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I go to print something from a website and it will not load at all

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Hello from New Zealand! I'm on Firefox 4. I go to print a contract and can't. In the websites I click on the print or download button, this usually opens up a new window and moments later another window (for download) to view or save the file comes up (generally a pdf doc). However currently it waits for the data from the site then nothing, the webpage comes up as blank and no download window appears. PLEASE help me!! I love firefox and want to keep using it, but I got in a lot of trouble today with a client for not being able to print out a contract. I'm happy to pay to talk to someone at Mozilla if this will help me, thanks in advance

Hello from New Zealand! I'm on Firefox 4. I go to print a contract and can't. In the websites I click on the print or download button, this usually opens up a new window and moments later another window (for download) to view or save the file comes up (generally a pdf doc). However currently it waits for the data from the site then nothing, the webpage comes up as blank and no download window appears. PLEASE help me!! I love firefox and want to keep using it, but I got in a lot of trouble today with a client for not being able to print out a contract. I'm happy to pay to talk to someone at Mozilla if this will help me, thanks in advance