by trubisz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on my Windows 11 computer does not display graphic elements correctly.

Is this a Firefox problem or a computer problem? In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in … (read more)

Is this a Firefox problem or a computer problem?

In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing.

In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible.

At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Asked by humanrightsproject 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

URL Bar at the bottom doesn't disappear after going into the fullscreen mode in videos.

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the scree… (read more)

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the screen. When I try to click over it it switches to the right bottom corner, which I find quite frustrating. Whenever, this happens I should refresh the page and hope that it solves my problem and most of the times it does. However, I still would be quite happy if I figured out what caused this problem and if there is anything I can do it to fix it for good.

Firefox version: 100.0.2 (64-Bit) Windows Version: Windows 11 Pro 21H2.

Asked by hsbmoz 1 year ago

Last reply by cor-el 1 year ago