Firefox サポートフォーラム

Keep getting this response from browser or bank log-in site: "You were signed out due to inactivity, but you can log in again whenever you’re ready."

Able to access site on MS Edge using same pwd and user ID

Upgrade my desktop Firefox browser to version 126.0.1 a few days ago.

Since then, I'm having all kinds of probs logging in to social media sites.

The biggest prob is with X. I've tried to inquire about this situation with X support. I'm being told that my account is good and I should not be having log-in probs. When I explain that I'm being given an authentication challenge that is not allowing me in - despite the fact that the challenge is cleared - I'm told that I should consider my browser privacy settings.

Nothing has changed with this since my last log-ins except the upgrade for Firefox.

Please advise regarding this inquiry: is there something new in the privacy issues with this new upgrade? And how can this issue be resolved?

I've attached three screenshots to illustrate the prob.

Thanks.

My website is shown as insecure. If I open it with Chrome, it is okay. If my girlfriend opens it from her computer with firefox, it is okay too. What is wrong here?

I'm a long time FF user, the developer edition is my preferred browser. It suddenly started crashing, a complete removal and new install did not help.I posted a help question a couple of weeks ago but no workable solution surfaced unfortunately. I assume the problem is still the same.

ps. I'm currently using the standard FF verison and it runs smooth as ever....

The most recent crash report:

