Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla VPN Installer

skrutsky
skrutsky
more options

After downloading the Mozilla VPN installer and running it, I see a pop-up indicating "Get Started", when I click this it opens a Google Chrome browser that shows "Loading" in the upper left corner. How long should this take to complete? It's been at this stagnant status for some time. It never completes loading

After downloading the Mozilla VPN installer and running it, I see a pop-up indicating "Get Started", when I click this it opens a Google Chrome browser that shows "Loading" in the upper left corner. How long should this take to complete? It's been at this stagnant status for some time. It never completes loading

All Replies (1)

Gustavo Aguilera
Gustavo Aguilera
  • Moderator
more options

Hello,

Make sure Firefox is your default browser and try again? This could solve your issue. To do this follow the steps below;

1. Go to the Windows Start menu and click the Settings icon. 2. Click Apps, then choose Default Apps on the left pane. 3. Scroll down and click the entry under Web browser. 4. Click on Firefox in the dialog that opens with a list of available browsers. 5. Firefox is now listed as your default browser. Close the Settings window to save your changes.

I hope this helps,