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  • Archived

several sites not opening in FF

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my … (read more)

For some time now FF will not open certain sites that it used to, these sites all open and function normally in other browsers such as Opera. The most important being my online bank! I have contacted the sites involved and they cannot understand why. I have cleared Cache, cookies etc. I'm using FF 88.0 on Ubuntu. Can you help?

Asked by brumman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

NFL+ not working on Firefox yet works on ME

Whenever I sign into NFL+, I get stuck on my account page on firefox. I have to copy the url of the previous page to go back to the video page. It works like If I was sig… (read more)

Whenever I sign into NFL+, I get stuck on my account page on firefox. I have to copy the url of the previous page to go back to the video page. It works like If I was signed in, but as you can see the top bar with scores to black and it looks like I'm not signed in.

On the other hand. It works perfectly on Edge. As soon as I sign in, it jumps back to the video page and works every time.

I don't have any add-ons.

Asked by mrfrankdaviel 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox browser

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. T… (read more)

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Asked by 99broekstra 2 years ago

Last reply by Terry 2 years ago

  • Archived

Apple website buttons not working in PC Firefox but Linux build is fine.

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" butto… (read more)

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" buttons work every time along with the "Helpful" one that also fails to do anything in the Windows version. Just thought someone should know.

Asked by 2 against Nature 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Website tool not working with Firefox, works with anything else. Any way to get aroud it?

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, bu… (read more)

So, for my work, I use a website with a built-in design tool for analyzing roof shading. The website hosting it is Aurora Solar. On any other browser, it works fine, but on Firefox, rather than displaying an image, it just shows blank white. I've tried asking the tool's support, but their only suggestion was using a different browser, which I'd like not to have to do if I can help it. I've disabled all extensions for the site and cleared the cache to no avail. Is there anything else I can try?

Asked by behnjymyn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox Certificates

What changed with Firefox that the security certificates for IJR.com and westernjournal.com are no longer recognized as being valid? See the example response image that I… (read more)

What changed with Firefox that the security certificates for IJR.com and westernjournal.com are no longer recognized as being valid? See the example response image that I am getting. I use Thunderbird as my email client. I am getting the results shown in the uploaded image whenever I click on a link to an article from the email displayed in Firefox. Up until today (6/16/2022), I never had this problem.

Asked by PJSilvia49 1 year ago

Last reply by cor-el 1 year ago

  • Archived

washington post "listen" mode (article is spoken on audio) no longer works

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good… (read more)

The Washington Post has a feature on some articles called "Listen", where the article is read aloud on the device audio. I often use this because my vision is not as good as it used to be, and I can listen while I perform other tasks (e.g., cook). There is an example at this URL: https://www.washingtonpost.com/opinions/2022/05/24/trump-picks-primaries-perdue-lose-dangerous/

Click "Listen" just above the first text of the article.

This is FF 100.0.2 on Windows 10 21H2 build 19044.1706

I do use the Malwarebytes add-on, but it doesn't work even when I disable it and the FF tracking protection is turned off.

It does work in both Edge and Chrome, with Malwarebytes enabled.

This is very disappointing ...

Asked by Emby 1 year ago

Last reply by Emby 1 year ago

  • Archived

Audio streaming suddenly stopped from this source only - can someone please see if it works?

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem t… (read more)

I've using FF since the beginning. I use it for 99.999% of my browsing. Very recently the audio streaming from a particular site stopped working while all others seem to work. Other browsers appear to play this site just fine. If someone is aware of why this particular site had stopped working or better yet know of a setting I can change to resume function that would be greatly appreciated. The subject site is http://wplr.tunegenie.com/# then try to click on the play button (right arrow). I've searched and searched, tried and tried to no avail. The site owners only advise to use another browser but FF is my favorite and I am able to do literally everything else with it. Suggestions/ideas greatly appreciated. Thanks

Asked by R.Mariotti 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

drop-down menu for date cuts off at cibc.com and online.simplii.com

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note… (read more)

Both online.simplii.com and cibc.com display the same behaviour when selecting a date from a drop-down menu. When the date is 2 digits, the second digit is cut off. (Note: Simplii Financial is owned by CIBC, so I wonder if they use the same code...)

See attached image. In the first line "May 31" has been selected, but it displays "May 3". (Though the form sends the correct "May 31" data.)