AbortMessage: xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) Accessibility: Active AccessibilityClient: unchecky_bg.exe|1.2.0.0 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x2486 AdapterDriverVersion: 31.0.15.5168 AdapterSubsysID: 39711028 AdapterVendorID: 0x10de Add-ons: %40contain-facebook:2.3.11,bookmarksorganizer%40agenedia.com:4.1.1,firefox%40ghostery.com:8.12.11,jid1-KKzOGWgsW3Ao4Q%40jetpack:3.5.0,jid1-MnnxcxisBPnSXQ%40jetpack:2024.5.27,jid1-ZAdIEUB7XOzOJw%40jetpack:2024.4.26,nortonsafeweb%40symantec.com:3.22.0.2,uBlock0%40raymondhill.net:1.57.2,%7B17c7f098-dbb8-4f15-ad39-8b578da80f7e%7D:0.9.7.1,%7B9AA46F4F-4DC7-4c06-97AF-5035170634FE%7D:16.83,dont-track-me-google%40robwu.nl:4.28,firefox-extension%40deepl.com:1.12.3,sponsorBlocker%40ajay.app:5.6,CookieAutoDelete%40kennydo.com:3.8.2,firefox-translations-addon%40mozilla.org:1.3.4buildid20230720.091143,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat-reporter%40mozilla.org:2.1.0,webcompat%40mozilla.org:125.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0,ebay%40search.mozilla.org:1.4 AsyncShutdownTimeout: {"phase":"IOUtils: waiting for profileBeforeChange IO to complete","conditions":[{"name":"JSON store: writing data for 'targeting.snapshot'","state":{"sanitizedBasename":"targeting.snapshot"},"filename":"resource://gre/modules/JSONFile.sys.mjs","lineNumber":126,"stack":["resource://gre/modules/JSONFile.sys.mjs:JSONFile:126","resource://gre/modules/BackgroundUpdate.sys.mjs:scheduleFirefoxMessagingSystemTargetingSnapshotting:766","resource:///modules/BrowserGlue.sys.mjs:task:3039","resource:///modules/BrowserGlue.sys.mjs:_scheduleStartupIdleTasks/<:3177"]}]} AvailablePageFile: 12386869248 AvailablePhysicalMemory: 6176493568 AvailableVirtualMemory: 138531053895680 BackgroundTaskMode: 0 BuildID: 20240529091551 CPUMicrocodeVersion: 0x5d ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1717081387 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1717081240 LastInteractionDuration: 56 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["wscapi.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","explorerframe.dll","dataexchange.dll","wpnapps.dll","linkinfo.dll","twinapi.dll","wsock32.dll","Windows.ApplicationModel.dll","ktmw32.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","cryptngc.dll","OneCoreCommonProxyStub.dll","dbgcore.dll","webauthn.dll","directmanipulation.dll","wininet.dll","textinputframework.dll","ondemandconnroutehelper.dll","OneCoreUAPCommonProxyStub.dll","AudioSes.dll","Windows.Globalization.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","mscms.dll","oleacc.dll","iertutil.dll","srvcli.dll","urlmon.dll","twinapi.appcore.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","winmm.dll","msimg32.dll","windows.staterepositorycore.dll","Windows.System.Launcher.dll","MMDevAPI.dll","npmproxy.dll","FWPUCLNT.DLL","wshbth.dll","dhcpcsvc.dll","winhttp.dll","dhcpcsvc6.DLL","version.dll","rasadhlp.dll","netprofm.dll","msvcp110_win.dll","taskschd.dll","propsys.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","WinTypes.dll","windows.storage.dll","slc.dll","winsta.dll","netutils.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","WTDSENSOR.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","KERNELBASE.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","ucrtbase.dll","win32u.dll","wintrust.dll","msvcp_win.dll","crypt32.dll","msctf.dll","ws2_32.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","oleaut32.dll","nsi.dll","clbcatq.dll","SHCore.dll","gdi32.dll","kernel32.dll","imm32.dll","combase.dll","shell32.dll","setupapi.dll","psapi.dll","sechost.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","lgpllibs.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: [Parent 13304, Main Thread] ###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126 Notes: FP(D00-L1000-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x4c8a, AdapterSubsysID2: 39711028, AdapterDriverVersion2: 31.0.101.4953DWrite? DWrite+ WR? WR+ xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: aurora SafeMode: 0 ShutdownProgress: profile-before-change ShutdownReason: AppClose StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1717081270 SubmittedFrom: Client SystemMemoryUsePercentage: 81 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240529091551","version":"127.0","vendor":"Mozilla","displayVersion":"127.0b8","platformVersion":"127.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32369,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":8,"vendor":"GenuineIntel","name":"11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz","family":6,"model":167,"stepping":1,"l2cacheKB":512,"l3cacheKB":16384,"speedMHz":3504,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2023,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-NL","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3672},"hdd":{"binary":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"},"profile":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"},"system":{"model":"NVMeLexar SSD NM790 2TB","revision":"11296","type":"SSD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVIDIA GeForce RTX 3060 Ti","vendorID":"0x10de","deviceID":"0x2486","subsysID":"39711028","RAM":8192,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_cf42d6c35f31b4a6\\nvldumd.dll","driverVendor":null,"driverVersion":"31.0.15.5168","driverDate":"2-27-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 750","vendorID":"0x8086","deviceID":"0x4c8a","subsysID":"09c51028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4953","driverDate":"11-7-2023","GPUActive":false}],"monitors":[{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3840,"screenHeight":2160,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Norton 360"],"antispyware":null,"firewall":["Norton 360"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-NL","en-GB"],"regionalPrefsLocales":["en-NL"],"acceptLanguages":["en","en-us","nl"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.formfill.enable":false,"browser.search.region":"DE","browser.search.suggest.enabled":false,"browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1711619457,"media.gmp-gmpopenh264.lastDownload":1711619462,"media.gmp-gmpopenh264.lastDownloadFailed":1709728138,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, channelStatus: 2152398878, errorCode: 2, reason: error","media.gmp-gmpopenh264.lastUpdate":1711619462,"media.gmp-widevinecdm.lastInstallStart":1697301835,"media.gmp-widevinecdm.lastDownload":1697301836,"media.gmp-widevinecdm.lastUpdate":1697301836,"media.gmp-manager.lastCheck":1715160572,"media.gmp-manager.lastEmptyCheck":1715160572,"network.trr.strict_native_fallback":false,"places.history.enabled":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[addon]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18736,"firstUseDate":19873},"addons":{"activeAddons":{"{17c7f098-dbb8-4f15-ad39-8b578da80f7e}":{"version":"0.9.7.1","scope":1,"type":"extension","updateDay":18736,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A monitoring browser extension for pages acting as bad boys ","name":"Behave!","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"@contain-facebook":{"version":"2.3.11","scope":1,"type":"extension","updateDay":19558,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Facebook Container isolates your Facebook activity from the rest of your web activity in order to pr","name":"Facebook Container","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"bookmarksorganizer@agenedia.com":{"version":"4.1.1","scope":1,"type":"extension","updateDay":19608,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"With the Bookmarks Organizer it's easy to put order in your bookmarks. The Bookmarks Organizer finds","name":"Bookmarks Organizer","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"dont-track-me-google@robwu.nl":{"version":"4.28","scope":1,"type":"extension","updateDay":19636,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Removes the annoying link-conversion at Google Search/maps/...","name":"Don't track me Google","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19636,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"nortonsafeweb@symantec.com":{"version":"3.22.0.2","scope":1,"type":"extension","updateDay":19681,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Norton Safe Web provides protection from online threats while you browse the web.","name":"Norton Safe Web","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"jid1-KKzOGWgsW3Ao4Q@jetpack":{"version":"3.5.0","scope":1,"type":"extension","updateDay":19697,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Get rid of cookie warnings from almost all websites!","name":"I don't care about cookies","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox-extension@deepl.com":{"version":"1.12.3","scope":1,"type":"extension","updateDay":19710,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translate while you read and write with DeepL Translate, the world’s most accurate translator.","name":"DeepL Translate: Reading & writing translator","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19643,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"CookieAutoDelete@kennydo.com":{"version":"3.8.2","scope":1,"type":"extension","updateDay":19714,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Control your cookies! Automatically delete unwanted cookies from your closed tabs while keeping the ","name":"Cookie AutoDelete","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19714,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.57.2","scope":1,"type":"extension","updateDay":19824,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{9AA46F4F-4DC7-4c06-97AF-5035170634FE}":{"version":"16.83","scope":1,"type":"extension","updateDay":19847,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translator, Dictionary, Voice","name":"ImTranslator: Translator, Dictionary, TTS","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"webcompat-reporter@mozilla.org":{"version":"2.1.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"125.1.0","scope":1,"type":"extension","updateDay":19856,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18725,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"jid1-ZAdIEUB7XOzOJw@jetpack":{"version":"2024.4.26","scope":1,"type":"extension","updateDay":19859,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Privacy, simplified. Protect your data as you search and browse: tracker blocking, smarter encryptio","name":"DuckDuckGo Privacy Essentials","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox-translations-addon@mozilla.org":{"version":"1.3.4buildid20230720.091143","scope":1,"type":"extension","updateDay":19864,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Translate websites in your browser without using the cloud.","name":"Firefox Translations","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19864,"signedState":4,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"jid1-MnnxcxisBPnSXQ@jetpack":{"version":"2024.5.27","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Privacy Badger automatically learns to block invisible trackers.","name":"Privacy Badger","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"sponsorBlocker@ajay.app":{"version":"5.6","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Skip sponsorships, subscription begging and more on YouTube videos. Report sponsors on videos you wa","name":"SponsorBlock for YouTube - Skip Sponsorships","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19659,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"firefox@ghostery.com":{"version":"8.12.11","scope":1,"type":"extension","updateDay":19873,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ghostery is a powerful privacy extension. Block ads, stop trackers and speed up websites.","name":"Ghostery Tracker Ad Blocker - Privacy AdBlock","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736,"updateDay":18736},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetrySessionId: 954a7de4-430a-45c7-afc4-8d2e984e90f5 Throttleable: 1 TotalPageFile: 61858906112 TotalPhysicalMemory: 33941618688 TotalVirtualMemory: 140737488224256 UptimeTS: 1174.325239999 UtilityProcessStatus: Running Vendor: Mozilla Version: 127.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

XPCOMSpinEventLoopStack: default: AsyncShutdown Spinner for profile-before-change useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.bold text

I am using latest of Firefox and DuckDuckGo. When I type something in the main search bar (in the middle of screen) the text moves to the search field in the toolbar area. I find this annoying. I want to text to remain in the main search bar (middle of screen). Any solution?

Regards Francesco Cembrola

Every time I attempt to download a file today, no matter what it is or where it's from, it pops up saying that the download failed immediately. I can download through Edge or other browsers, just not Firefox (or any Firefox offshoots like LibreWolf). Not sure what's causing it, I've run a whole gambit of troubleshooting options, including:

• Checking my connection
• Checking my drive's space (plenty)
• Changing the download path
• Reset the download folder in about:config
• Rebooting my computer
• Clearing my downloads
• Trying a new profile
• Run a MalwareBytes scan
• Closed MalwareBytes and turned off my firewall
• Ensured OneDrive is disabled
• Refreshed Firefox
• Did a clean install

Nothing works. The only thing I found that gives me any kind of clue is this error message in my about:support: ""NotAllowedError: Could not create unique file in `C:\Users\[my name redacted]\AppData\Local\Temp' (NS_ERROR_FILE_ACCESS_DENIED"" It seems like Firefox is trying to write to Temp and can't get the permissions, but I'm not sure why that would be or how to fix it. I have tried googling my butt off, but I'm not finding anything helpful - I may just be blind.

