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firefox is not normal wants me to download the browser i have an acct for long time had a virus last night but windows defender caught it and removed it my colors are all gone too along with file view etc on top line

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows def… (read more)

im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows defender caught a trojan but removed it right away all other places i have been were fine today what happened to my firefox and duckduck go etc

Asked by memok 2 years ago

Last reply by FredMcD 2 years ago

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images not displaying

A website that I have used with Firefox no longer displays image files when clicking on links. The page changes, but image does not display. Here is an example of URL tha… (read more)

A website that I have used with Firefox no longer displays image files when clicking on links. The page changes, but image does not display. Here is an example of URL that doesn't work: https://archive.wvculture.org/vrr/va_view.aspx?Id=12629749&Type=Marriage Any suggestions? Thanks!

Asked by rlfarrell2 2 years ago

Last reply by cor-el 2 years ago

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Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago

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Iframe doesn't load small images with srcset the first time

Hello, We have a solution to display a property sale detail in iframe. The first time it's displayed only the not small images or without srcset. Points of note: - The … (read more)

Hello,

We have a solution to display a property sale detail in iframe. The first time it's displayed only the not small images or without srcset.

Points of note: - The iframe is resized by javascript to take the height of the content height at loading. - Most images are defined with a srcset.

It's seems the browser begin to download 480px images as it should and the height resizing of the iframe cancel the requests (NS_BINDING_ABORTED) and it request the image in the attribute src but does not use it. The image preview in the inspector also display "Unable to load".

Refreshing the page display the images (with or without cache), you need to restart Firefox to have the issue with the same images. It's work correctly under Chrome.

Here an example https://test-agpwrapper.agence-plus.com/agpwrapper?k=cPZw_2neX-c At the end you have photo 3, photo 4, and photo 5 instead of the images, it's displayed if you refresh the page.

Thanks you for your support.

Asked by emillon 2 years ago

Last reply by emillon 2 years ago

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Problems Typiing Emails with Firefox

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is c… (read more)

I have used Firefox for years with my MSN/Outlook emails. Recently, something has changed that has caused typing emails to a nightmare. As I am typing the "system" is constantly suggesting text and I do not know how to remove that feature. Each time this happens I have to stop and either hit the tab key or fiddle around with the space bar to get past this problem and continue typing what I want to write. Also, as I am replying to an email, the "system" occasionally opens another email document and at the same time moves the email I am trying to respond to. It moves the email, not to trash, but to Archive. I never use the archive feature. How do I fix these problems. Something has obviously gotten changed in "settings" but I cannot figure out where or how to fix. The "suggested text" feature is disasterous and annoying and it has got to be removed somehow. Please help.

Asked by Jim & Mary Jane 2 years ago

Last reply by cor-el 2 years ago

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All saved passwords have been deleted after a computer crash

I had a computer crash - it happened when I was in the process of closing one Firefox window. After a reload, I find that all saved passwords after 2018 have been delete… (read more)

I had a computer crash - it happened when I was in the process of closing one Firefox window.

After a reload, I find that all saved passwords after 2018 have been deleted. Luckily I am one of these persons that ignores advice to regularly change a password and have managed to restore most of these from memory. However, that still leaves a gmail account and reddit that I cannot log into, nor have the passwords written down.

Nothing else has been affected. Bookmarks, recent history are all there. I was even able to do a Session Restore on the pages I had open. All that is missing is about four years of saved passwords. Even the predictive text that pops the user name into the prompt for a login has gone.

Is there any way that all the passwords that should be there can be restored? Are they sitting somewhere on the computer? I don't mind manually restoring them if need be but I would like to get into these accounts.

Asked by Lover_of_Goats 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Desktop Shortcut

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage… (read more)

When I drag the padlock to my desktop to create a shortcut, only a generic page image appears as the icon. How can I get Firefox to include a UNIQUE icon for each webpage? Other browsers, such as Brave, create an icon that is unique for the website it references. This makes it VERY easy to locate and organize all the shortcuts on my desktop.

The images I have included show the (in my opinion) ugly/useless Firefox icon vs. the aethestic/useful Brave icon.

Asked by sparks7120 2 years ago

Last reply by sparks7120 2 years ago

  • Solved
  • Archived

Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (read more)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 2 years ago

Answered by bruce98 2 years ago

  • Archived

Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (read more)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

I keep on being logged out on computer reboot on Garuda Linux

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only ha… (read more)

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only happens with reboots and not on Suspend.

I saw two similar posts but the options look like they changed name since then: https://support.mozilla.org/en-US/questions/1319622 https://support.mozilla.org/en-US/questions/1289909

I tried to apply the solutions linked there, to no avail.

This behaviour only happens on my Garuda Linux and not on Pop-os. Thus I am not sure here is the right place to ask this question.

Another strange bug which may be related is the following: if I zoom in a page (say set it at 120 percents) then go to another tab and then come back to the page I zoomed in, the zoom is reset to 100 percents.

Any help would be greatly appreciated!

Asked by benoitseron 1 year ago

Answered by Paul 1 year ago

  • Archived

website closes after it reopens.

I recently installed AdBlocker, but then a site I visit daily closes after it loads. I uninstalled AdBlocker and the site still closes after it loads. I assume the prob… (read more)

I recently installed AdBlocker, but then a site I visit daily closes after it loads.

I uninstalled AdBlocker and the site still closes after it loads.

I assume the problem was from AdBlocker, but not really sure why this happens.

Asked by vince21 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

OneDrive Links stopped opening

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1… (read more)

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1 (64 bit desktop).

Asked by rhuitric 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

log ins

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear m… (read more)

when i pull up a log in page firefox always wants to fill in my log in name. i went to the settings page and firefox says that i have no saved log ins. how do i clear my log in name or stop firefox from trying to fill it in for me.

Asked by KTMOTY1 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Font size became tiny since yesterday

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am de… (read more)

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

Asked by ShirleySavva 2 years ago

Answered by cor-el 2 years ago