Asked by shimrah 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The page isn’t redirecting properly An error occurred during a connection to ...

I now continuously get the error message: 'The page isn’t redirecting properly An error occurred during a connection to amac.us. This problem can sometimes be cause… (read more)

I now continuously get the error message: 'The page isn’t redirecting properly

An error occurred during a connection to amac.us.

   This problem can sometimes be caused by disabling or refusing to accept cookies'

when trying to log in to amac.us or clicking on email embedded links from them. They are a long-trusted site which I sometimes access several times a day and now will not work. Cookies are enabled for them. I even disabled my virus protection and it still gives the error.

Help appreciated.

Asked by Brett Cornell 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
  • Archived

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 1 year ago

Answered by NathanTheGraves 1 year ago

  • Solved
  • Archived

Popups not working

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker … (read more)

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Asked by Amay 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Solved
  • Archived

Firefox 101 update is garbling dropdowns on IMDB home page

My Firefox browser was automatically updated to version 101 today May 31, 2022. The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and lef… (read more)

My Firefox browser was automatically updated to version 101 today May 31, 2022.

The IMDB home page (www.imdb.com) is now broken. The drop down boxes at top right and left are displaying all their options on top of the web page content. Pages are not loading fully.

This is on a MAC. Safari and Chrome browser work properly for the IMDB page.

Is there a fix for this?

Asked by ltelotte 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

broken website page

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went… (read more)

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went back to Firefox and tried to view my boarding pass, blank page also. Cookie setting? Probably not but how do I change my cookie selection for a page?

Asked by Bruce 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Worst browser experience ever

I can ignore Firefox experience being worst from all browsers out there, but when Firefox randomly (delete/crash/bug or whatever) cookies so I have to re-enter everything… (read more)

I can ignore Firefox experience being worst from all browsers out there, but when Firefox randomly (delete/crash/bug or whatever) cookies so I have to re-enter everything over and over again I loose my patience.. Enabled cookie and catche deletion. Whitelisted some sites. It work pretty okay. Time after time I open Firefox, boom, all my setings gone. I'd rather use keylogger on steroids Chrome, but don't have to care about every bug in this barely usable browser..

Asked by XyX 1 year ago

Last reply by Paul 1 year ago

  • Archived

Inability to connect to certain websites, Youtube, Gmail etc.

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to… (read more)

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to say Poppycock. I can successfully login to my Gmail on my tablet I just cannot connect to it with my laptop. Firefox itself is refusing to allow the connection. Unfortunately it happens more often than you'd expect. I am in no way or by any means capable of computer repair, but I seem to enjoy tormenting myself with constantly taking apart and rebuildingthis laptop, Took me almost 3 months to finally find out how to stop Firefox address URL bar from highjacking the search bar with that really annoying awesomebar in about:config. But something just seems wrong with the browser on the laptop not being able to connect, but there is no issue with the tablet.

Thank you for any advice or solution that could help me with this. Ive thought about the firefox refresh reset option instead of uninstall reinstall, but if there is a better solution

Asked by dougselland 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

forecast.weather.gov

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firef… (read more)

Over last several weeks have gotten below when try to go to Forecast.Weather.gov site. Site works on Chrome. Disabled protection and allow pop-ups but still get. Firefox 103.0.1 64 bit on Win10 Pro 21H1.

Access Denied You don't have permission to access "http://forecast.weather.gov/MapClick.php?" on this server. Reference #18.640c3017.1660144556.1adb14d4

Asked by ken171 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Login pop up box not working in 103.0.2 (Mac)

https://www.puzzle-nonograms.com/ There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it j… (read more)

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

Asked by stuartgreaves 1 year ago

Last reply by stuartgreaves 1 year ago

  • Archived

Unable to access www.shadowstats.com on Firefox. Microsft Edge allows full access

This is what I get whenever going to www.shadowstats.com on Firefox: Your PHP installation appears to be missing the MySQL which is required for WordPress. My operating… (read more)

This is what I get whenever going to www.shadowstats.com on Firefox:

Your PHP installation appears to be missing the MySQL which is required for WordPress.

My operating system is Windows 11 64bit. Thanks for your help...

Asked by LKSky 1 year ago

Last reply by jonzn4SUSE 1 year ago