Firefox Community Forum

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Hello, I just completed a wipe of my whole device, beforehand I obviously signed up and synced up my Firefox account to keep my boomarks and data. After reinstalling Firefox I managed to sign in, sync up and get my bookmarks back - great. However after reopening of the app they were gone again and when checking back-ups the only available one was from after the "automatic wipe". I quickly checked my mobile Firefox app as well - it still showed a bigger of number of bookmarks so I had hoped they stayed at least there but after entering the folder they appeared empty and then gone completely after re-entering. Please if possible assist, it seems like Firefox decided to overwrite this data so maybe it's still somehow recoverable as these bookmarks have been collected over the years. Thank you in advance.

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings

Bonjour, Je vous contacte par rapport a firefox. Mon problème étant que la dernière version de firefox sur mon ordinateur ne fonctionnait plus du tout. J'ai du désinstaller l'ancienne application et installer la nouvelle. Mais j'ai tout perdu, y compris mes mots de passes, mes marques-pages, etc... Pouvez-vous m'aider s'il vous plait, c'est urgent ? Cordialement

So, i am having two issues. when i click on notification icon fiverr.com the tab freezes. Also i am not finding the refresh firefox option in troubleshooting. i am using ryzen 9 8945hx with 5070.

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

Followed unstall and trying to remove remaining folders, data from computer.

I cannot del these folders, etc despite being admin mode or from command line.

whats next.

I want to do a fresh install of Firefox but wont install firefox again if I have to an computer reimage.

In my new PC on Windows 11, I decided to install the Mozilla Firefox from the "Microsoft Store". However, unfortunately, I realized that some Add-ons (extensions) where missing from the Firefox's "Gallery of Extensions". Among them, the well known and valuable extension '"Enhancer for YouTube", which I have installed on every browser that I use. So, if I don't find a solutions for this issue, I am about uninstall the Firefox and reinstall it from Mozilla's Website..

Hi

I am looking to transfer apps and programs from an older desktop(running windows 10) to a new desktop(running windows 11)

i missed the deadline to change my primary email on firefox from cox.net when i try to add a secondary email, the verification code is being sent to the cox.net email account which is no longer active or accessible. The yahoo.com email which inherited the cox.net email accounts had a deadline which i missed as well The best solution would be a manual override to add another email as my primary email for my firefox account. this would be on the browser currently residing on the older(windows 10) computer...Please advise if this is possible alternatively, is there a way to open a new firefox account ? if so, would the cleaner install be a new firefox browser on the newer(windows 11) computer ?

The goal is to migrate bookmarks, set up a live primary email account and transfer saved passwords. manual entry can happen if needed but a file trasnfer of the firefox program in its entirety would be easier

Please advise and send email response to [edited from public] @gmail.com The current email, [edited from public] @cox.net is the disabled email now...