- Archived
Account disconnected - outdated email address
My husband and I recently changed ISP. My old provider does not forward emails, even as a chargeable service, once an account is switched over to a new ISP. The account… (read more)
My husband and I recently changed ISP. My old provider does not forward emails, even as a chargeable service, once an account is switched over to a new ISP. The account dies without content forwarding.
Unfortunately, I forgot to change my email address with Firefox/Mozilla. Your system disconnected my account that used my old email address as part of my log-in. When I tried to get into the account to change my contact info, your system sent confirmation codes to the now inactive e-mail.
I have several Firefox add-ons and I had a basic Pocket account set up using my old Firefox address as its log-in.
How do I get everything set up to transfer to the new Firefox account I've just created to write this message? I do not wish to lose my Pocket data.
Surely, I'm not the only Firefox user who has had this issue!
FWIW, I use Firefox mostly on a Windows 11-powered laptop, but also have Firefox Mobile set up on my phone. The browser I've used to write this post is 115.0.2 (64-bit).
Thanks,