• Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

The website is not loading

Hello there, There is no content on the website. https://testdepurete.info/ Although you see the icon at the top left, you cannot access the site. Would you be able to te… (read more)

Hello there, There is no content on the website. https://testdepurete.info/ Although you see the icon at the top left, you cannot access the site. Would you be able to tell me why the website doesn't load correctly in Brave?

Asked by zeyyadlodhi4 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (read more)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Internet drops out using yahoo mail but only on email.

Sky is a satellite television firm in the UK it also does a Mobile Phone System and Broadband Internet access.They also do email run by Yahoo. It is nothing like Skype. N… (read more)

Sky is a satellite television firm in the UK it also does a Mobile Phone System and Broadband Internet access.They also do email run by Yahoo. It is nothing like Skype. Now and again on the email it tells me the internet has dropped while I am using it, The PC says its still connected and the modem lights are on. If I then use Google Chrome its OK. I am not using wifi as I am now wired. Although yahoo email says "not connected" other sites are working OK. This fault is Firefox and before the last maybe 6 updates it was OK. I have been with Sky about 25 years and been using Monzilla about at least 10 years. I always delete the cookies each day.

Asked by jacksonce 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can I sync certain files only between 2 computers?

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync c… (read more)

I've seen nothing that specifically says this can or cannot be done. It makes sense to me, a non-tech person, though. Why -- or how if it's now possible -- can I sync certain files I select between 2 or more computers? For example, I'd like my "Documents" to be the same on my computers. But I see no reference to doing that. Sub-text: IF that were possible, will Firefox automatically sync so that the resulting file is the most recent version (assuming identical file names)? OR, will Firefox bring all individual files if they are different in any way even if they have the same file name?

Thank you.

LM

Asked by Txasslm 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (read more)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 1 month ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Strange thing just showed up on my browser?

Hello, I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it… (read more)

Hello,

I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it around, and when I click on it it "pulses" but doesn't really seem to do anything else. The "10" will sometimes disappear and the little ball will "jump" when I click on it before settling back into place. The little ball will switch seemingly at random from top to bottom.

The only webpage I haven't seen it on so far is this one...I have tried right clicking and nothing happens. I don't see any way to remove it.

Can you tell me what this is and/or how to get rid of it? Is it possible it's from one of my extensions? I haven't added any new ones in a while and it seems weird that it would show up all of a sudden with no explanation of how to use it or what it is...

Asked by caseyj.mattsen 1 year ago

Last reply by Paul 1 year ago

  • Archived

Comments disappearing on FB and "Your request cannot be fulfilled" messages

I will get a notification of a reply to a message or comment I posted and when I go there, the comment is either blank or it comes up for 1 second, then disappears. Also,… (read more)

I will get a notification of a reply to a message or comment I posted and when I go there, the comment is either blank or it comes up for 1 second, then disappears. Also, sometimes when I click on a notification, it says "Your request cannot be completed..." or something similar.

What I've done: Turned off new add-ons, because it worked previously with my core add-ons. No add-ons have updated in the past two days. Cleared cache Updated FF Closed and restarted FF

Everything on FB works perfectly on Chrome. Since I also have a lot of trouble with forms and captchas on FF, I have to use Chrome to visit any site where I am going to have to fill out a form or use a captcha. That is, IF the site even loads, and I don't get a "this site can't be found" from FF.

Asked by D A 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unhappy with "List all tabs" icon

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from… (read more)

Is the "list all tabs" icon a new feature in Firefox 106.0? I am not sure I noticed it before. In either case, I find this icon pestering and wish to have it removed from my top bar. Unfortunately, "Customise toolbar" does not appear to allow me to do so.

Asked by hevinroyal 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Yahoo mail on laptop

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments… (read more)

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

Asked by medieval_lady1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

The website cannot be loaded due to a problem

Dear Sir/Madam There are no pages on the website. https://thecourtdirect.com/new-paltz-town-court/ Despite appearing to have been contacted at the top left, the page rema… (read more)

Dear Sir/Madam There are no pages on the website. https://thecourtdirect.com/new-paltz-town-court/ Despite appearing to have been contacted at the top left, the page remains blank. Is there a reason why Brave doesn't load the website properly?

Asked by unmeates 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Firefox browswer crashing often after Feb 20 update

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix t… (read more)

Since my Firebox browser automatically updated on Feb 20, 2023, it crashes several times a day. Is this a known issue? Will there be another update released soon to fix this issue? Or how can I fix this on my end? Thank you.

Asked by jen6 1 year ago

Last reply by TyDraniu 1 year ago