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  • Archived

firefox 78.0.1 ask privillenges to download files at c:

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:??? The previews version 77.0.1 i can download at c: normally. Now i can't. WHY???? … (read more)

Why when i update to firefox 78.0.1 DOESN'T let me to download anything at c:???

The previews version 77.0.1 i can download at c: normally.

Now i can't.

WHY????

Asked by Gregory 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Multi-Account Containers pegging CPU

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the batt… (read more)

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the battery drains very quickly. Within the Windows Task Manager, I see that FF is often taking up 50%+ CPU even though I'm using fewer tabs than usual. Within `about:performance`, I see that Multi-Account Containers is the resource hog.

On another machine where I am not logged in, FF performance is pretty good. On the affected machines, Edge runs very fast with low CPU/memory use, so there's definitely an issue with FF on these machines.

About:config shows that extensions.experiments.enabled=false, and the Containers plugin hasn't been updated in 2.5 months.

I would prefer to not uninstall containers since they're so useful. I could clobber and reinstall them for testing, but is there a known issue or a quick fix for this?

Asked by Adam S 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

There was an unexpected internal error. Please try again.

I get the following error when I log to my WebMail account on COX.NET using the Firefox browser under Windows 10: "There was an unexpected internal error. Please try agai… (read more)

I get the following error when I log to my WebMail account on COX.NET using the Firefox browser under Windows 10: "There was an unexpected internal error. Please try again."

I do not get the error when I use Microsoft Edge.

I have tried refreshing Firefox with the add-ons disabled but the error persists.

Asked by James Martinez 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't adjust the volume on twitch streams

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full … (read more)

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full screen or theater mode, or the ability to change the quality of the stream. Is there something I need to turn on to get this working?

Asked by jasonstarbuck 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot Sync to new Computer

Hello! I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have en… (read more)

Hello!

I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have enabled these items to be synced, checked that cookies are on, closed and restarted both my computer(s) and firefox multiple times as well as everything else laid out in forums here.

Can anyone help me port my bookmarks over to my new computer?

Thanks.

Asked by keith.mccormack 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (read more)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Asked by firefox793 1 year ago

Last reply by user2718304 1 year ago

  • Archived

Firefox 78.0.01 Drag and Drop is Broken

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed throug… (read more)

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed through.

I have tried to restart Firefox in safe mode without any extensions, but the problem persists. I don't want to "refresh" firefox and start from scratch. I've opened Chrome and can still drag and drop tabs there just fine.

Please fix this ASAP!

Asked by ag_rast 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No sound while on default audio output from few websites.

Hi, I've got a problem with sound with few websites. I'm using 2 sound devices, my headset and my 2nd TV screen which have speakers. For example I got problem with twitte… (read more)

Hi, I've got a problem with sound with few websites. I'm using 2 sound devices, my headset and my 2nd TV screen which have speakers. For example I got problem with twitter and google translator. When I try to play a sound from both of these sites when I'm using my headset as my default sound output, it doesn't work, there is no sound at all but when I change to my TV screen it plays these sounds. I have no problem with youtube, netlfix or other steaming platforms. I've just noticed that problem with these 2 websites, I don't know about other websites. Oh, and on 9gag I got similar problem but not every video is without sound, some of them has a sound and some of them hasn't. My device is set to default as in attached image.

Asked by Pa-Yonk 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Windows 10 read from here disableld

I have Macualar Degeneration so I use the Windows magnifier all the time. They have added a "Read from here" feature where you click where you want it to start reading an… (read more)

I have Macualar Degeneration so I use the Windows magnifier all the time. They have added a "Read from here" feature where you click where you want it to start reading and it should read the text. When I click the voice says, "Disabled." I have checked in Options the setting for "Prevent accessibility services from accessing your browser" and it was unchecked. I tried checking that and it made no difference. I opened a text document and the feature worked fine. In Microsoft apps, it works fine. In an OpenOffice text document it says "Cannot read from here" - it must not be compatible with OpenOffice. The fact that it says "Disabled" in Firefox makes me think that there's a setting that can be changed to enable it. I have iCloud Bookmarks, Instagram Photo Plus, Video Download Helper, extensions active and AdBlock Plus and Facebook Container disabled. What can I do to enable Read From Here in Firefox?

Asked by Rich Giblin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to know name of elements in firefox context menu?

How can I know the names of elements in firefox tab context menu? (Menu which appears when we right click on a tab) Example - If I want to hide the "sendtodevice" menu, t… (read more)

How can I know the names of elements in firefox tab context menu? (Menu which appears when we right click on a tab)

Example - If I want to hide the "sendtodevice" menu, then I will add below code to userChrome.css

/* Hide Send Tab to Device */

  1. context_sendTabToDevice_separator,
  2. context_sendTabToDevice,
  3. context_sendTabToDevicePopupMenu {
 display: none !important;

}

For send to device menu, the element names are above. For other menu items, where can I get their element names?

I want to hide a few menu items

Asked by sompal.kk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

A new version of Firefox just appeared. Bookmarks gone, homepage changed.

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?… (read more)

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

Asked by hobiwan 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Firefox no longer opens .lnk files from bookmrks

Hi. I have just been updated to version 78.0.1 (64-bit) I have a large number of .lnk files that drive my work. As of this update, Firefox no longer opens these files, in… (read more)

Hi. I have just been updated to version 78.0.1 (64-bit) I have a large number of .lnk files that drive my work. As of this update, Firefox no longer opens these files, instead it forces me to download the link file, and then click on the downloaded link file to instatiate it. Of course, this means that I cannot open the link file in Private mode. This is cluttering up my download folder, forcing the web page referenced into non-private mode, and causing cascading problems from there. What is the setting that will allow me to click on my bookmarked .lnk files (which in most cases open .html web pages) and open directly. If I can't do this then I'll have to migrate away from Firefox, which I absolutely do not want to do.

Thank you. Cyril

Asked by ilinkcs 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

connect favourites

I have restored from a Windows 7 backup and the restored favourites are in Users%name%/Favourites but my restored favourites are not connecting the Firefox 78.0.1 (64-bit… (read more)

I have restored from a Windows 7 backup and the restored favourites are in Users%name%/Favourites but my restored favourites are not connecting the Firefox 78.0.1 (64-bit) bookmarks.

Asked by Lewishilary 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago