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  • Archived

Firefox not scrolling

After the last update, when I read my local paper online, Firefox will not advance to the next page when I reach the bottom of the page. I have to manually click on the n… (read more)

After the last update, when I read my local paper online, Firefox will not advance to the next page when I reach the bottom of the page. I have to manually click on the next page arrow. Two other browsers will still advance so I'm thinking it must be a Firefox issue. Please help

Asked by Rex 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

Hi guys, I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys. As web screen states before generating the k… (read more)

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Asked by kaseya_admin 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't install ANY add on

My firefox is upto date, even re downloaded it and refreshed it. I go to the add on's menu and chose any one, and every one when i download it says "Installation aborted … (read more)

My firefox is upto date, even re downloaded it and refreshed it. I go to the add on's menu and chose any one, and every one when i download it says "Installation aborted because the add-on appears to be corrupt."

Help please

Regards

Stu

  • Archived

Feedback on layout / colours / style as I was caught out.

I am sorry, I recently said that buttons to open the profile directory were missing. I was wrong. But when you look at the screen where it is described and then you see… (read more)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Asked by teeny_weeny 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost abiltiy to access FF Prefences (Command comma)after install of Firefox OS 100

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using… (read more)

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using Mac OS 10.13.6. Do I need to go back to previous FF 99 version?

Thank you Rob

Asked by ArtStar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to Use Themes

Hi - I just moved files to a new computer using PCmover. It did successfully move Firefox over including bookmarks and themes. However, I am unable to use any of my the… (read more)

Hi - I just moved files to a new computer using PCmover. It did successfully move Firefox over including bookmarks and themes. However, I am unable to use any of my themes even though I click on "Enable" (I did try a couple of different themes). I had Personas Plus previously installed on my old computer to use to change themes but, while it is there in the list of Extensions, I can't click to enable it. Any ideas? Thanks in advance for the help!

Asked by niagara94 1 year ago

Last reply by niagara94 1 year ago

  • Archived

Simplified view is Duplicating images

I'm trying to print this article( https://www.nytimes.com/2022/05/25/books/review-lynching-port-jervis-philip-dray.html?searchResultPosition=4 ) in Simplified Format but … (read more)

I'm trying to print this article( https://www.nytimes.com/2022/05/25/books/review-lynching-port-jervis-philip-dray.html?searchResultPosition=4 ) in Simplified Format but its duplicating the images. I tried a different article and it did the same

Asked by jonathan_diaz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Download pane appears in upper right quadrant.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6. Recently (in only one of the computers), if I download a file, a pane containing recent do… (read more)

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Asked by Etnier 1 year ago

Answered by YongHan 1 year ago

  • Locked
  • Archived

Firefox 100.0 - "Forced" dark mode

As from v100.0, Firefox allows users to "set their preferred color schemes for websites". Ironically, this does not addresses complaints from users, including me, who wi… (read more)

As from v100.0, Firefox allows users to "set their preferred color schemes for websites".

Ironically, this does not addresses complaints from users, including me, who wish for a consistent Light theme all across Firefox.

Even if "Web site appearance" is set as Light, the following still remain dark:

  • Background of main drop-down menu (Containing "Sync and save data", "New tab", "Print", "Settings", etc)
  • Background of right-click menu (Containing the refresh icon, "Save page as", "View page source", etc)
  • Background of "Please enter primary password" menu
  • Background of auto-filled user name and password menus
  • Background of elements in a bookmark folder
  • Background of Downloads menu
  • Background of Print menu
  • Background of "Clear all history" menu
  • Background of "Find on this page" menu
  • Background of "You are about to close X tabs" warning menu
  • Colour of title bar for "About Mozilla Firefox" window, when the window is not currently active

Being able to set "browser.theme.toolbar-theme" permanently as 2 would fix all of the above, but users are still (Note: Since v96.0, when this complaint was raised) prevented from doing so. Why?

Asked by hevinroyal 2 years ago

Last reply by Paul 2 years ago

  • Archived

accessibility keyboard shortcut to open "hamburger"(3 lines) Menu?

Hi, good day/evening you all. Hey with a temporary disability I have a real need to limit my mousing and would love to see a feature request I could give a thumbs up on … (read more)

Hi, good day/evening you all. Hey with a temporary disability I have a real need to limit my mousing and would love to see a feature request I could give a thumbs up on -- for the 3 line menu at the top right being accessible via keyboard. (Also at least some of the choices on it such as History via a hotkey -- after I have the main menu open. By the way I know about pressing Alt, then any of the hotkeys on the old school hidden menu bar -- I'm instead talking about the new always visible hamburger menu icon.)

Where would I search to see if there's been any discussion or progress on that? Bugzilla?

Sorry I'm new to this type of questioning. Any tips would be greatly appreciated and my body would appreciate it too! :-)

  • Archived

Built in screenshot tool: How to hide notification when shot taken?

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste thing… (read more)

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

Asked by gsrgtrdg4565653 1 year ago

Last reply by Ming Ze 1 year ago

  • Archived

getting rid of YOPmail

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it go… (read more)

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

Asked by CarolinaPavers 1 year ago

Last reply by CarolinaPavers 1 year ago

  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Automatic download is TERRIBLE

Why why why why is FF forcing download of pdf files? It is a horrible problem for me. Especially because I am a university prof and, in the classroom, constantly display… (read more)

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

Asked by natalieboisvert 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago