Firefox Support Forum

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did.

Then I discovered it was still accessing C: under: D:\Users\[Username]\AppData\Local D:\Users\[Username]\AppData\Roaming

So I now have my Mozilla folders in both locations pointed to D: with a symbolic link or whatever.

But it STILL seems to be accessing C: to do SOMETHING, and I'm not sure what or where, as searching C: for Firefox or Mozilla turns up nothing.

It still thrashes my C: drive though, especially noticeable if I'm using it for something else at close to 100% and Firefox for example loads a Youtube page that was unused/not in focus for a while.

Somehow it's STILL causing as much activity on C as D and I'm not sure why...if I was maybe I could point more directories to D with more Symbolic links (or whatever they're called...I may be misremembering since I set this up a few weeks ago, but they seem to work fine).

(I gave up on Chrome...I can point a bunch of stuff at D, but sooner or later it breaks its ability to do updates until I move stuff to C...I'm guessing maybe the updater "fixes" something in the background that breaks it. Thankfully Firefox seems to update just fine (I do NOT use the background process, I just check every day), and I got 122 today seemingly fine. No idea why browsers are so weird about getting installed on an alternative drive compared to other programs...it's a pretty common thing to want!)

The integrated webcam (IMC Networks Integrated Camera, according to lsusb) on my linux laptop does not work in firefox (v124). It works in desktop apps (eg webcamoid), and chromium. I've checked the permissions (about:preferences#privacy), and that is not the problem. about:support does not list the device in the input at all. I've tried using LD_PRELOAD=/usr/lib64/libv4l/libv4l1compat.so, but that has not helped. Does anyone have any suggestions?

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use private browsing on Firefox, but I always have. I have Firefox password enabled, but I always decline to use it for online banking when it pops up (and it doesn't matter if I accept it, still no log-in on Firefox).

I don't want to use Edge but Firefox no longer is working on this task for me.

Hi, I have a 1Gb/s symmetrical fiber. And when testing Google Chrome and Firefox, Firefox has a problem with uploading to most sites. But somehow it does with Speedtest.net. It's kinda weird tbh. Not to mention I have QoS enabled why the 600 and 700.

It's not a website breakage since I can use Edge. Since the last update Xcel Energy cannot be accessed with Firefox because of a PR_CONNECT_RESET_ERROR.

An error occurred during a connection to myaccount.xcelenergy.com. PR_CONNECT_RESET_ERROR

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q

Pretty much a URL string like example.com/videosample.mp4

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

When I log into the "https://wipp.edmundsassoc.com/Wipp/?wippid=JWSU" website, it does not display all the info on the website.

I am including images of the above website before and after logging in. I have also included the way it should look with a screen shot of it from Google Chrome. If it cannot be loaded correctly, I will have to switch browsers.

I have tried clear cache, history, etc. but still have problem.

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense 03/04/96 trash on my computer since it is completely meaningless and hence is trash which needs to be removed automatically. 2024 03 07 19:19

Reopening https://support.mozilla.org/en-US/questions/1412054

As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not caused by Linux Mint as accused in questions/1412054

Can you be honest and address this?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

I use firefox for browse internet, but after some time firefox start randomly crash. After some investigation i noticed in resource monitor that one of firefox processes has commit 100% of my computer memory. After some time that process reach maximum memory that my computer has and firefox crashed. But windows still was open (frozen with no content and windows XP border).

Hello,

I never had a problem with using File >> Email Link to send a Yahoo email until now.

I keep getting a popup window asking me to choose an application, either Firefox or Gmail.

When I select Firefox in the popup window and click the Open Link, it does nothing.

Firefox doesn't work anymore but when I select Gmail in the popup window, it does work and I can send an email. I had never seen this popup window before until now.

I tried the Incognito Firefox browser and the same issue occurs.

I am using a Windows 11 computer.

Is there a way to get the Firefox Email Link for Firefox working again to send emails?

Thanks

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the link I get the blocked symbol. (red circle with a slash through it. I am able to view the statements on another browser, Chrome to be precise. What changed? Can it be remedied?