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Potential security issue when connecting to websites

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I use a Mac with Catalina 10.15.7 and have Kaspersky security protection. I have installed the recommended extension for Firefox with Kaspersky, but still frustratingly get the black screen with "did not connect, potential security issue" for all websites. Can anyone tell me what is happening and how I can alleviate the problem? I have had to migrate to Safari until this problem can be sorted out. Thank you Chris Carsberg

I use a Mac with Catalina 10.15.7 and have Kaspersky security protection. I have installed the recommended extension for Firefox with Kaspersky, but still frustratingly get the black screen with "did not connect, potential security issue" for all websites. Can anyone tell me what is happening and how I can alleviate the problem? I have had to migrate to Safari until this problem can be sorted out. Thank you Chris Carsberg