Firefox Support Forum

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

I try to setup Firefox so that it is blank in all categories but I still Find Bing under Settings, Private & Security, Manage Data even though I added both http and https://www.bing.com to block status?? I do this so that I can securely and privately connect to my services such as banks, medicare, etc. No Reply Necessary. I always check this when getting ready to connect and remove the cookie. William Higinbotham, USAF Veteran

I'm running version 102 of Firefox on Windows 11 Home version 21H2 OS build 22000.739 and can no longer log into my investment account at ally.com. Right after I key in my username and password, I get the following error. I can use Microsoft Edge and Brave browsers to successfully log in to my account but I only use Firefox.

The last time I successfully signed into my Ally Invest account using Firefox was probably a few weeks ago but I'm not sure of the date. I have attached a picture of the error I receive from Ally.

Thanks,

Gary Siwicki

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

I have been seaching for the solution for the whole day, and i found the closest one. It Does remove tabs, windows buttoms, but the background bar still remains, and i dont need it this way. So thats the code i used to make it >>>>>

1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {

       border-inline-end: none;

}

1. main-window:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

} /* This makes the bar shorter vertically but removes the 3 window buttons */

1. main-window #TabsToolbar {

 visibility: collapse !important;

} /* For full screen mode */

1. TabsToolbar[inFullscreen]{

 display: none !important; 

}

On the screenshot you can see what remains on tabs' bar place I need my browser to end just above the URL string, so there wont be empty space in the top of the monitor. Can you help me find solution for this problem, please?

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is there anything that would relate to firefox that would be causing this problem?

For at least a year, the Healthline site stopped working in FireFox. This was finally corrected a few weeks ago. Now, for the last couple of weeks Reddit no longer works. Both of the above sites have always worked in Brave and Opera. A work around for Healthline was to run it in a private window but this does not work for Reddit. This has become very annoying to the point I am ready to give up on FF. Any suggestions?

Firefox 102.0.1 macOS 12.4

When firefox is opened the UI is normal as shown in the first screenshot. But if I clicked any menu item, the tabbar displayed in a weired way as shown in the second screenshot.

On my E-Bay account Active Sales screen, the Time Left column displays with an overlaying zero on the leading number (see attached). If I hit CTRL+F to highlight the time, the selections appear properly (see 2nd scan). Any direction to a solution would be appreciated. I'm using Windows 11 and the latest FF.

After I open the Firefox browser, a window opens:

We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee\WebAdvisor\UIHost.exe_pr]S-1-5-21-1684796555-4169006821-2310766321-1005\wa1656781557\EBWebView

Tried to re-intall Edge, does not work, cleared all cookies, etc. Still get this message once I open the Firefox Browser.

Any suggestions how to clear this problem?