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Javascript

Further to my request this week, where Ididn't reach the right forum. I searched in Firefox help and found nothing. Problem: How do I enable javascript Required to acc… (read more)

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

Asked by Andre 6 months ago

Last reply by Paul 6 months ago

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 6 months ago

Last reply by cor-el 5 months ago

Past history and login/passwords

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and … (read more)

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

Asked by James 5 months ago

Last reply by Paul 5 months ago

about:config video.autoplay.default=5 not working on mac on some pages

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is … (read more)

Cannot prevent intrusive unwanted video on some pages; notably, CTV.ca which has an annoying widget which autoplays constantly and blockers are not effective, neither is video.autoplay.default=5 That USED to be the default no-fail go-to, now it has no effect whatsoever and I'm stymied in my attempts to block this stuff. What's next? How do i do this?

Asked by trennor 5 months ago

Last reply by zeroknight 5 months ago

Firefox breaking ÇBC.CA: Certaian stories fail to 'hold' before going to a 'broken page

Cannot POST /news/politics/ortis-closing-arguments-1.7031393 This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for … (read more)

Cannot POST /news/politics/ortis-closing-arguments-1.7031393

This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for a few moments, then posts THAT! Chrome doesn't do it but I'm having pw issues with chrome and would much rather stick with FF, so can this be fixed?! What's wrong, what's causing it? I'm using ad blockers but they don't seem to be the problem and I'm at my wits' end. I have no patience for this kind of bullshit, especially when everything always worked before this started happening. Typically it's about five stories out of the twenty-five or so offerings on the page but I'm sick of messing around with it, having to close the tab, go to something else and hope IT doesn't break! Is there a fix? I don't don't know to diagnose this stuff; I'm not a geek, I'm a user. I have SOME skills but not this. Is this FF or is this CBC?!

Try it: website is cbc,ca , just click on some stories and see if they hold. If they do for you then it's my FF.

Asked by trennor 5 months ago

Last reply by zeroknight 5 months ago

Removing Google account from Firefox

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remo… (read more)

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Asked by Epicuros813 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Disable container menu in new tabs

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work… (read more)

I found an answer to this question, but I need it in English; how to do this if you're not a programmer. The new feature is beyond annoying, so if someone wants to work on making it optional, that would be a super improvement, but I'll be happy if I can just turn it off! Thank you

Asked by aah51 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Embedded video plays on Intel Macs, but not Apple Silicon Macs

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not h… (read more)

This is the link that Fox was reporting difficulties playing on a Mac running Firefox. I just ran it on my ancient imac using an older LTS version of firefox and am not having any problems (nor with chrome)- 

https://hlsjs.video-dev.org/demo/?src=https%3A%2F%2Fgyllp63pcjwbfl.data.mediastore.us-[…]mZhbHNlLCJsZXZlbENhcHBpbmciOi0xLCJsaW1pdE1ldHJpY3MiOi0xfQ==

Asked by alochbaum 5 months ago

Last reply by zeroknight 5 months ago

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (read more)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 5 months ago

Last reply by zeroknight 5 months ago

My browser continues to show weird symbols instead of words

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated… (read more)

my browser continues to show symbols instead of words. I troubleshot the font issue and it does not seem to be that. this is on a macbook pro and the browser is updated. I deleted the browser and reinstalled it. which worked for a day but then everything went back to showing symbols. it is intermittent in that sometimes it will show the real words and then a few hours later is will show this.

Asked by phil210 5 months ago

Last reply by zeroknight 5 months ago

When I open Yahoo, there are no photos and I can't access my email. When I use a different browser I don't have this problem.

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my compute… (read more)

With increasing frequency, when I open Yahoo in Firefox, there are no photos on the site and I can't access my email. In order to fix this, I have to shut off my computer and do a clean reboot. Then it works for a while, but then, all of a sudden I have the problem again. When I use a different browser (Chrome, Edge), I never have this problem. I thought it was Ghostery that was interfering, because Ghostery does screen out a lot of stuff, so I turned Ghostery off. It made no difference. What solution do you have to offer for this problem? I really don't want to switch to Chrome or Edge, because Firefox's general user interface is so far superior, but the issue I have described is a serious one. (There are two or three other websites that also don't work with Firefox when it comes to user doing data input on the site, but I'll be sending a separate inquiry on that).

Thank you, Alan Rosenbaum

Asked by alanbala 5 months ago

Last reply by zeroknight 5 months ago

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (read more)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Asked by serge27 5 months ago

Last reply by zeroknight 5 months ago

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (read more)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 months ago

Last reply by cor-el 5 months ago