If anyone has any idea how to fix this, it'd be much appreciated!

i updated my browser and now everything is gone, my extentions wont open as its in "safe mode", none of my browsing history is saved anymore. should I delete firefox and reinstall it?

When i scroll up and down on a page, it instead provides the back-page instead of scrolling up and down on the website. this is for all websites. the scroll function works oroperly in system settings, it is only with firefox. autoscrolling is enabled in settings.

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Dear Firefox support community

Greetings from southern Germany, near Lake Constance :-)

I have issues since a few months that Firefox loads website only when I actively click on the app and put in foreground. Then the tabs start loading. Why is that?

After startup of Windows 10, I usually run a little batch script of mine starting various applications such as Outlook, Notepad++ etc, including Firefox along with my favourite websites, just like this:

start "" "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk" https://de.wikipedia.org https://www.google.de [and more...]

So Firefox loads and opens all the tabs in the background, while other apps such as Outlook or Notepad++ come in the foreground. I read mails etc. before I decide to check e.g. Wikipedia. So it might take 5 minutes after Firefox got opened before I actively put it in the foreground. THEN I see no websites got loaded, and THEN Firefox starts to load the websites, which then takes the normal amount of time of a few seconds.

I wonder why Firefox does not load all my requested websites directly after start in the background.

An annoying side effect is, when still in Outlook and clicking on a website link in an email, it won't open in Firefox, most likely due to that reason that Firefox still waits for all the other websites to load. I need to put it into foreground, wait for the loading process to complete, and then go back to the email and click on the link again.

Any ideas would be greatly appreciated!

Many thanks in advance for your assistance & Best regards Volker

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

I changed the 'mousewheel.with_shift.action' to a '5' in 'about:config' to be able to use pinch zoom on my desktop with a keyboard and mouse, like I'm able to do on my phone or laptop with a touch screen. This does work properly and I'm able to pinch zoom by holding down the Shift key and scrolling my mouse wheel up and down.

However, there is an issue of sensitivity. The pinch zoom is painfully slow, and I have been unable to adjust its speed. If there exists an option to change the pinch zoom sensitivity, I'd greatly appreciate the help.

After update to 126.0.1 I cant access two of the four windows that are open. They are still listed under the Window toolbar option but clicking on them reveals nothing, as if hidden except they are not in the Mac toolbar. Not sure if this is a new feature or glitch, any help would be great, the two windows I can't currently access contain alot of tabs I need.

I just uninstalled firefox for personal use at home (Still use it for work).

I tried to change now given chromium is about to be neutered with ad blockers etc.

This was my feedback - Extremely disappointed and non-functional profile option/s. Wanted to provide feedback that hopefully someone sees, as there is going to be a mass migration to FF soon and if they do NOT fix the below, people will give up fast.

"There is no basic multi profile support like in edge, chrome etc. which is shocking.

about:profiles is completely useless, because once you sign in with the same firefox account again, it just syncs to the same profile.

Firefox MUST have multiple profile support under 1 login, not combine them. The thought of having to sign up a completely separate second account/email for a second Firefox 'account' with a second 'mfa' token just to separate personal and work is ludicrous.

I want to sign in, pick my profile as personal / work and then it syncs my diff favourites, plugins etc. per profile for work or personal depending where I am, NOT SHARE them all on 1 login. This is not possible and a huge disappointment considering these features are considered basic in other browsers."

Until firefox does this, it is unusable for multi work/private profiles and signing up a second Firefox account is just silly.

There are a bunch of obsolete suggestions on opening FF without address bar, menu bar, etc., and kiosk mode.

I do not want Kiosk mode, but do need ability to open it via command line so that only the title bar (and borders around the app.

The most current available entry on the matter in the Mozilla site no longer works (at least for me) --

firefox.exe" -ssb https://www.example-site.html/

Also even if it did, not viable to update all FF users as these are customers, and they won't, simple as that. Chromium browsers just work by passing the command by default.

This is for use to launch a local help/users guide from a Windows application. Can do so on Chrome/Edge, but leaving out FF is less than ideal.