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  • Archived

Auto fill not working; fills then erases

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over… (read more)

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

Asked by rpgoldman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why is Firefox blocking almost every website?

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site." It has almost become impossible to continue using this browser. Sadly, I had i… (read more)

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site."

It has almost become impossible to continue using this browser. Sadly, I had it as my primary browser for a long time and now I have to switch out everything and move to Chrome or something else.

Thank you for being so cautious and ramping your security features, but not to the extent that it just becomes unusable.

Do something!

Asked by thomas.t.george 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

eToken with FF 100 from snap

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be load… (read more)

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Asked by przemyslaw5 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 100 Overrides Disable of "Open previous windows and tabs"

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56). No major squawks initially, everything was more or… (read more)

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56).

No major squawks initially, everything was more or less as expected, but then I started to notice anomalies in the designation of visited vs. unvisited links, and possibly with clearing of history in general (see my previous question at https://support.mozilla.org/en-US/questions/1376052, still unresolved).

I'm now convinced something is definitely wrong with history clearing and/or session restores. One glaring example: Firefox 100 is overriding my choice to uncheck the "Open previous windows and tabs" box in Settings/General. The box will reset to checked after I close/relaunch Firefox, and indeed I've seen it become reset to checked in the same session, without even closing the program!

Moreover, after clearing the history prior to exiting Firefox (Shift-Ctrl-Delete, all history and data boxes checked) and then restarting Firefox, the most recently visited website will often (but not always) be restored. Remarkably, when this happens and I go to Menu/History, it shows (or claims) that history is empty!

I have tried opening About:config and setting browser.sessionstore.resume_from_crash to false, it has no effect.

This is very peculiar and disturbing, thanks for any feedback/suggestions.

Asked by mkt.aux1 1 year ago

Last reply by Terry 1 year ago

  • Archived

2 step Authentication

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome… (read more)

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

Asked by home41 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozil… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved passwords and users could not use in firefox.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty… (read more)

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Asked by wasay200312 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Secure Connection Failed

I keep getting this Problem Loading Page message: Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer reports incorrect Message A… (read more)

I keep getting this Problem Loading Page message:

Secure Connection Failed

An error occurred during a connection to www.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
    I've been through the Security settings and can't seem to find a fix. This seems to have started with the last update...

Asked by shaena.a 1 year ago

Last reply by Terry 1 year ago

  • Archived

credit card number appears and then disappears in firefox autofill

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fi… (read more)

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

Asked by s.wilber 2 years ago

Last reply by jdench1 1 year ago

  • Archived

Saved User ID Name

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields be… (read more)

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields before but now the User ID wont populate and I have to type the info in. The Password populates OK. What happened and what can I do to get it to work?

Asked by Mary Ryckeley 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Passwords

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is … (read more)

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Asked by panaderoo.tb 1 year ago

Last reply by ExileFox 1 year ago

  • Archived

Why does nothing remember this browser?

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick o… (read more)

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick of it. It even does that even though I selected "trust this browser or device or whatever". I hate 2FA I dont care how secure it is its a pain in the ass!!!

Asked by jrocco727 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Google Sign in next button not working

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different? Linuxmint 20.3, FF… (read more)

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different?

Linuxmint 20.3, FF 100

Asked by borgward 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

This is so stupid, I was just on Facebook then it told me to refresh, now theres some security crap.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you k… (read more)

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Asked by scott150 1 year ago

Last reply by Terry 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago