Firefox Support Forum

How do I refresh the screen. Since updating, I don't see it anymore

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you mentioned Mac.

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

I have lost my "home" icon so have to close and reopen or check history to go to my start page. Also, I can't play You Tube videos at the moment. The little house icon is missing. See screen shot.

can't get evernote web clipper to work even when its on my extention

/edit: moved from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as there are no Firefox extensions for iOS version.

Hello

Hoping someone can help me with this asap.

I was prompted to update firefox on my mac laptop.

So I did the update by clicking the button available at the top of the firefox browser, but now I can not open Firefox at all.

When I click on the firefox icon it does not open firefox and this message appears: You can't use this version of the application "Firefox with the version of OS X. You have OS X 10.11.6 . The application requires OS X 10.12 or later.

I understand what this means but not sure how to revert back to the previous version of firefox.

When installing the new update/version of firefox, i have deleted the old version of firefox.

I am following these instructions currently to try to resolve it: https://www.wikihow.com/Downgrade-Firefox

Following the instructions above I went to: https://ftp.mozilla.org/pub/firefox/releases/ , but can not find the previous version of firefox that I need.

The only info I have on firefox is version 102.2.0. I am after the version before this as assume that is the one compatable with my laptop currently (i can not update the OS ).

Can you help me download the previous version so it is compatable with my mac laptop?

Thanks for your help in advance

When I select "Add Bookmark" from the Bookmark dropdown menu on the menu bar, the popup menu to select the location (folder) to place the bookmark quickly flashes open and closed. The bookmark is created, but it is created in the last place that a bookmark was added. If I am still on that tab and I try to use "Edit Bookmark" from the menu bar to open the pop up it also just flashes up and closes.

If I move away from that tab to another one, and then come back to it, the "Edit Bookmark is not even listed as an option."

Can you please assist.

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS<b/b>.

I have been using Firefox for many years and I know how to use it well. However, I am currently experiencing an issue with the text and fonts on various websites, including Facebook. Even after refreshing and attempting to troubleshoot, the issue persists.

I have noticed that the font and text work normally in Firefox's troubleshooting off mode. I have even attached a photo of the issue for reference.

Please advise.

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Latest upgrade to MACOS Firefox (using MAC OS 10.15.7 Catalina and Firefox 118.0.2) will not show comments section on Wall Street Journal's Editorial or Commentary articles. Safari and MS Edge will. I have checked preferences and do not see any settings that have changed. Any suggestions?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Using a Macbook Air. Have gotten to the point that I don't want to update Firefox as every time I do, more websites do not work at all. MSN News has been messed up for months, so I cannot even use with Firefox--it used to be my homepage--now I can only use it on Chrome.

That is annoying but I can deal with it. BUT--there are bank websites that cannot be signed into at all using Firefox. Will not allow login--simply will not allow anything to be typed into the user id or password fields--just bizarre. Chrome works fine with the same websites. Not sure what is going on with Firefox. I prefer it to Chrome but if I can't log in to bank sites--it's really bad. I've used Mozilla browsers always--since inception, and dealt with all the issues from the updates, but whatever they've done now has rendered Firefox almost useless.

Microsoft Excel is no longer listed i Applications as download option. All files downloaded automatically are stored as Microsoft Word files, not just excel files. I can change individual files manually to .xlsx which is a nuisance, but this also happens with Zip files (7Zip) and I am at a loss as to how to change them when they are downloaded as a Word document.

This does not happen on a newer MacBook Pro, but I need it to work with the older version. The older Mac is MacBook Pro 9.2 with MacOS Catalina Version 10.15.7 Firefox is version 103.0

Recently switched to Firefox, and while it's great, I have a HUGE problem with the tiny bookmark window. I went through the process outlined in this old thread, but nothing changed: https://support.mozilla.org/en-US/questions/1242670#search

Any help is appreciated!

Whenever I try to sign into Outlook Webmail (https://outlook.office.com/), Firefox crashes. I am on a MacOS Monteray (12.2.1). I have cleared all Firefox caches and cookies. I have completely uninstalled and re-installed Firefox. I have run it with my usual extensions, and completely clean, without any extensions and just the default settings.

The initial login page loads fine, and I type in the email address associated with the account. This takes me to the password page. If I type in an incorrect password, the site tells me so immediately. If I type the correct password, Firefox crashes--I get the spinning beachball cursor and (application not responding) in the dock. My only recourse is to force-quit Firefox.

Outlook webmail used to work fine in Firefox--I used it on this very machine nearly every day. The only change was that I recently had to update my email password. But again, I have had to do that every three months for years and have never had any problems.

Outlook webmail works just fine on this machine in Safari and Chrome. It's only Firefox that has any problems with it.

Any ideas about how to fix this would be greatly appreciated.

Hi! I have the Firefox browser on my MacBook Pro and I also use the Mozilla VPN. I’ve been trying to sign into my Firefox account for several weeks now and keep getting a ‘Cookies and local storage are required’ error message. The problem is that cookies are already enabled. I have tried restarting, updating the browser, doing it with the VPN on and off, listing firefox as an exception, and everything else I can think of. I’m currently entering this on my phone, because the browser also won’t let me sign into my account on my laptop without enabling cookies and local storage.

Any suggestions? I keep getting stuck in a loop.

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Hi I'm on Ios I forgot a password so went to keychain access where I can normally find saved passwords. It wasn't there. I then went to Firefox preferences and found it there, for copying. There was no password required. That means if I leave my computer on and someone comes past, they can look at saved passwords, and that is a real security issue. I may stop using firefox because of this. Is there a setting to make it more secure? Cheers Martin

Hi, none of the virtual meeting applications (googlemeet, teams, etc.) are working on my firefox last version for OSX. The same in troubleshut mode. But it's fine on my Mac using Safari. I'm convinced that there is some configuration I touched in the last year as before I don't had this problem.

Can someone help me?

Thanks,