browser

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box s… (read more)

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

Asked by sharr1061 2 months ago

Last reply by jonzn4SUSE 2 months ago

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (read more)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 3 months ago

Last reply by zeroknight 2 months ago

Firefox Browser

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively the… (read more)

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

Asked by hindi_hodder 3 months ago

Last reply by zeroknight 3 months ago

Problem google mail cursor

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine. … (read more)

Firefox. LinuxMint 21.3 Cinnamon 6.0.4 , Google Mail Compose, Pressing and holding the arrow key moves the cursor one character at a time. Google Chrome works fine.

Asked by edrobinov 1 month ago

Last reply by cor-el 1 month ago

Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (read more)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan 4 months ago

Last reply by jonzn4SUSE 4 months ago

twitter and facebook

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open … (read more)

I visited Twitter and Facebook looking to contact Graham Hancock. I had to signup. But now everytime I open my browser ---- Twitter and Facebook automatically open up. HOW DO I GET RID OF THESE 2.

Asked by crablegs 3 months ago

Last reply by cor-el 3 months ago

PR_END_OF_FILE_ERROR I just started getting this error when opening Amazon.com. it sometimes takes 4-5 attempts before I can access my account.

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started… (read more)

PR_END_OF_FILE_ERROR how do I get rid of this error that keeps popping up when I attempt to launch Amazon.com I have never had this happen before..... it just started about a week ago.

Asked by G Smo 1 month ago

Last reply by zeroknight 1 month ago

Address bar issues

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search… (read more)

I'm using Firefox with Google as my default search engine. When ever I try to type in the Google search box, what I am typing appears in the address bar. I want to search in the Google search box as it is at eye level for what I am doing. I have tried all sorts of ideas from the web to fix this but no joy. Does anyone know how I disable this? Thank you

Asked by Buck 1 week ago

Last reply by Agent virtuel 1 week ago

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago

Saved articles only show on my I-Phone, Windows shows ONLY 2 Archives

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collecti… (read more)

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collection on both.

Thanks R L Ellsworth

Asked by Taos1947 3 months ago

Last reply by Paul 3 months ago

Inserts - a bit like Outlook inserts

Firefox often display messages at the lower right corners - only from selected sites. It drives my crazy - because I have to click on each and ervy one. How can I selec… (read more)

Firefox often display messages at the lower right corners - only from selected sites.

It drives my crazy - because I have to click on each and ervy one.

How can I select the sites which are displayed or can I shut them off all together ?!?


Please advise !

Asked by wolfarl 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox-esr/ Firefox jumps back to page beginning while scrolling, not solved

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to han… (read more)

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to handle the problem is to depress the scroll wheel on the mouse and start scrolling. However, the problem returns with the next page. The problem shows up on Windows 10 as well as Debian bullseye.

I have used Firefox and Firefox-esr for years on the same platforms. This problem started about six months ago with no resolution. So what has changed? On Win 10 Firefox keeps getting updates whereas Firefox-esr never gets updates. The problem persists on both platforms. More than one mouse has been used with the same results. I have removed Firefox and Firefox-esr and re loaded them, no joy here either.

Asked by meparsons 1 month ago

Last reply by zeroknight 2 weeks ago

Recently saved bookmarks do not display

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I… (read more)

When I access bookmarks using the manager/editor I see all bookmarks. However when I try to use bookmarks from the dropdown in the toolbar, I only see some bookmarks. I think it's the newer bookmarks that are missing but not certain.

Asked by tgvuncanon 3 months ago

Last reply by cor-el 3 months ago

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 2 weeks ago

Last reply by zeroknight 2 weeks ago